Paquetes Vacacionales Incluyen Hotel y Vuelo a Kalaheo

El personal es deplorable, son super groseros, cero amables. La habitacion no esta mal, pero no sale agua caliente despues de 20 minutos dejando el agua correr y el aire acondicionado esta en una muy mala posición que te enferma desde la primera noche. Todo el tiempo huele los pasillos a Marihuana. El restaurante es lo peor, el gerente nos solicitó consumir alimentos o que nos retiraramos, nos quejamos del servicio y su respuesta fue "si no te gusta, que hacen aquí?" No pierdas tu tiempo, mejor ve a otro lugar.

La habitacion esta bien. Hay un puerto al lado que genera mucho ruido hasta bien avanzada la noche. Las ventanas son de graben y no aisla del sonido. Por otro lado el aire acondicionado es de ventana, muy ruidoso. Aunque para evitar el ruido lo desenchufes no lo consigues ya que el de al lado si que esta encendido provocando un ruido mas molesto todavia que incluso hace vibrar las paredes. Las instalaciones estan bien, el sitio cercano a sutios que visitar con coche. No hay vida para salir ya que es una aldea. Necesitas coche..

El hotel es muy comodo para disfrutar de esta increible isla, si bien es verdad que no hay desayuno y que tampoco hay ducha para ducharte si el vuelo es muy tarde, a pesar de ello disfrutamos de una estanciabmuy agradable.

Los mejores lugares estan reservados para rentar eso no me encanto

The room was adequately cleaned however upon close inspection with with flash light and a 365nm uv light there where areas of concern in the master bedroom, so we removed the sheets and washed them in the provided washer. The room with the queen bed had clean sheets and showed no signs of soiled sheets but its dressers middle door falls out when opened past half way. We had a circut breaker go out in the second room halfway through. Several of the plugs in the rooms didnt work and some of them caused chargers to get extremely hot. Also on our 2nd to last day they resprayed the parking lot with assault sealant and repainted the lines. It was not a pleasant smell and all windows had to be closed and AC used. We booked our trip 6 months in advance and our returning flight left 10pm. From the beginning and along all the stages of the stay we attempted to secure the paid late check out, but were denide because the room was immediately booked the same day we checked out. Which would not be much of a problem because they offer to keep your bags for you and use the pool, food trucks, owners lounge and other amenities until you have to leave for your flight. Except that day they were spraying sealant in front of the clubhouse where the pool and all the amenities are and the trucks were closed. The location is great, and most of the staff were very friendly. It's great when traveling with kids because there's air conditioning in the rooms and the pool is designed for children.