Habitación doble panorámica, 1 habitación, vista al río, sobre el agua | 1 habitación, tabla de planchar con plancha, wifi gratis y ropa de cama
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Opiniones de RafJam Bed & Breakfast

3 out of 5
RafJam Bed & Breakfast
Red Light District, Newcastle Road, Newcastle, Saint Andrew

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 27 de 68 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 21 de 68 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 12 de 68 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 68 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 68 opiniones" "

8.2/10

Limpieza

8.0/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gideon

Se hospedó 1 noche en diciembre de 2022
Respuesta de Susan, el 17 feb. 2023
Thank you

8/10 Bueno

Alicia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A nice getaway from the city life
Se hospedó 7 noches en abril de 2024

8/10 Bueno

Locksley

Le gustó: Servicio y personal
River was good.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Stella

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing experience, a little piece of paradise in the middle of the Blue mountain. Not very accessible by car. Room and amenities were great (Internet, games, TV). Food was delicious (we ordered dinner and breakfast). My best experience during the full trip.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lynn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a lovely visit! Beautiful, great service, "quiet" (waterfall is loud butvthats awesome), quirky, and we loved it! The proberty has some ongoing projects so be prepared to go over the gravel pile and past construction, but beyond all that is magical. The mountain and the driveway are hard going, but that's the case in Jamaica overall, and this is no exception. Have 4 wheel drive and drive carefully, and it's all cool.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A unique experience!
Quiet, secluded location, beautiful surroundings, terrific food, thoughtful staff and clean facilities. The facility is being built a section at a time and has a homey, handmade feel. Rooms are named, not numbered, and are themed (the Africa Room, the M.C. Escher Room, etc.) Rooms are spacious, comfortable and imaginatively decorated. Facilities include a spacious lounge, generous outdoor seating and a full self-service bar. The property includes several footpaths, including one to a waterfall. Highly recommended. The only challenge is getting there!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Diana

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
The property is down a steep nearly inaccessible road right off the road entering Red Light. You need 4 wheel drive. The two guys who were here were friendly enough but overly low key. I live in JA and know the slowness of things but nothing was ready for us—no towels, no soap, after booking I was told our two bedroom room only had one bed and they could provide an air mattress. Ok but give me a discount or change the room. We waited an hour past the time we wanted dinner and there was only a small assortment of snacks —no fruit nothing. The place seems surprised to have guests. The small spring fed pool with a lovely small waterfalll, the surrounding hills and lovely flora and birds are what make this place special. The restaurant and bar are rustic and charming. It just seems that having guests is a second thought.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

sandra

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We never arrived because it's off a horrible dirt road with latge pot holes and large rocks our car got stuck the tires kept spinning in the dirt and going no where You need a 4x4 vehicle to navigate that horrible unmantained dirt road Location is on a hill far away of St Andrew city area. Not close to anything that is mentioned on Expedia When we called Raf Jam to inform them that Expedia did not say anything about a dirt road or need for a 4x4 or tall vehicle get to Raf Jam and cancel reservations because out car got stuck. She was rude non shalant to call Expedia not her. When I tried calling Expedia customer Service listed I got recording in Jamaican saying call was a long distance. I would like a refund if possible. Very upsetting and poor experience Reason why I waited a few days before submitting this review. I am also requesting for Expedia Customer service to contact me.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Gabrielle

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Lyneth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is beautiful lush paradise. Breakfast is amazing and delicious.
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Garth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall very good stay love the spring verses a pool met nice friendly guests owner Susan was very pleasant also
Se hospedó 7 noches en abril de 2023
Respuesta de Susan, el 24 abr. 2023
Hello Garth, it was a pleasure hosting you at Rafjam. and as always we ensure our guests are well taken care of.Susan

2/10 Terrible

Samantha

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a very poor experience. It was very difficult to get through to the property and customer service was very poor!
Respuesta de susan, el 13 abr. 2023
Hello Samantha, i am very sorry you did not get to reach our property to stay with us because am assuming the road difficult. this road is a government road and we are working to get it fixed quickly. we can also pick you up and we have parking at the top of the road. You also cannot rate a place if you have not been there and stayed there. i am disappointed at expedia for posting this review. Hope we can welcome you again so you can have a wonderful time.

8/10 Bueno

Doris

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Schönes B&B, schlechte Zufahrt
Das B&B ist an einer schönen, ruhigen Lage. Das Personal ist freundlich und hilfsbereit und das Essen war gut. Aber die Zufahrt ist katastrophal. Man sollte sie nicht mit einem "normalen" Auto machen, nur Vierradantrieb oder Jeep. Am besten ruft man bei der Ankunft im Redlight District an und lässt sich abholen und einen Parkplatz an der Strasse oben zeigen.
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Joanne

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Jason

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very cool, secluded place in a wonderful setting with wonderful hosts. Highlight of our trip!
Se hospedó 1 noche en marzo de 2023
Respuesta de Susan, el 17 mar. 2023
Thank you Jason, was a pleasure hosting you at Rafjam, hope to see again soon.BestSusan

8/10 Bueno

Audrey

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Amazing place weird people
Bad experience with susan, the owner...weird person, not doing what she said. we had to sleep in a bizar "king size" bed (two single beds with a big matelas on, hole in the middle!) with my husband and son! When i ask for an extra bed she just hin-hin me... When we check-in William said us breakfast included and when we chek out susan ask us to pay for breakfast ! In jamaica this is called hustling...bad I m very disapointed of this expérience, i came in rafjam 4 years ago and spend a great time in this amazing place but i wont come back again because of susan's attitude.
Se hospedó 3 noches en febrero de 2023
Respuesta de sue, el 7 mar. 2023
Hello, i was expecting your review, and so let me respond. 1. you paid 109usd for 3 nights, that is through expedia. you arrived late at night when my son was checking you in, you booked Escher room for 2 persons you arrived with 4 persons in total. you cursed out my son at the reception telling him you wanted the cabin you booked, he made you talk to me over the phone where you were very rude and disrespectful. i had to leave my bed in the middle of the night, to find your booking on expedia to show you what you had booked. There were 4 of you we still did not charge for the extra 2 persons, yes you were there 4 years ago and Susan (Me) was a very nice person, still is a very nice person, but i will not allow anyone to disrespect me or my son here. if you weren't trying to extort me i would have even given you another room free. you paid 4000 jmd dollars on an expedia promotion and expect to get a room for 4 persons plus breakfast for 4 persons, lady dont come back, please we dont need these negative energy, Rafjam is home away from home and as such i take care of all my guests. respect goes both ways. You are trying to kill a great place, it wont work....people like you we can do without having. trying to tell lies to look good, its crazy. i dont need to hustle lady, you got three nights for the price of one, plus 2 additional persons added. Very unfair. Another thing is that i did not check you out, i never dealt with you from the first night, i had no conversation with you, your booking did not include breakfast and you ate every day, and the staff gave you your bill....

10/10 Excelente

Sabine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es ist wirklich ein schönes Fleckchen Erde. Es ist etwas schwierig zu finden , weil es schlecht beschildert ist. Mit einem tollen kleinen privaten Wasserfall. Einfach prima.
Se hospedó 1 noche en febrero de 2023
Respuesta de Susan, el 17 mar. 2023
Thank you for your review was nice you could stay with us.

8/10 Bueno

Anna

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Romain

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing place ! Susan is very nice and the b&b is just fantastic
Se hospedó 1 noche en febrero de 2023
Respuesta de Susan, el 17 feb. 2023
Thank you Romain, it was a pleasure hosting you. thank you for choosing Rafjam for your stay.BestSusan

6/10 Aceptable

Allan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tres agreable sejour. Le lieu est magique. Tres bien acceuillie par Suzanne. Cependant, le petit dejeuner devait etre compris dans la reservation alors que non. Il etait d'ailleurs tres cher et pas du tout copieux. Endroit magnifique mais le diner et le petit dejeuner sont tres chers.
Se hospedó 1 noche en febrero de 2023
Respuesta de Susan, el 17 feb. 2023
Hello AllanThank you for your review, it was a pleasure hosting you. breakfast was not included in your stay even though we say bed and breakfast we had a promotion that you were on and it did not include breakfast. things are a bit expensive in Jamaica.. so we work according. Thank you so much for letting me know.BestSusan

10/10 Excelente

Elisa

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Amazing place to stay! Had a great time
Se hospedó 1 noche en febrero de 2023
Respuesta de Susan, el 17 feb. 2023
Hello ElisaIt was a pleasure, hoping to see you again soon.BestSusan

8/10 Bueno

Rasmus

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Beautiful place in the Mountains. Very nice host.
Se hospedó 3 noches en enero de 2023
Respuesta de Susan, el 17 mar. 2023
Thank you Rasmus, was a pleasure hosting you.BestSusan

6/10 Aceptable

francois

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
L'endroit est fantastique par contre le service est mauvais. Il est supposé avoir un restaurant et ce nest pas le cas, et il n'y pas de choix proche. Le déjeuner est supposé être offert mais finalement surprise, il n'y en a pas et ce n'est pas d'obtenir à manger sans faire livrer avant tel heure mais personne ne t'avise. C'est malheureux parce que le lieux est magnifique. Nous demandions seulement un café et quelque chose pour nous nourrir comme c'était indiqué.
Respuesta de Susan, el 17 feb. 2023
Hello FrancoisWe have a local restaurant in the area that we support by ordering food. when you are the only guest here we cannot have a chef come in its too expensive and we need to be economical, but we have plan b. which is to order from the local restaurant and they deliver. sorry again you had this issue. next time let me know what you are going through before you leave the property. Thanks.BestSusan

8/10 Bueno

Tieji

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Stacy-Ann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is rustic and very clean! Our stay was very tranquil and peaceful. It was a pleasure falling asleep and waking up to the sound of the nearby river. The overall surrounding is very pleasing to the eyes with vegetation and nature all around. Breakfast was good and special mention must be made of perhaps the best lemonade we have had in along while!
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Klemens

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lauschiges Quartier in schöner Umgebung. Für die Zufahrtsstraße (ca. 1 km ) braucht man allerdings gute Nerven, wenn man keinen Geländewagen fährt.
Se hospedó 2 noches en enero de 2022

10/10 Excelente

Nienke

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and owner Susan go above and beyond to help you out with whatever you need. Really nice people. Nice rooms too with everything you need. The food was very delicious, you can get breakfast, lunch and dinner there. The only negative things are the road that leads up to the hotel is very, very bad. Also the shower isn't great, it's a trickle. We stayed for 3 nights but 2 is probably enough because there's not that much to do around the area and the wifi is very flaky so not ideal if you want to have a quiet spot to work online from. Other than that, great place.
Se hospedó 3 noches en diciembre de 2021

8/10 Bueno

Kimya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was beautifully located in the mountains right next to a running stream. The staff was very pleasant and helpful. The only negative about the property which is no fault of the facility is the road that leads there is not in a good state. Thankfully, the woman who runs RafJam is the best driver on the mountain and drove out with us to guide us and make sure we got back on the main road safely.
Se hospedó 1 noche en diciembre de 2021

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en diciembre de 2020

10/10 Excelente

Riece, New York, NY

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The whole stay was great! The property is very scenic with a river pool, waterfall and walking distance to other water bodies. There are a lot of fruit trees and the customer service was great! The owner is very flexible and will alter to food choices to your meal restrictions. Would definitely go back
Se hospedó 3 noches en septiembre de 2020

10/10 Excelente

Chalon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was good .cant wait to return.
Se hospedó 2 noches en junio de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ambiance conviviale et endroit atypique, nourriture local, yeah man !
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Tami, Jamaica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pictures online doesn't highlight the craft and creativity that is RafJam. We love it there!
Se hospedó 1 noche en enero de 2020
Respuesta de Susan , el 29 ene. 2020
Hello It was a pleasure having you and we are happy you love Rafjam. Susan

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en noviembre de 2019
Respuesta de susan, el 15 ene. 2020
Not sure which guest this is, thank you for your rating. Susan

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful setting, friendly and helpful staff (especially the owner, Susan.) Made you feel welcome and at home. Food was ok but prices were a bit high.
Se hospedó 2 noches en diciembre de 2019
Respuesta de susan, el 28 dic. 2019
Hello Brooklyn New York, Thanks for an amazing review.. yes our food prices range from 1200jmd up to 2000jmd depending on if its fish or mutton or so.... food are very expensive in Jamaica, sorry it was a bit expensive i hope we will be able to fix this issue. Thanks for chosing Rafjam for your stay. Susan

2/10 Terrible

Andrea, Florida

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I booked the the wrong date in error and immediately tried to contact the hotel to amend the date but no one answered despite hrs of calling. I called Expedia to resolve but they were unable to make contact with the hotel as well. It was my understanding that the Expedia would extend a credit of 78 dollars but only did $16.00. I have never received a call or email from the property and so I cannot recommend it to anyone. I am not even sure the property truly exists.
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Theresa, Kingston, Jamaica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the setting...rustic. Didn't like that the cell service and wifi were so poor. To be expected though based on the location.
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Colin

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 7 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best place ever they welcome you like you are their family!!!!! Very special people! Thank you for taking good care of our family!!!
Se hospedó 1 noche en julio de 2019
Respuesta de Rafael, el 16 jul. 2019
Thank you so much for staying with us and for your review. It was great having you and all the team is looking forward to welcoming you back soon!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2019

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Durk

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2019
Respuesta de susan, el 18 ene. 2019
Thank you so much for your review. We will continue to upgrade our facilities to please our customers. Susan

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No easy access with a regular car, long unpaved (rocky) road in the middle of the mountains. Friendly staff and beautiful nature
Se hospedó 3 noches en abril de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2018

4/10 Malo

stephanie, e

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
didappointed with lack of effort
The view from the room was better than the cleanliness and staff who never answered the phone or who did not routinely cooked for you in addition to no hot water or temperature control in the rooms considering you are on top of a mountain The worst part of all was the raggedy road that wound up to the bed and breakfast that could damage the cars undercarriage

8/10 Bueno

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rafjam
Nice relaxing hotel in the mountains.
Thank you Dan for your feedback, appreciated. Susan

10/10 Excelente

Chris Shaw, Manchester, England

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Our stay at Rafjam Bed and Breakfast
First understand this. Rafjam Bed & Breakfast consists of two separate locations. Firstly, there is the retreat up in the Hills near Irish Town. We quickly named this our "Garden of Eden!" If you are looking for total peace and tranquility, look no further. Then there is their location down in the city, in an area called New Kingston. This location would more suite someone who wanted to explore the city of Kingston, for example. Whether up in the hills,or down in the city, the staff are patient, friendly and knowledgeable. At your request, they can put bespoke excursion packages together. The Rafjam team put one together for us. We traveled up into the Parish of Portland, through the town of Port Antonio. We went sailing on the Blue Lagoon and swimming at Frenchmans Cove. To the west of Port Antonio is the legendary Rio Grande river, where we went rafting! That particular day was a holiday in itself !
Myself and 2 of the Rafjam Team

4/10 Malo

Cliente verificado

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Nice hotel but over charge.
Nice hotel but over charge for overall. for what you pay, the breakfast can be better (only coffee, bread, juice, and fruit are included if you want eggs and bacon or something else you have to pay), the restaurant can be much better too, but you have across the street "the best in the west" is excellent and the restaurant at cocolapalm is good too if you don't want walk too fare. The room are very nice, and the bed are very clean and confortable, but internet is very slow, you will not be able to watch videos, download app,... but you can download a page and read.