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Opiniones de The Westin Jackson

4 out of 5
The Westin Jackson
407 South Congress Street, Jackson, MS

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 461 de 654 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 120 de 654 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 37 de 654 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 654 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 654 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Abbigale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay here all the time when in town- great experience always
Se hospedó 1 noche en marzo de 2024
Respuesta de Sorethina R., el 28 abr. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

2/10 Terrible

Stephanie

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shades broken in room. Could not sleep. Light coming in. Rooms have funny smell. Called front desk. Not helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sorethina R , el 30 mar. 2024
Thank you for your response as we appreciate you so very much for taking the time. We apologize for the shortcomings you experienced during your stay and our hope is you would give us another opportunity if your travels bring you back to the Jackson area

10/10 Excelente

Tamika, Lake Cormorant

Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 27 mar. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sorethina R., el 3 mar. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Joycelyn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love where the hotel is located in downtown Jackson. Their well known museums have 5-10 minutes commute time.
Se hospedó 2 noches en febrero de 2024
Respuesta de Sorethina R., el 28 feb. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is very nice. Spa and restaurant are on site. Very clean and staff are very friendly!
Se hospedó 1 noche en febrero de 2024
Respuesta de Sorethina R., el 24 feb. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Trecia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good.
Se hospedó 1 noche en enero de 2024
Respuesta de Sorethina R., el 4 feb. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Debra

Se hospedó 1 noche en febrero de 2024
Respuesta de Sorethina R., el 21 mar. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Perry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
THE STAFF WAS EXCELLENT. THER WERE PROBLEMS WITH THE TELEVISION AND LIGHT, THEY PROMPTLY GOT ANOTHER ROOM. ROOM SERVICE WAS GOOD.
Se hospedó 1 noche en enero de 2024
Respuesta de Sorethina R., el 29 ene. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Marcus

Se hospedó 2 noches en enero de 2024
Respuesta de Sorethina R., el 21 ene. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Doris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay was great but the parking was not because, if you don’t do valet the parking is limited. For price of the hotel they need more parking space available.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sorethina R, el 31 dic. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Tamara

Viaje en grupo
Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sorethina R, el 31 dic. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Frederick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is close to what little nightlife downtown Jackson has. My wife and & I walked back from a club less than a mile away without encountering ... anybody, which feels a little creepy. But we never felt unsafe, & the hotel is situated between Jackson police headquarters & the United States district courthouse, so it doesn't feel risky. Anyway, if you don't feel like walking, just drive or grab a ride share to your destination. The hotel is fine inside.
Respuesta de Sorethina R., el 19 feb. 2024
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Perry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
THE ENTIRE STAY WAS PLEASANT, COMFORTABLE, AND EXCELLENT AMENITIES. ALSO, THE AREA WAS SAFE, GOOD VALETS, AND BEAUTIFUL STAFF.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sorethina R., el 10 dic. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Alexis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a wonderful experience !!
I would highly recommend this hotel to others. My daughter, niece, and I traveled from Louisiana to Jackson for a cheerleading competition and we really enjoyed our stay there. From the valet services to check in and check out, the customer service was amazing. The staff was so polite and helpful. The entire hotel was was very clean as well. I will definitely stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sorethina R., el 10 dic. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Walter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sorethina R., el 10 dic. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

8/10 Bueno

Gregory

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New hotel, very nice and clean!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sorethina R, el 25 nov. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Heather

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sorethina R., el 16 nov. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

2/10 Terrible

Deranique

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
My stay was fine until the Valet forgot to turn my car off and my battery was dead the next day. I had somewhere to be for 10 am. So I had to beg a mobile mechanic to come and pay out of my pocket for a mistake I did not make. Plus the area around this location doesn’t seem very safe. Overall, I DO NOT recommend.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sorethina R, el 12 nov. 2023
Thank you for your response as we appreciate you so very much for taking the time. We apologize for the shortcomings you experienced during your stay and our hope is you would give us another opportunity if your travels bring you back to the Jackson area.

10/10 Excelente

Audrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quick get away
Wonderful experience
Se hospedó 1 noche en octubre de 2023
Respuesta de Sorethina R, el 24 oct. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great
Se hospedó 1 noche en octubre de 2023
Respuesta de Sorethina R, el 22 oct. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Justin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very, very clean property. It looks and feels new. The staff is so polite. Definitely staying here again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sorethina R, el 22 oct. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Luciana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de David, el 20 oct. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Westin-Jackson
This is a very nice Westin. We have stayed before overnight, passing through to another state. Self parking is anywhere you can find a spot, which did not appear to be any available when we got there, so we gladly paid the 22.00 for valet, which is right across the street in a private lot. There didn’t seem much around to walk to, so we had dinner at Estelle in the hotel. Very nice bar/restaurant. We sat at the bar and the food was very good. Our room was very clean and cozy. Nice shower with rain shower head. Staff was very nice and helpful!
Se hospedó 1 noche en octubre de 2023
Respuesta de David, el 12 oct. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

8/10 Bueno

E. W.

Location poor
Se hospedó 1 noche en octubre de 2023
Respuesta de Sorethina R, el 9 oct. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your recent experience at Westin Jackson is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bueno

Tiffany, Katy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel itself is nice but has an unpleasant aroma. The lobby smelled like a trash can with air freshener trying to mask it and the hallways reeked of the smell of weed.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sorethina , el 1 oct. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!10 out of 10

10/10 Excelente

Auria

Se hospedó 1 noche en septiembre de 2023
Respuesta de Sorethina R, el 22 sept. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Norman

Se hospedó 1 noche en septiembre de 2023
Respuesta de David, el 18 sept. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Sarra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check-in was a breeze.
Lovely staff and clean property!
Se hospedó 1 noche en septiembre de 2023
Respuesta de David, el 18 sept. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Michelle

Se hospedó 1 noche en agosto de 2023
Respuesta de David, el 8 sept. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay!!
Great Food, Great Staff, and Wonderful accommodations!!
Se hospedó 1 noche en agosto de 2023
Respuesta de David, el 1 sept. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

8/10 Bueno

Byron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and accommodating. I just wish Jackson would invest in the surrounding businesses.
Se hospedó 3 noches en agosto de 2023
Respuesta de David, el 18 sept. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Alaina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de David, el 1 sept. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Perry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel stay was very accommodating, the entire process of checking in, all the Facility were excellent. The up grades were well 2.
Se hospedó 1 noche en agosto de 2023
Respuesta de David, el 22 ago. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Carla

Great hotel and staff is super friendly!
Se hospedó 1 noche en agosto de 2023
Respuesta de Trisha, el 12 ago. 2023
Hi Carla! Thank you so much for your kind words! We hope to see you in your future travels!

10/10 Excelente

Eunice L

Se hospedó 1 noche en agosto de 2023
Respuesta de David, el 1 sept. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved it!
We arrived at 9pm & were exhausted from driving 7 hours. The cost for one night was high but we desperately needed a good nights sleep. It was a magnificent room & the bed was so comfy. The rain shower was fabulous. The only issue we had was that we were told at checkin that brunch was included with our stay so we thought that truly makes up for the extra expense of the room. However, when we went to eat the next morning we found out that it was not included. The prices were a little expensive so we shared a chicken & waffles plate. It was delicious. Overall it was a very nice hotel & we would definitely stay there again.
Se hospedó 1 noche en julio de 2023
Respuesta de David, el 3 ago. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

ALISON

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel clean and comfortable and staff was wonderful
Se hospedó 1 noche en julio de 2023
Respuesta de David, el 5 jul. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

8/10 Bueno

Melchizedek

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good nights sleep
Se hospedó 1 noche en mayo de 2023
Respuesta de Trisha L, el 1 jun. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

john

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Trisha L, el 1 jun. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Westin Hotel Jackson
We went for our granddaughter's graduation from Jackson Medical School of dentistry. Her awards dinner was held at the Westin, and we stayed there for convenience. Our room was very comfortable and clean and the staff was very friendly and helpful.
Se hospedó 2 noches en mayo de 2023
Respuesta de David, el 29 may. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

James

Se hospedó 1 noche en mayo de 2023
Respuesta de David, el 29 may. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Brandon

Se hospedó 1 noche en mayo de 2023
Respuesta de David, el 17 may. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Perry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was safe and secure. The surface was excellent from valley to check in. Everything was in order.
Se hospedó 1 noche en mayo de 2023
Respuesta de David, el 15 may. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

6/10 Aceptable

Alex, Foster City

Viaje de negocios
Le gustó: Condiciones de la propiedad
Customer service at hotel could be better. The servers at hotel restaurant have no glue how to serve and provide good customer dinning experience.
Se hospedó 4 noches en mayo de 2023
Respuesta de David, el 15 may. 2023
Thank you for your response as we appreciate you so very much for taking the time. We apologize for the shortcomings you experienced during your stay and our hope is you would give us another opportunity if your travels bring you back to the Jackson area.

10/10 Excelente

Kenneth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I love the Westin in Jackson. This is the only hotel i will stay when i visit.
Se hospedó 2 noches en abril de 2023
Respuesta de David, el 2 may. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Mark

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
It was so clean and service was great
Se hospedó 1 noche en abril de 2023
Respuesta de David, el 17 abr. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Jackson Hotel
1 of nicest hotels in Jackson. Pretty, clean, convenient location, friendly staff!
Se hospedó 1 noche en abril de 2023
Respuesta de David, el 14 abr. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Todd

Le gustó: Limpieza y servicio y personal
Premier hotel. Awesome management and staff ! Beautiful city. From the Valet team, front desk, night shift team. You will not be disappointed at this beautiful property. Tip my hat thank you
Se hospedó 2 noches en abril de 2023
Respuesta de David, el 11 abr. 2023
Thank you for your response as we appreciate you so very much for taking the time. We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent in every way!
Se hospedó 1 noche en marzo de 2023
Respuesta de Trisha Lotilla, el 1 abr. 2023
We are elated to hear that you enjoyed your stay with us and look forward to hopefully seeing you and yours again in the near future! Thank you for your response as we appreciate you so very much for taking the time