2/10 Terrible
Marcus
Viaje en pareja
5 ene. 2026
Horrified this hotel is trading.
PJ Princess Regency...AKA Rustic leisure pll.... Surrounded in un kept what can only be described as swamp land (hotel pond) pigeon poop all over the balcony, along with suspected rat droppings. Balcony furniture pulled out of near by skip. Room smelt like train station public toilets from the 80s. Staff asleep in reception. Pool.... well again the two sunbeds were also skip fodda, sweat stained and god knows what else... the pool was terrible. Broken, missing tiles sharp edges and broken and missing gully drain covers. There was even bare electrical wires in the pool This place shouldn't be taking bookings. It is a health hazard to anyone who stays there. My wife and i managed 4 hours and had to leave. I will add it was dark on arrival and as soon as it was day light the realisation hit us.... its was the hotel from hell.... currently awaiting tour operator to do the right thing.... reimburse me and strike off Rustic leisure lip. Currently awaiting Expedia to deal with my complaint
Marcus
Se hospedó 21 noches en diciembre de 2025












