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Opiniones de Econo Lodge

2 out of 5
Econo Lodge
110 Independence Ave, Kennett, MO

Opiniones

5.2
Puntuación de 10, es decir, Excelente. Basada en 14 de 120 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 18 de 120 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 120 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 120 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 37 de 120 opiniones" "

5.2/10

Limpieza

6.2/10

Servicio y personal

4.4/10

Servicios

4.8/10

Condiciones de la propiedad

4.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Marianne

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hot water in the shower would not turn off--the bathroom walls had mold on them. The website advertised free breakfast and a pool. There was not even coffee in the room and no breakfast. The pool was drained and unusable. The walls were so thin, I heard some guy snoring in another room and the ceiling creaked all night with someone upstairs. The clerk was sweet & tried to help, but these things were not under her control. A maintenance man knocked but didn't wait for me to dress and answer. Will not stay there again.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Nikita

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room does not look like the pictures and it had roaches with a dirty tub 😡
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Bill

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Gloria

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk was lying about the internet. He indicated that it automatically upload in the iPhone no PW required and while in the room no connection of internet and he was not helpful afterwards. Upon entering the room there was a cockroach on the floor and bedsheets were dirty. We're very disappointed.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and very nice people
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Rozanna

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was nasty bathroom had paint falling off the doors there were cockroaches on the bed when I woke up the next morning there was no continental breakfast it was a little pack of muffins and an apple in a bag I will never stay there again
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Randal

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Toilet paper was nearly gone… One towel in the bathroom… No trashcan… Remote control did not work… Bed was good, but other than that don’t ever stay here
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Chianna

Viaje de negocios, Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
STAY FAR AWAY FROM THIS PLACE!! I made the mistake of not looking at the reviews and just booking the place. Biggest mistake of my life! The morning staff was nice and they let us check in early. I was in a hurry for an appointment so I didn’t bother noticing. I was out running errands all day. My husband stayed behind at the hotel, he asked to have the floor cleaned while I was gone but I didn’t realize the extent of how bad the room was. The floor even after being mopped was still dirty. The one chair had stains all over it, the a/c unit and the walls also had stains all over it. We decided to tough it out because we lived 4 hours away and I was already super tired. But later in the night the heater broke. We told the lady at the front desk and she said she was going to send someone to take a look. We wait and no one came, finally I decided to show the lady at the front desk pictures of the room and that no one had come to fix the heat. She basically just told me that she was sorry but there was nothing that she could do and to just talk to the manager in the morning. She did not seem one bit sorry at all and acted like it was okay for us guests to stay in the dirty room with no heat. We decided to just pack up and leave and go home that same night. If I could give a 0 I would.

4/10 Malo

Michael Ray

No le gustó: Limpieza y comodidad de las habitaciones
Kind staff. Please fix this place up
Roaches ewww. Lots of roaches. Luckily as I left I saw the Orikin car pull up so hopefully they will fix it. But the place definitely needs a deep cleaning. Stains on the walls and just kinda overall dirty. Furniture was cheap and uncomfortable the soaps were also extra cheap even for a shady motel. I recommend upgrading. But I will say the staff is very kind.
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Mandi

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
I didn’t expect cockroaches we switched rooms and lord n behold there was no towel’s cockroaches n it was just nasty I want my money back I don’t even want to lay my head down on a pillow I hate bugs n it smells really bad hair in bathtub and sick GROSS!!!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations, el 14 dic. 2023
Dear Mandi,Delivering top-notch accommodations is our goal, and we are disappointed that your recent visit fell short of that goal. Rest assured, we will speak with our staff and ensure that improvements are made to our cleaning guidelines. Our pest control servicer will be notified of your comments as well. We appreciate you bringing this to our attention. Regarding a refund, we encourage you to reach out to the third-party site you used for your reservation, as they will be best equipped to assist you. Thank you for being our guest, and safe travels.

4/10 Malo

Alyssa's

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Tyler

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is very poorly maintained with roaches crawling around so bad we ended our trip early and did not finish we will not be using this place again and on top of that they allow people to live there which were fighting and arguing all hours of the night very unpleased
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Relations, el 30 nov. 2023
Dear Tyler,The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into your comments further. In addition, we apologize for any noise issues. Please know that our team is always available to address this during your visit. Despite this, we hope you will give us another chance in the future.

8/10 Bueno

Iris

Viaje en pareja
Le gustó: Servicio y personal y servicios
The man at the front desk is very polite but to many dope heads and people standing close to your door talking loud
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Linda

Viaje en grupo
No le gustó: Servicios
The room was dirty and several flies. Air conditioner needs improved. And upon arrival I was told I had .
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations, el 3 oct. 2023
Dear Linda,Our team uses all feedback to ensure our accommodations are top-notch, and we are disappointed to see that your recent visit fell below your expectations. We know how important it is to rest while traveling. Your concerns will be addressed right away, and any room for improvement will be seized. Thank you for sharing your feedback. Please come back and stay with us again soon. We are confident that we can deliver a more enjoyable experience.

10/10 Excelente

William

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Property was easy to get into, plenty of parking, quiet, great staff, quiet, always had ice, great bed, nice tv service, needs a little remodeling but quite ok to stay.
Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Timothy

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Linda

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Beds were comfortable.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Iris

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to fast food places and other stores
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Steven

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Price was great.. Doors not fully functional..... Mosquitos in room... Coffee maker not complete...hairs And stuff in sink..
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Jeremy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Could not check in got told id have to pay for a new room even though i already paid for a room clerk would not look up any of my info
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Relations , el 26 jun. 2023
Dear Jeremy,We are saddened to learn about the difficulties you had at check-in. Please reach out to us offline so we can gather more information regarding your experience. Thank you for sharing your thoughts, and we hope you have safe travels.

8/10 Bueno

Jodi

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza y servicio y personal
Always love the microwave and refrigerator!!! Ice machine doesn’t work.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Scott

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

4/10 Malo

Cole

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bugs in room both time ive stayed. Carpet was disgusting. Sheets had stains, couch needed taken out and burned. Had to fix the shower handle so i could shower. 10/10 don't recommend. Go across the street if your staying in Kennet.
Se hospedó 4 noches en abril de 2023
Respuesta de Guest Relations, el 9 may. 2023
Dear Cole,Thank you for your comments. Had we known that your room was not to our usual standards, our team would have been happy to accommodate you accordingly. While pests are not a typical encounter for our guests, we have asked our pest service to come out and give our property a thorough investigation. In the future, we hope you'll consider giving us another chance to impress you.

10/10 Excelente

Linda

Se hospedó 1 noche en abril de 2023

2/10 Terrible

Cole

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en abril de 2023

4/10 Malo

Tabatha

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t recommend
No soaps… at all. No trash can. Toilet wouldn’t flush. Mattress sunk to the middle, cigarette burn holes in the sheets and bed cover. Floor had not been vacuumed. Desk clerk smoked the entire time he checked me in…. Not cool! Don’t recommend!
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Wilma

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal
Someone was in the room they gave me keys to! Gave me keys to another room it was not ready! Gave me keys to the first room it was very dirty! Looked like poop 💩 on the sheets! Couldn't stay there!
Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager, el 28 feb. 2023
Dear Wilma,We're sorry to hear that you didn't have a good time with us and for any issues with our accommodations. We'll be sure to have our housekeeping team look into all your comments further and make changes where necessary. Thank you, and we hope you'll join us again soon.

2/10 Terrible

Crystal

Se hospedó 5 noches en febrero de 2023

2/10 Terrible

Salem

2/10 Terrible

Angela

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Matt

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nothing fancy but good for the price.
It served its purpose. I think it's only a two-star hotel so you can't expect too much.
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Whitney

No le gustó: Condiciones de la propiedad
It was terrible we didn’t even stay we saw what state the room was in and we left and we’re not able to get a refund from the from the hotel because we booked online. both of the beds were completely stripped and the linens were just thrown on the table the windows in the room were broke the headboard had fallen off the wall it was laid on one of the beds and that’s just what we saw from the doorway we did not continue any further in the room.
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Kierra

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Do not book with them very unprofessional. The hotel has roaches and bed bugs. I reserved 3 nights and I found roaches and bedbugs they would not refund my money and I didn’t not stay even one night due to the roaches and bedbugs . They need to remove this place overall the worst! Can’t believe Expedia do business with such a unprofessional and low conduct place.
Se hospedó 3 noches en septiembre de 2022

2/10 Terrible

Shadale

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nasty nasty
Very nasty!! I walked into room then walked out because there were roaches everywhere! Freaking nasty. Will NEVER stay there.
Se hospedó 2 noches en mayo de 2022

2/10 Terrible

jenny

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Keep driving
The room was absolutely filthy. I dont know if all rooms were this way. But i did not see any cockroaches.. the only reason i stayed overnight with the lights on all night. Looks like a little something was being cooked in the tub from the purple and the burns into the tub..which is probably why the door was kicked in. The gentleman was very nice checking in but this hotel had me in fear inside and outside.
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Delfino

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2022

8/10 Bueno

mark, paragould

Le gustó: Limpieza, servicio y personal, servicios
Good
Se hospedó 1 noche en abril de 2022

4/10 Malo

Johnny and Golden

Viaje de negocios
No le gustó: Limpieza
O likes. Thee 1st room we was given 101 had very visible hair on towel toilet and floor. The bedspread had stains. We notified front desk they gave us another room 105 it was worse and the toilet was nasty and when hubby lifted up the toilet seat there was a blood stain There was dried urine stain around the side of toilet. It looked as if this toilet had not been properly cleaned in a while. I went to Walmart and brought cleaning supplies and scrubbed the bathroom down. There was people standing outside next room sitting on cars playing loud music we couldn't park in front of room because people was hanging out there who wasn't staying there until they left. There was no pillowcases on the pillows and we called front desk and they brought them and handed them to me to put them on. The 2 rooms that we were given was very unsanitary. There was roaches crawling especially around the microwave we had food in there. We will never stay there agian.It was not worth the money we paid.😞😠
Se hospedó 1 noche en marzo de 2022
Respuesta de General Manager, el 16 mar. 2022
It is disappointing to hear that your time with us may have fallen short of your expectations. Rest assured that our housekeeping team and pest control specialist have been made aware of your feedback and will be giving both rooms the attention they deserve. Thank you for taking a moment to help us improve, and we wish you all the best on your next adventure.

4/10 Malo

Timothy

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Poor
The hotel overall is in very poor shape. The 1st day they had 3 granola bars out for "Breakfast"- the other days nothing. It doesn't seem very safe and people in parking lot drinking all hours of the night.
Se hospedó 4 noches en noviembre de 2021

6/10 Aceptable

KIMBERLY

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not stay here.
Room was nasty. Hairs in bathtub, leaks in tub and sink, bllod stains on sheets, pillows didnt cover half the bed side by side. Desk staff rude. I checked out around 10 pm and staff would not come check me out or question why i was leaving.
Se hospedó 1 noche en diciembre de 2021

4/10 Malo

Tiffany

Viaje familiar
No le gustó: Limpieza y servicios
Room could have definitely been cleaner there was stuff rubbed onto the walls, as well as cigarette burns in the bed sheets.
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager, el 20 oct. 2021
Dear Tiffany, Thank you for your feedback. We trust you brought your concerns to our team right away, and we were able to properly address these issues while you were with us. It would be our pleasure to improve your perceptions going forward, so please come see us the next time you're in town.

6/10 Aceptable

vernon

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
needs maintance and pest control
Se hospedó 1 noche en septiembre de 2021

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I expected something better, we never did have the little breakfast, we never even enter the office. It was always locked.
Se hospedó 1 noche en julio de 2021
Respuesta de Guest Relations, el 28 jul. 2021
Thank you for choosing us for your lodging needs. It's unfortunate to read that we fell short of expectations during your stay, and we apologize for any inconvenience you encountered while you were here. We appreciate your feedback, and we wish you safe travels ahead.

2/10 Terrible

Ronnie

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nasty dirty room Asked for room to be cleaned They said ok Did not show up You should not list this property on you site
Se hospedó 4 noches en junio de 2021

4/10 Malo

Cliente verificado

Se hospedó 5 noches en junio de 2021

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Unfortunately, I did not like anything about this property. The towels and sheets were of poor quality and had cigarette burn holes in them. I went to get a new set and remake my bed, but they were of the same poor quality. I received one of each towel for a 4-day stay. I was not pleased.
Se hospedó 4 noches en mayo de 2021
Respuesta de Heather, el 26 may. 2021
So sorry about your stay. We just got our new towels in we were waiting on and now just waiting on our sheets. Again so sorry you didn't enjoy your stay with us.

4/10 Malo

Shawna

Viaje familiar
No le gustó: Condiciones de la propiedad
We were suppose to have a king bed but ended up with two queens. The room had only a wash cloth no towels. We had to ask for them and then the air condition did not work at first. No phone in room front desk door was locked most of the time. Poorly staffed. Staff that was there was nice I stayed a week because I had already prepaid for the room. I can guarantee I will not stay there again. Our last night there all I could do is smell pot and got a massive headache.
Se hospedó 6 noches en mayo de 2021
Respuesta de Heather, el 26 may. 2021
We're so sorry you didn't enjoy your stay. We did just our towels in that have been backordered for 5 weeks and now we are waiting on our sheets to come in. Again so sorry about your experience

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room had food stains everywhere.. my sheets and pillowcases had blood (or something of that consistency) on them. Absolutely disappointed. The only thing that room was missing was cockroaches.
Se hospedó 1 noche en abril de 2021
Respuesta de Guest Relations , el 5 may. 2021
Thank you for your staying with us and for your detailed account of your stay. Be assured that we value all guest feedback to ensure the welfare of our property and our guests. That being said, we are extremely disappointed to hear that housekeeping did not properly clean your room. The concerns you had should not have gone under the radar and are unacceptable, especially at a time like this. We will immediately address this matter with our housekeeping staff to ensure this issue never occurs again. We appreciate you taking the time to provide your valuable input and hope to welcome you again soon if you are willing to give us another chance.

2/10 Terrible

Rebekah

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021