The property was doubled booked and I was informed only 2hrs 15 mins later when I reached the property. On the phone, the management told me the alternative location is KSL. I told him I am driving toward KSL Mall and he will send me the check in details later. When I reached KSL mall, I noticed that the location is KSL Daya Residences, not at KSL Mall. The double booking was already very bad. Acknowledging that I should go to KSL Mall and send me a different address, and this alternative property do not even have Wifi... I booked a property with Wifi... There is no refunded nothing. I am with my family of 4 adults and 2 kids at 10pm driving around like crazy. I don't know how worst can this be.