Paquetes Vacacionales Incluyen Hotel y Vuelo a Ko Phai

Servicio muy atento y amable

Amazing view! Personal very attentive.

Hotel algo obsoleto pero bien situado. Buena atención, limpio pero CUIDADO con la cena que se ofrece con la reserva en los restaurantes Breeze o Mezzaluna. Es el menú degustacion y no incluye bebidas, en nuestro caso la sorpresa fue de 2 botellas de agua y 2 copas de vino del 2° más barato 4100 bath = 109 €. Que en Bangkok equivale a 5 cenas para 2 en restaurantes de la zona.

During my stay, my credit card stopped working, and I needed to make a collect call to my card issuer in Japan. I have experienced the same situation in other countries, and each time, the hotel front desk let me use a phone to resolve it. I had never been charged by a hotel for doing so, so I was surprised to be told there would be a charge this time. I am still unsure whether this is common practice in Bangkok or specific to Capella Bangkok. I have never encountered it elsewhere, even at four-star hotels in Europe. Since Capella Bangkok has been ranked the world’s best hotel, I had very high expectations, which made this experience particularly disappointing. That said, everything else about our stay was truly wonderful. We thoroughly enjoyed our time at Capella Bangkok.