Thanks for taking the time to post your score. We would like to know more about your stay.

Thanks for taking the time to post your score. We would like to know more about your stay.

Thanks for a good score

Apreciada Candy,Agradecemos que haya compartido sus comentarios con nosotros. Nos disculpamos por los inconvenientes que haya experimentado durante su estancia en nuestro hotel. Entendemos que la distancia entre las habitaciones y las escaleras puede ser un desafío al transportar el equipaje, y lo tendremos en cuenta mientras seguimos mejorando nuestras instalaciones.Lamentamos el retraso u omisión en la limpieza de su habitación. Nuestro equipo de limpieza se esfuerza por brindar un servicio oportuno y exhaustivo, y nos disculpamos por no cumplir con sus expectativas. Abordaremos este problema con nuestro equipo para asegurarnos de que no vuelva a suceder en el futuro.En cuanto al estado de los pisos, agradecemos que nos haya llamado la atención sobre esto. Estamos trabajando constantemente en mejorar nuestras instalaciones, y sus comentarios nos ayudarán a identificar áreas para mejorar. Tenga la seguridad de que tomaremos medidas para abordar el problema y asegurarnos de que nuestros pisos estén bien mantenidos.Lamentamos cualquier inconveniente causado por la falta de portaequipajes. Consideraremos su sugerencia de proporcionar asistencia con el equipaje para mejorar la comodidad y conveniencia de nuestros huéspedes durante su estancia.Apreciamos sus comentarios, ya que nos ayudan a comprender dónde podemos realizar mejoras. Queremos asegurarle que sus comentarios han sido tomados en serio y que estamos trabajando activamente para abordar los problemas que ha planteado. Además, nos complace informarle que tenemos planes de renovar nuestras habitaciones de hotel pronto, lo cual incluirá mejoras para mejorar aún más la experiencia de nuestros huéspedes.Valoramos su patronato y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro, brindándole una estancia mejorada y más agradable.Sunny regards,Team Papagayo

Apreciado (a) Leonor,Muchas gracias por ser nuestro huesped y dejar un buen comentario sobre nuestro hotel.Atentamente,Papagayo Beach Hotel

Apreciada Karolina, Muchas gracias por una excelente puntuacion, esperamos tenerte de vuelta pronto. Saludos, Equipo Papagayo

Apreciada Leonor, Gracias por tomarse el tiempo de escribir su experiencia, nos gustaria saber mejor que sucedio, ya que solo escribio el titulo, y desconocemos la causa de su descontento. Todo lo que hacemos es para proveer a nuestros huespedes con el mejor servicio. Esperamos recibirle nuevamente, Equipo Papagayo

Dear Guest, Thank you for taking the time to post your nice score of Papagayo Beach Hotel. Sunny regards, Team Papagayo

Querido huésped, Muchas gracias por su excelente puntuación y comentarios. Nos complace saber que disfrutó de su estadía en Papagayo Beach Hotel, y que nuestros esfuerzos se reflejan en el disfrute de nuestros huéspedes. Por favor no dude en contactarnos si podemos asistirlo en futuras visitas a Curacao, y esperamos poder servirle nuevamente en una próxima estadía. Todo lo mejor, Team Papagayo

Dear Ryan,Thank you so much for sharing your experience at Papagayo Beach Hotel. We're thrilled to hear that you enjoyed the lovely ambiance and great services during your stay with us.Creating a welcoming and enjoyable atmosphere for our guests is always our top priority, so it's wonderful to hear that you loved the whole experience. Our team works hard to ensure that every aspect of your stay exceeds your expectations, and we're delighted that their efforts made a positive impression on you.We truly appreciate your kind words and your decision to stay with us. If there's anything else we can do to enhance your future visits or if you have any suggestions for how we can further improve our services, please don't hesitate to let us know.We look forward to welcoming you back to Papagayo Beach Hotel for another wonderful experience in the future.Warm regards,Papagayo Beach Hotel

Hi Ivan,Thank you for sharing your feedback. We're glad to hear that your stay was great overall, aside from the breakfast. If there's anything specific we can do to improve the breakfast experience for you in the future, please let us know. We hope to welcome you back again soon!Best regards,Papagayo Beach Hotel

Dear Veronique,Many thanks for such a great review of Papagayo Beach Hotel! We are always glad to be of service and we appreciate hearing that our efforts add to the pleasure and experience of our guests.Please do not hesitate in contacting us directly if we can be of assistance, we look forward to having you back with us someday.All the best,Papagayo Beach Hotel

Lamentamos sinceramente pelo inconveniente causado pela qualidade insatisfatória do serviço de limpeza durante a sua estadia.Nosso compromisso é oferecer aos nossos hóspedes uma experiência excepcional em todos os aspectos, incluindo a limpeza e a manutenção das nossas instalações. Levamos as suas observações muito a sério e iremos abordar imediatamente essa questão com a nossa equipe de limpeza para garantir que padrões mais elevados sejam mantidos no futuro.Agradecemos o seu feedback e ficamos felizes em saber que, apesar deste contratempo, sua experiência geral foi satisfatória. Esperamos ter a oportunidade de recebê-lo novamente no futuro e oferecer uma experiência ainda mais positiva em todas as áreas.Atenciosamente,Papagayo Beach Hotel

Thank you for sharing your score with us! We would love to learn more about your experience at Papagayo Beach Hotel. Your feedback is valuable to us and helps us improve our services.

Thanks for a great score!

Thank you for sharing your score with us! We would love to learn more about your experience at Papagayo Beach Hotel. Your feedback is valuable to us and helps us improve our services.

Dear Lisa,Thank you for choosing Papagayo Beach Hotel to celebrate your daughter's 30th birthday, and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay and that we could be a part of such a special celebration.It sounds like you made the most of your time with us, especially by upgrading to the oceanfront room and enjoying the breathtaking views from your balcony. We're delighted to know that you found the restaurants both on and near the property to be satisfactory, and that renting a car from our facility proved to be a convenient option for exploring the area.We understand the desire to explore different beach options, and we're glad to hear that you discovered Grote Knip, which sounds like it was well worth the drive and offered a beautiful experience. We appreciate your feedback regarding Jan Thiel beach which is indeed a very popular destination.It's wonderful to know that you found our hotel property well-kept and our staff friendly. Your kind words mean a lot to us, and we would be honored to welcome you back for another memorable stay in the future. And yes, having a supermarket next door can certainly add to the convenience of your stay!Thank you again for choosing Papagayo, and we look forward to hosting you again soon.Sunny regards,Team Papagayo

Dear hendrik,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room spacious, neat, and equipped with good sanitary facilities.However, we apologize for the inconvenience caused by the absence of an elevator on our 3 floors. We understand that this may have been inconvenient for you, and we appreciate your patience and understanding in this matter.Regarding the noise disturbance from neighbors, we apologize for any discomfort you experienced. We take your feedback seriously and will explore ways to enhance the privacy and separation between balconies to ensure a more peaceful and enjoyable stay for our guests in the future.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with an improved experience.Sunny regards,Papagayo Beach Hotel

Dear Sherry,Thank you for sharing your feedback with us. We truly value your insights and appreciate the opportunity to address your concerns.Firstly, we're delighted to hear that you found our front desk staff to be great. It's wonderful to know that they provided you with excellent service during your stay.Regarding the issues you experienced, we sincerely apologize for any inconvenience caused. We would like to clarify that on January 29th, guests reported to the front desk that they could only access 6 TV channels. We promptly resolved this issue, and we regret that the problem with the pop-up message was not brought to our attention at the time. Rest assured, we will investigate and address this matter accordingly.We also want to clarify that while your room was indeed on the 1st floor, our bellboy assisted with carrying your suitcases to your room.Furthermore, we regret that cleaning complaints were not reported to our reception team during your stay. We encourage guests to communicate any concerns or issues they encounter so that we may address them promptly and ensure a comfortable stay for all.We appreciate your feedback regarding the amenities and facilities, and we will take your suggestions into consideration for future improvements.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.Warm regards,

Dear Antonio,Thank you for taking the time to share your detailed feedback with us. We appreciate your insights and regret that your experience at our hotel was not entirely satisfactory.We are pleased to hear that your room met the high expectations set by the description, with its full ocean view, nice balcony, spacious interior, comfortable bed, and good shower facilities. However, we apologize for the issues you encountered with our service, particularly during check-in.We understand your frustration regarding the lack of clear communication about the different levels of deposit and the corresponding levels of service for incidentals such as laundry. We acknowledge the importance of transparency in our policies and will work to ensure that all guests are fully informed about the terms and conditions of their stay.Furthermore, we apologize for the inconsistency in pricing for the buffet breakfast at our beach club facility. It is unacceptable that you were quoted one price initially, only to be confronted with a higher price later on. We understand how this can be perceived as a "bait and switch" tactic, and we sincerely apologize for any inconvenience and disappointment caused.Your feedback is invaluable to us, and we will take your comments into consideration as we strive to improve our services and enhance the overall guest experience.We hope that despite the challenges you encountered, you were able to enjoy aspects of your stay with us. Should you choose to visit us again in the future, we would welcome the opportunity to restore your confidence in our hotel.Sunny regards,Team Papagayo

Thanks for a great score and review!

Thanks for an amazing score and review!

Dear Patrick,Thank you for sharing your experience with us. We take all feedback seriously and strive to address any concerns our guests may have.Regarding the incident you mentioned, our primary concern is the safety and well-being of all our guests. We have standard procedures in place to handle such situations, which include addressing the issue promptly and taking appropriate measures to ensure the safety of everyone involved. Immediate removal of guests is not a common practice unless the situation warrants it.We regret any discomfort or unease you may have experienced as a result of the incident. Please rest assured that we take incidents like these very seriously, and we do our best to prevent them from occurring in the future. We appreciate your understanding of our procedures and efforts to resolve the matter.In terms of your experience with housekeeping, we apologize for any inconvenience caused by the cleanliness of your room. We strive to maintain high standards of cleanliness throughout the hotel, and we will address your concerns with our housekeeping team to ensure that such issues are promptly rectified.Once again, we apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will use it to improve our services and ensure that all our guests have a pleasant and comfortable stay.Warm regards,Team Papagayo

Dear Remmers,We regret to hear that your experience at Papagayo Beach Hotel did not meet your expectations.We apologize for any inconvenience caused by the outdated room and the inconsistency in towel availability. Your comfort is important to us, and we will address these issues promptly to ensure that our accommodations meet the expectations of our guests.We're sorry to hear about the noisy ventilators in the bathroom. We will investigate this matter further and take the necessary steps to rectify the situation to provide a more peaceful environment for our guests.Thank you for your tip regarding the half-board option. We will consider this and explore ways to enhance our dining offerings to better meet the preferences of our guests.Your feedback is valuable to us as we strive to continuously improve the quality of our services and accommodations. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Papagayo Beach Hotel

Dear Nina-Simone Love,It's fantastic to hear about your wonderful experience at Papagayo Beach Hotel! The personalized touches like fresh drinks and a thoughtful gift bag upon check-in elevate the experience. It's heartwarming that the staff made your stay special with their friendly demeanor, adding to the overall peaceful ambiance.Returning after so many years and choosing it as your stay for such significant occasions as a birthday and graduation speaks volumes about the lasting impression the hotel left on you since you were 10. It's incredible that it feels like a home away from home, especially during a time when you need a mental break. That sense of comfort and relaxation is truly priceless.It sounds like Papagayo Beach Hotel not only met but exceeded your expectations, creating memorable moments that will likely stay with you for years to come. Cheers to making beautiful memories during your stay!Warm regards,Papagayo Beach Hotel

Thanks for taking the time to post your score. We would like to know more about your stay.

Thanks for taking the time to post your score. We would like to know more about your stay.

Dear Lisa,Your description of the hotel lobby at Papagayo Beach Hotel is enchanting! The grandeur of the marble floors and the stunning Christmas decorations must have created a magical atmosphere upon your arrival. It's intriguing to imagine how that space could be utilized for entertainment, perhaps as a piano bar—an idea that would certainly add an extra layer of charm.Rougenlea's attentive service and the team's dedication, including Suky, Mardely, and the other staff members, including housekeeping, clearly made a lasting impression. It's remarkable how their efforts to ensure your comfort and satisfaction during your stay were so memorable. The personal touch of being walked to your room to ensure everything was perfect shows a level of care that's truly exceptional.Your positive experience and the outstanding service from the hotel staff have certainly made an impact, prompting your desire to return. It's heartening to hear that their hospitality has left such a positive mark, making you eager for another stay. Here's to more unforgettable visits in the future!

Dear JESSICA,Thank you for choosing Papagayo Beach Hotel for your recent stay, and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and enjoyed our new and quiet room, as well as the excellent facilities we have to offer.We appreciate your valuable feedback regarding the accessibility from the reception hall to the rooms. We understand the importance of providing a smooth and convenient pathway for our guests, especially when carrying luggage. Rest assured, we will take your comments into consideration as we continually strive to enhance our guests' experience and ensure that our facilities are easily accessible for all.We are pleased that you enjoyed the other aspects of our hotel, and we are committed to making further improvements to provide you and our guests with an even more enjoyable and seamless stay.We look forward to welcoming you back to Papagayo Beach Hotel and providing you with an exceptional experience in the near future. If you have any further suggestions or feedback, please do not hesitate to reach out to us.Warm regards,Papagayo Beach Hotel

Dear Sylvain,Thank you for your review! We appreciate your positive feedback. We're pleased to hear that you found the accommodation nice and the room spacious. Our team takes great pride in maintaining the property to provide a pleasant experience for our guests. We are delighted to have your recommendation and look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Your comfort and satisfaction are important to us.Warm regards,Papagayo Beach Hotel

Thanks for a great score.

Dear Robert,Thank you for sharing your feedback about your recent stay at Papagayo Beach Hotel. We're genuinely delighted that you had an overall enjoyable experience.Regarding the issue with the A/C, we truly value your input. We always encourage our guests to communicate any concerns or issues with our front desk team during their stay. This way, we can promptly address and resolve any matters to ensure your comfort and satisfaction.It's essential to us that you have a comfortable and relaxing stay, and we'll certainly investigate the A/C concern further to ensure it meets our standards for cooling efficiency. Your comfort is of utmost importance, and we'll take the necessary steps to address this matter with our team.Once again, thank you for bringing this to our attention, and we appreciate your understanding as we work to enhance our services. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Your feedback helps us continually improve our guest experiences.Warm regards,Papagayo Beach Hotel

Dear Halina,Thank you so much for your review of Papagayo Beach Hotel. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area.We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel!Warm regards,Papagayo Beach Hotel

Thanks for a great score!

Thanks for a good score!