Vista a la montaña

Opiniones de Keystone Village Condos by Gondola Resorts

4 out of 5
Keystone Village Condos by Gondola Resorts
21996 US Hwy 6, Keystone, CO

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 0 de 3 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 1 de 3 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 3 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 3 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 3 opiniones" "

7.0/10

Limpieza

6.0/10

Servicio y personal

6.0/10

Servicios

6.0/10

Condiciones de la propiedad

Opiniones

4/10 Malo

James

Viaje familiar, Viaje familiar con niños
Based on the online booking site we booked a lake front property for the ease of walking back and forth to the lake with a family of 5. An hour after the booking a representative me the lake front was just the picture they use for all the properties. We ended up being 1.1 miles away and needed to drive and find parking multiple times a day. And the price was not adjusted for the inconvenient property. I'd be careful that what I book is actually what you get.
Se hospedó 2 noches en enero de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Couches we not comfortable. Patio needs sprayed off. Smoke detector cover needs to be fixed. It is hanging off the ceiling. Other than that it was a good experience.
Se hospedó 2 noches en julio de 2019
Respuesta de Gondola Resorts, Inc., el 21 jul. 2019
Thank you for taking the time to leave us a review. We take these suggestions very seriously. We have fixed the smoke detector cover. It came unscrewed. The patio was sweft after the leaves had blown from the trees. And, we are researching why the sofa was not comfortable. Thank you again.

4/10 Malo

Cliente verificado

Se hospedó 2 noches en julio de 2019
Respuesta de Jennifer, el 25 jul. 2019
Dear Anonymous, Thank you for taking the time to review your stay with us in Keystone. We apologize for the experience you encountered and would like the opportunity to hear more from you regarding what we missed the mark on. We pride ourselves on providing excellent service and accommodations and are disappointed to hear that we fell short during your stay. Please reach out to us to discuss the issues you encountered so that we may address them with the on-site property manager. We appreciate your business and hope you will consider visiting us again soon. Thank you,