Dear Susan,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the AC not working is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

Dear Karla,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide.We also apologize for the cleanliness of the room during your stay and it has been shared with our housekeeping staff to prevent this from occurring in the future. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

Thank you for your recent stay here at Hampton by Hilton Jackson, TN. I appreciate you taking the time to let us know how we are doing. Please continue to be safe in your travels and come back to see us when you get the chance!

Mr. Calvin, Thank you for taking the time to let us know about your recent stay. Please accept my apologies for missing the mark on these issues. Please reach out to me at 731-427-6100 to discuss the issues you encountered during your time with us.

Thank you so much for your recent stay with us here at Hampton by Hilton Jackson, TN. Please come back to see us again whenever you are in the area.

Thank you so much for the review of your stay with us here at Hampton by Hilton Jackson, TN. I am glad you enjoyed your stay. Please come back and see us again if you are ever in the area.

Thank you for your recent stay here at Hampton by Hilton Jackson, TN. I appreciate you taking the time to let us know how we are doing. We are glad you enjoyed your stay with us! We apologize for the temperature of the shower being lukewarm. We know that there is nothing better than a hot shower. Please continue to be safe in your travels and come back to see us when you get the chance!

Thank you for your recent stay here at Hampton by Hilton Jackson, TN. I appreciate you taking the time to let us know how we are doing. We are glad you enjoyed your stay with us! I have shared your input with our entire team to ensure this positivity continues. Please continue to be safe in your travels and come back to see us when you get the chance!

Dear Bryan,Thank you for your recent stay here at Hampton by Hilton Jackson, TN. I appreciate you taking the time to let us know how we are doing. We are glad you enjoyed your stay with us! I have shared your input with our entire team. Please continue to be safe in your travels and come back to see us when you get the chance

Thank you Cory for staying with us here at Hampton by Hilton. Please feel free to come back and stay again whenever you are in the area.

Thank you so much for your stay here in Jackson, TN. It sounds like you had a good stay with us. I am glad. I hate I missed the Yorkie. Please feel free to come visit again anytime you are in the area.

Shawnna, Please forgive us for not meeting your expectations. I have shared these issues with my entire team. We are working to fix these issues and not have them in the future. If you ever do stay in the area again, please stay with us. I am sure you will see a great improvement. Thank you,

Dear Walkinaer,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The cleanliness of the room has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

Melissa, I am sorry we missed the mark on your stay. Please be assured we are working our issues and changes are being made. Continue to be safe in your travels.

Hello John,Your top rating is appreciated. We are thrilled to know that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Dear Veronica, Thank you for taking the time to let us know about your experience while staying with us. We are glad you enjoyed your stay! I hope you choose to stay with us again when your travels bring you back to the area.

Dear Kellye, Per our records, the reservation has been classified as a guaranteed no show. However, your initial reservation was made through a third party and you would have to contact them for a refund.

We appreciate your kind feedback! We hope you will stay with us again!

Deer Valued Guest,Thank you for taking the time to bring our attention to your experience in our hotel. This has been forwarded to management to investigate and address with the appropriate department. Thank you again for sharing and we hope to earn your business in the future by continuing to grow and evolve.

Hello Ryan,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

Hello Timothy,We want you to know that your feedback and rating of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Lori,Guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken to improve on the issues you mentioned.

Hello Alexander,I want to ensure that you know how much we appreciate guest feedback, it is through insights we can better serve our guests. Thank you for sharing as we are always looking for ways to improve the guest experience, and with your help, we can address these issues. We hope to have you back for another stay soon.

Hello Micki,Your perfect rating is appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Ms.Sheilah, We apologize for the issues you experienced with the pillows during your stay. Thank you for your feedback. We are glad you enjoyed your stay.

Ms. Katherine, Thank you for staying with us while we undergo renovations. We are working to address issues we are facing during renovation. We appreciate your feedback!

Ms.Stacy,Thank you for staying with us. We are glad you enjoyed your stay. We will inform the entire staff of your good experience so that we can continue providing excellent service. We appreciate your feedback!

Ms.Shari,Thank you for choosing to stay with us while we are undergoing renovations. We apologize for the inconvenience of the pool not being open. We are working to correct issues we are facing with staff and renovations. We hope that you choose to stay with us in the future!

Hello Susan,This has been forwarded to management to investigate and address with the appropriate department. Please reach out and ask to speak with management if you would like to discuss this matter further. Thank you again for sharing and we hope to earn your business in the future by continuing to grow and evolve.