2/10 Terrible
Alexandra L.
22 sep. 2025
Le gustó: Limpieza
We went to Nickelodeon Universe to take our 5 year old before school started. We wanted to be in between both New York and New Jersey. One of the things that is needed is guaranteed parking. This listing stated that we have off street drive way parking for one mid sized vehicle. However, when we arrived at 11:30 pm, parked in the driveway, we were told on the security cameras we have to park in the street. However the property manager on VRBO was assuring us we had the driveway. The next day, we left for the day and came back to the unit below’s vehicle in the driveway. She tenants said the owner Ron Ju messaged them privately and had them pay separately for the drive way. So it was essentially double booked. The issue is we have a 5 year old, you have to have a parking permit to park on the st. The property manager said the owner, Ron Ju, said the permit is too expensive but they were willing to refund the parking garage fees and provided an address to a parking garage. The parking garage is an HOUR walk. My husband is 6 ft 1 and can walk very fast. Took him an hour. Not to mention this is not a great area, I would definitely not be able to walk alone. After our stay we wanted a refund and to be compensated for the false information in the listing as it caused so much stress and ultimately ruined this trip. The property manager stopped responding to messages and calls. So we were not compensated and weren’t even able to get refunded for the parking garage either. S
Alexandra L.
Se hospedó 3 noches en agosto de 2025