Aloha! I have always booked directly with resorts and never used a vacation rental company before and needless to say, I was a little concerned on the process, service, and security of it all. After all is said and done, I am extremely satisfied by KBM for the assistance and service throughout the process and the final product and experience of our family vacation. We found a smoking deal, the Hard Hat Special, at the Honua Kai property and booked our vacation. KBM was super fast and responsive with multiple property quotes and multiple date requests while we were planning our vacation. Once we decided on our dates and room, KBM made the rest of the process a breeze. Free rental car and free valet/hotel parking was a nice additional benefit. The room was very nice, well appointed, comfortable and gave our family a very comfortable home base for our stay. The kids and I found the construction project next door to be educational and entertaining. The noise was hardly noticeable with the windows closed. There was obvious noise when the doors and windows were open, but it was hardly disturbing. After all, we were only in the room for meals, rest and sleeping, so the construction was never an issue for us.
We are already planning a trip for next year and will be contacting KBM for assistance.