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Opiniones de Quality Inn

2.5 out of 5
Quality Inn
2001 Shirley Dr, Jackson, MI

Opiniones

4.6
Puntuación de 10, es decir, Excelente. Basada en 45 de 720 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 99 de 720 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 121 de 720 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 181 de 720 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 274 de 720 opiniones" "

4.8/10

Limpieza

5.4/10

Servicio y personal

3.8/10

Servicios

4.4/10

Condiciones de la propiedad

4.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Rolando

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

JUAN PABLO

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MALA EXPERIENCIA
PESIMA ATENCION, LOS ENCARGADOS DE ORIGEN INDU, SON GROSEROS Y MUY DESASEADOS, HACEN MALA CARA A TODO Y NO SON AMABLES, PEDI AYUDA A MI HABIATACION Y SE MOLESTARON !!!! PESIMA EXPERIENCIA ESTE HOTEL NO DEBERIA DE ESTAR EN SUS OPCIONES
Se hospedó 3 noches en octubre de 2020

2/10 Terrible

China, Michigan

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Malo, estuve esperando una hora para que alguien me atendiera, y NADA! tuve que aser otra reservación en otro hotel.
Se hospedó 1 noche en diciembre de 2019

2/10 Terrible

Miguel

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don't know if there was anything we liked that would be better than any of the nearby hotels. The low price is what brought us here but I will definitely pay a bit more next time for a more reputable and quality establishment. The staff was terrible and I never saw anyone at the front desk unless you called on the phone and they still took around 30min to show up. The rooms were supposed to be non-smoking, however, the entire place reaked on cigarette stench. The door in my room was not self closing (you had to force it shut) which I believe is out of compliance and illegal. As well, the smoke detector in the room had no batteries in it which is also illegal. We didn't even attempt to try out the advertised "free breakfast" but we never even saw any breakfast either to begin with. All in all, this place is an absolute mess.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Jamie

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One employee woke us up at 10 o’clock and said they were just letting us know check out was at 11. Came back every 15 minutes very rude. The breakfast was a joke. I think the health department should be called on this place is not safe for anyone to stay at.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Jamie

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Steph Road property, dirty and out of date food I wouldn’t even say it was safe
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Jamie

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very dirty and the breakfast isn’t even sanitary
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Jamie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Do not believe the free breakfast it’s like a loaf of bread and some stale cereal it what looks to be watered down milk I’m sure the health department would have a field day
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Jamie

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very dirty motel, lamps broken in the hall, very dark hallways didn’t have towels in the room. Had a leak under the sink,stains on the sheets and towels that we did get after we asked for them twice and the curtains were all ripped a shreds. The Steph boy that work there barely said two words to us set a room number out loud for everybody to hear bulletproof glass broken phone from the 80s or 90s you’re supposed to call him with when you get there they make you wait forever and pay a $50 cash deposit and don’t give it to you until they check your room
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Lester

No le gustó: Limpieza, servicios, condiciones de la propiedad
Smelled of pot and cigarettes. Noisy inside and outside. Did not feel like a safe area. Unsure of the cleanliness- did not look or feel clean at all. Big long hair in the bed, so many things run down and need of fixing. Did not even venture to eat here. No working smoke detector in room. Avoid.....
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Gregory

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I know not to expect much from staying at 2 star hotels.. that doesn't allow for the staff to be rude and inconsiderate.. stayed for 7 nights and not one time was i asked for any type of service.. no toilet paper.. new towels.. nothing!!! Along with the 5 fuzzy TV channels the 6:30am hallway vacuuming and dirty breakfast i regrettably had to extend my stay and was charged $40 for the 4 hours in-between checkout and check-in to stay in the same room.. so that means i had to pay $40 for them to NOT clean my room.. I am Platinum level on Expedia and stay in hotels most the year and have extended my stay more than i can remember..NEVER have i had a fee for this..
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Frank

No le gustó: Limpieza, servicios, condiciones de la propiedad
Many of the outlets in the room did not work. There was no ceiling light, just exposed wires. The towels were in poor condition as were many things in the bathroom. The vending machines didn't work properly. Despite the building being labeled as no smoking, the smell of smoke was present throughout the building.
Se hospedó 6 noches en marzo de 2024

2/10 Terrible

Thomas

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Hallways and hotel rooms smelled like cigarettes even in the non-smoking rooms. White linens, pillows, and towels were all blackened from overuse and not being cleaned. Shower pressure/temp were nice though
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Jarred

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Melody

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room had roaches, dirty towels, and no toilet paper. I waited 30 minutes to get checked in nobody was at the front desk. The free breakfast is awful only containing cereal.
Se hospedó 1 noche en enero de 2024

4/10 Malo

Eugene

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Plus - friendly staff: convenient to stores: newer lamps, beds, dressers, refrigerator; quiet. Minus - Much need to repair. Rusted shower drain (no stopper); holes in tub; Sticky floors (had to wear shoes); Electrical outlet in bathroom held on by scotch tape;TV snowy with lines and only 4 channels; holes around heating unit (had to stuff with towels); no breakfast offered (Sunday); outside sidewalk full of cigarette butts; grimy reception area (including phone). Hopefully, this facility is in a transition/repair mode.
Se hospedó 2 noches en enero de 2024

4/10 Malo

Anthony

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Javier

No le gustó: Limpieza y condiciones de la propiedad

2/10 Terrible

Stacie

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Gisury

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Roaches on the wall
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Shirley

No le gustó: Servicio y personal y condiciones de la propiedad
No hotels to dry off with in the vending machine did not work. It just looked dumpy.

2/10 Terrible

Cintia

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Dennis

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sheets and towels were stained. Police had to be called to remove a person from a nearby room and there are always suspicious looking people hanging around this hotel.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Dennis

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very ufriendly. Bed sheets and all towels had large stains on them. ALL OF THEM!!
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Jack

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed in hotels that charge by the hour that were cleaner than this hotel
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

David

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Avoid
Dingy towels, rusted towel rack, running toilet, loud bathroom fan, low water pressure at shower head, poor channel offerings and poor image quality on TV.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

gregory

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Man at the desk walked around barefoot.The rooms were filthy,towels dirty.Never heard so many people yelling at the guy at the desk for unclean rooms and the way the place was run.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Jasmine

No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Madalynn

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Management was rude.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
Okay for a place to sleep
Pretty rundown place. Microqave and hairdryer was old. Reaked of cigarette smoke.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Holly Rose

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nog worghvthe price at all, broken appliances, no working ice machine, no toilet paper or wash clothes in room, stained towels and sheets, dirty and need lots of fixes in room, drywall, paint,door handles ect Staff are rude and onky want to swindle you for mkney much nicer places for much cheaper availabile nearby
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Rosalyn

No le gustó: Limpieza, servicios, condiciones de la propiedad
Unclean Broken shower rod Missing safety bath handle Wash clothes hand towels filthy Rusty towel rack Breakfast area...a disgrace Minimal Waffle mixture 7am...oj and and openned bag of bread. . .the butter bucket was grose. Talk and chatter...all night
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Andy

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Was ok
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Cindy

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Erin

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
DO NOT book at this hotel! I booked a room for clients of mine for an overnight stay at this hotel through Expedia. I have been fighting for 3 days now to get my money back. When my clients arrived they said it was filthy the front desk person looked gross as well and he stated that they require a CASH deposit with no receipt (WHAT?) which I told them not to pay. Booked them in a different hotel, so they never even stayed here. Now trying to get my refund, Choice Hotels has no record of my reservation and this hotel denied my refund through Expedia.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Shaun

Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Daryl

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed at Quality Inn in Jackson, MI. What a bad experience. First, I tried to check in at 2:57 and was told check in was at 3. Then, when I did check in; my key card did not work. The young woman who checked me in opened the door for me. I was able to get in when I came back from supper. The light switch at the door of the room does not turn anything on. The mattress is not very good. So when I got up and planned to take a shower, ZERO hot water. Continental breakfast is a joke! I couldn't get back into the room so a guest tried to help me. He told me, in Spanish, that the workers were upstairs. So I went looking for them. When I found them I was told I shouldn't be there and should have called from the desk phone. They wanted me to go back down and call. I ask for help getting into my room and was told they would be there in a minute. Mind, I had been trying to get into my room for about 10 minutes. I then made a HUGE mistake which is not like me, but I said, then get your butt down there and open my door. Her mother told me to not use that kind of language and threatened to call the cops on me. What a horrible experience! Please spend the money and stay somewhere decent!
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

kevin

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was scheduled 2 bed but only 1. The curtain was ripped badly and no privacy. Bathroom was nasty. Had to call to get someone to come check me in. Breakfast was almost non existent for food. The hood lived there. Never ever return.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Melissa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible
Aweful front desk chick was very rude and I was checking in from a deposit on me last minute but the website to say nothing about a deposit until I got here hotel was disgusting. Shower had hair in it comforters and burn holes in them stain pillowcase texting.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Melissa

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
The bedding didn’t seem clean and there was no wash cloths to use.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Danny

No le gustó: Servicios y condiciones de la propiedad
It was old and run down the curtains were torn and shab y looking
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Alphonzo

Viaje familiar
Se hospedó 1 noche en junio de 2023

2/10 Terrible

James

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Half the outlets didn’t work. Bathroom door was barely hanging on its hinge. Refrigerator plug couldn’t reach a plug. Dingy linens and towels. And worst! They were vacuuming the corridor at 7 am on a Sunday!
Se hospedó 1 noche en junio de 2023

4/10 Malo

Amanda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible. Won’t stay again.
Hotel is VERY run down. Fridge didn’t work, and room smelled funny. Breakfast was too scary to chance eating. They decided trying to vacuum at 10:30pm and again at 6am was a good idea setting all the dogs in the hotel off… and I could find no one to check me out in the morning. I called the number like it said and walked around trying to find someone. I ended up leaving my keycard and a note that I was leaving.
Se hospedó 3 noches en junio de 2023

2/10 Terrible

Stephen

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

4/10 Malo

Mario

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Very bare-bones hotel. Musty smell, sagging bed. Totally sub-par. Not too expensive, but not great.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Susanne

Viaje en pareja
No le gustó: Condiciones de la propiedad
The mattress was soft most likely from many years of use, the whole building was shaking when the front door closed and our neighbors had the TV running so loud during the night until we asked the night manager to ask them to lower the volume at 3.30 am. The staff was very helpful.
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Josh

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing. It's a mess beds are crap and it was a mess
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Tyeshia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Definitely not a 4.7 star hotel, more like 1 star!
The first room smelled terrible, second room was better. The charged a $35 per dog per night fee, a $50 deposit for what they never said, the lady at the front desk was very hard to understand, beds were hard and lumpy, half of the tv channels didnt work. If you want someplace to get a couple hours sleep, it will work, but not for a pleasurable weekend stay.
Se hospedó 2 noches en marzo de 2023