Joe Louis Residence: Tours y Actividades

La ubicación del hotel es bastante buena, todo se encuentra muy cerca o a pocos minutos de distancia. A mejorar, es el servicio de limpieza, llegan a tu habitación sin tocar y desde las 7:30 am, lo cual, considero una falta de respeto y consideración a los huéspedes. Lo que en definitiva nos desagrado fue que cuando llegamos NUNCA nos mencionaron que te cargarían una tarifa por uso de "instalaciones" la cual es de 25 DLLS por día, que incluye según ellos, el poder usar el WiFi (que ni nos conectamos) el gimnasio (que ni usamos) y 10DLLS "reembolsables" en su bar. Todo eso ya nos lo mencionaron al check out, lo cual, se me hace un robo. Porque en ningún apartado se menciona esa parte. Se menciona solo los TAXES que debes cubrir por el estado pero no por el "uso" del hotel.

The property was good looking and the location was very central. Personnel was very attentive. However, there were 3 things that did not like and that usually most of the hotels provide. 1) Internet: When I tried to log in to the hotel Internet the WiFi connection required me to pay an additional fee to have Internet access. There was a free connection (requiring the guest to suscribe to the hotel’s reward program). I did suscribe but was not able to access to Internet I even tried to contact IT and Room Service but they told me I needed to pay. 2) Microwave: One day I needed to heat some food in the microwave and was surprised the room did not include any, so I asked room service if they have one available but they told me that I would be charged 30 USD for using microwave they had at the reception. 3) TR Room: After checking out from hotel, the concierge told me there were not any charges additional to what I had already paid but later in the day I received my hotel receipt where they charged me 167 USD plus taxes for the concept of TR Room which I was not informed was going to be charged.

Espectacular Hotel. Muy recomendado