Paquetes Vacacionales Incluyen Hotel y Vuelo a Kilmarnock

Easy booking. Not too far from the city centre and attractions.

Overall our stay was good , although let down by a couple of issues . Surprised that when returning from our concert around 11.20pm , the bar had been closed and could only get a drink by queuing at reception . The fact there was a lot of returning guests after the concert meant there was a bit of a wait. Seemed like a strange decision on a Friday night , after a big concert . Especially as I’d just stayed the on the previous Sunday for another concert and Bar was open. Also heard from some of the guests about whether food would be available , which they were told it would be … there wasn’t , therefore Uber eats was doing the food. Also a bit disappointed that in morning went for a shower , only to find … no hot water available . Reported to reception on check out. Overall I like the Village Hotel . Would like to add that the night porters where excellent and worked hard to get everyone drinks… not their fault .

AVOID AT ALL COSTS. ABSOLUTE TORTURE. The hotel give us a room above the nightclub where they were having a huge party for several hours, violating all noise laws. The noise level in our room was DOUBLE the legal limit; the floorboards shook for hours, causing us severe anxiety. It was unbearable. The rooms are not properly soundproofed, which makes no sense in a hotel with a nightclub (it's also illogical that a place meant for rest, like a hotel, would host such massive parties until midnight!!). Special mention must be made of the manager's ineptitude; he mistreats his guests. When we complained about the noise, he not only refused to change our room or offer any compensation, but he laughed at us. He also refused to give us the complaint form that they are legally required to provide. Also, the room was very old and dirty, with dust everywhere, and the bathroom had dampness. It was the worst hotel experience of my life. We never expected to experience a situation like this in a hotel; it was completely outrageous. The hotel prioritized making money from the party and neglected its primary function as a hotel, which is providing guests with rest and sleep. Furthermore, they clearly violate soundproofing regulations for the rooms and noise laws. There were 78 decibels in our room, when the legal maximum was 31! It was as if the party was literally inside the room with the walls and floors rumbling! If you don't want your trip ruined,AVOID THIS DISCO I can't call it a hotel

El hotel es pequeño pero sus habitaciones son muy cómodas. La limpieza en general excelente y lo más importante el personal en general, muy amable así como su ubicación es ideal