Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have rented from Aloha Vacation Villas for the past few years. I feel like our experience with AVV was better when we first rented than it was this year. We would normally receive detailed instructions for check in/out (what to do with towels, bedding, etc.). We did not know when to expect cleaning to occur. And, there were no instructions on how to use the TVs in the unit (no channel descriptions, instructions for remotes, etc.). It just could have been more thoughtful than simply providing a code to enter. We are thinking about using a different property manager next year.Also, the unit is very close to the ocean and the window were covered with water from the ocean spray nearly the entire time we were there. The squeegee provided was not in good shape. So, we didn't really get to enjoy the views. I'm sure in times where the winds are calm (almost never in Kapalua), the view is magnificent. Finally, the bed was quite uncomfortable. It needs to be replaced.