The best part of this unit is its lanai, its huge and has a great view. The unit is mostly updated, except for the bathroom and the doors/windows that are still original 1982 vintage that took away from the rest. The bed and pillows are also very old and uncomfortable. The outdoor furnitures ate also need to be replaced, although still functional. But the main reason for low score is the management service, their answer to every question was a polite no. We visit one of Hawaiian islands annually, and have always been able to check in early, check out late or at least hang out by the pool, but none were accommodated, and they even said no beach chairs or umbrella is in the unit, which was not true. If not for the poor service, i would have rated the lanai 5 stars, the unit 4 stars. The complex is also a mile away from town and 10 minutes from a open market, both are walkable. Very little noise from Alii, which is a busy street, so overall we enjoyed our stay, and loved the great sunset views.