4/10 Malo
Devon S., Stamford, CT
7 feb. 2026
This property was unsafe and completely unprepared for guests.We paid for early check-in, yet upon arrival the access codes did not work and a guest was left standing outside in extreme cold for 20 minutes. We were also never informed that each building required a different access code, forcing repeated calls/texts and waiting outside in freezing conditions just to enter different structures.The property had not been prepared at all for winter conditions. Paths, decks, and entryways were not shoveled; the bunkhouse was inaccessible without walking through deep snow; and snow removal did not occur for hours despite being promised. Even after partial shoveling, no salting or sanding was done — I personally slipped and fell. This could have resulted in serious injury.Several advertised amenities were completely unusable due to snow, including the grill, fire pit, pool house, and outdoor areas. Inside the home, there were additional safety and cleanliness issues: flickering or non-functioning kitchen lighting forced us to cook by lantern light, cookware was dirty and unusable, and the grill caught fire due to grease buildup.Cleanliness was also a concern (dirty floors, excessive dust in common areas), and multiple maintenance issues were present. We reported key safety concerns to the host, were told they would be addressed, and never received follow-up or resolution during our stay.This property did not meet basic safety, cleanliness, or preparedness
Devon S.
Se hospedó 2 noches en enero de 2026