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Opiniones de Kyoto Machiya Zeniyacho

3.5 out of 5
Kyoto Machiya Zeniyacho
258, Zeniya-cho, Shimogyo-ku, Kyoto, Kyoto

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 16 de 17 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 17 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 17 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 17 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 17 opiniones" "

9.4/10

Limpieza

9.6/10

Servicio y personal

9.8/10

Servicios

9.4/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a memorable stay in Kyoto. We would definitely recommend and return!
Se hospedó 1 noche en enero de 2024
Respuesta de Sayo, el 25 ene. 2024
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay, and your review truly means a lot to all of our staff. We look forward to welcoming you back to Kyoto soon. Thank you again.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic accommodations! We thoroughly enjoyed our time at Machiya Zeniyacho. It was perfect for two couples. Spotless, with impeccable service and some really nice bonus surprises. Very responsive to our questions. The breakfast was delicious, as well. We'd stay here again for sure.
Se hospedó 2 noches en octubre de 2023
Respuesta de Chie, el 7 nov. 2023
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. And also we are very happy to hear that you had an enjoyable breakfast. We look forward to coming back to visit Kyoto again. Thank you very much.

10/10 Excelente

Bao Ting

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome stay at this gorgeous property. Will stay again if in Kyoto.
Respuesta de Kira, el 18 sept. 2023
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay. We hope to welcome you back to Kyoto soon. Thank you again!

10/10 Excelente

Nichole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was beautiful! The staff were very attentive and helpful. They have thought of every detail and even checked in with us to make sure we had slept well and didn't need anything. Each room had temperature control and both fridges had a supply of complimentary beverages. We are traveling and staying several different accommodations, and this one is by far our favorite.
Se hospedó 2 noches en agosto de 2023
Respuesta de Rikuto Adachi, el 7 sept. 2023
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay, and your review truly means a lot to all of our staff. We hope to welcome you back to Kyoto soon. Thank you again.

10/10 Excelente

Dana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding Machiya in Kyoto
From the welcome matcha to the helpful tips for the area to the comforts of the accommodation this was our favorite place that we stayed during our trip to Japan. There were high-end appliances in the Machiya and both baths were perfect for relaxing after a long day of sightseeing in Kyoto. There was a train only 7 minutes away. We took this to access the Keifuku Randen Tram line to visit Arahiyama bamboo forest and monkey park. The monkey park was fun, but a long hike up a hill. We enjoyed Tantanmen Ebisu Emmachi for a quick cheap dinner of ramen and fried chicken within walking distance from the machiya. We also visited the Gion district.
Se hospedó 2 noches en julio de 2023
Respuesta de Kira, el 2 ago. 2023
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.

10/10 Excelente

Jennifer

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de Kira, el 2 ago. 2023
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review. Please come back to visit us again soon.

10/10 Excelente

Asha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This will be by far the best experience of staying at a property. It was clean, convinient and so beautifully maintained.
Se hospedó 1 noche en junio de 2023
Respuesta de Kira, el 17 jun. 2023
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. Please come back to visit us again soon.

2/10 Terrible

SEAN PAUL

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Beware - this house has rats. You won't be able to sleep because they will be scurrying through the walls 1ft from your head. This was supposed to be a ultra luxurious stay and accomodations were otherwise great but not dealing with a pest issue is a black flag against the host. Extremely unsatisfied.
Respuesta de Kyoto Machiya Zeniyacho, el 3 jul. 2023
Dear Mr Sean Paul,Thank you for resolving the issue you raised below with our team offline, and we are glad to hear that you are satisfied with the outcome we provided to you. As communicated, although we found no traces of rats at our machiya hotel roof or walls after conducting a complete pest control onsite but we thank you sincerely for your feedback, and we will continue to monitor the situation very closely. Thank you again for staying with us and we are pleased to know that you are happy with the solution we offered to you as client satisfaction at our hotel is extremely important to us.

10/10 Excelente

Kana

Se hospedó 1 noche en abril de 2023
Respuesta de Kira, el 15 may. 2023
Thank you very much for staying with us and your high rating. We hope to welcome you back to Kyoto soon. Thank you again.

10/10 Excelente

Dinh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Worth every penny.
Respuesta de Kira, el 26 mar. 2023
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.

10/10 Excelente

Livio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Incredibly relaxing experience
We were greeted by someone who was very helpful in explaining the property to us, before serving us tea. The indoor and outdoor baths are simply incredible. Was able to read in the bath outside while it was even snowing, and it was amazingly comfortable. The space is very large especially for Japan, with two floors including two bedrooms ( they will put out cots for you if you need more than the king size bed there). Otherwise the second bedroom is a large empty room with padded flooring. There's also a living room with a TV and stocked fridge, and everything inside the fridge (Coke, water, juices, beer, Saki) was complimentary. Highly recommend.
Se hospedó 1 noche en febrero de 2023
Respuesta de Kira, el 28 feb. 2023
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay, and your review truly means a lot to all of our staff. We hope to welcome you back to Kyoto soon. Thank you again.

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was so much fun experiencing the entire home. Getting to enjoy the solitude of a private outdoor bath with a garden was a highlight. Each room had its own climate unit to customize temperature comfort. Beds were plush and warm. Fridge was well stocked with cold drinks. Property was clean and well decorated. Would stay here again, great place to stay with a group.
Respuesta de Kira, el 28 feb. 2023
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.

10/10 Excelente

Wei Yi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No hassle check in, friendly staff, great amenities and entertainment system. We had a great time there. Aim to visit again soon :)
Se hospedó 3 noches en noviembre de 2022
Respuesta de Kyoto Machiya Zeniyacho Sato, el 13 nov. 2022
Thank you for staying at our Kyoto Machiya Zeniyacho!And thank you for your kind review.We are very happy to hear that you had an enjoyable stay with us.Please come again.We are waiting for you!Thank you.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2022
Respuesta de Arisa, el 3 jul. 2023
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. Please come back to visit us again soon.

10/10 Excelente

Masaki

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
全てにおいて大満足でした。
Se hospedó 1 noche en diciembre de 2021
Respuesta de Arisa, el 3 jul. 2023
数ある宿泊施設の中からKyoto Machiya zeniyachoをお選びいただき誠にありがとうございました。「全てにおいて大満足でした。」とおっしゃっていただき、大変うれしく存じます。お客様のまたのお越しを心よりお待ち申し上げております。

10/10 Excelente

yoshiaki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020
Respuesta de Arisa, el 3 jul. 2023
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique experience in Kyoto. The house is newly renovated, everything is clean and tidy.
Se hospedó 1 noche en enero de 2020
Respuesta de Arisa, el 3 jul. 2023
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. Please come back to visit us again soon.