Being able to over-communicate with Kim was great, she was kind and helpful. I would book again. The location was a okay, it’s about 10-15 min away from the freeway, traffic can be difficult but most neighbors are friendly. I liked the keyless entry, I’m tech savvy, the kitchen was open floor plan to the living room, it’s great although the kitchen faucet was difficult to work with. The kitchen faucet was hard to work with, sometimes water wouldn’t come out, idk why, the stove was ok but didn’t like how it only takes certain a pans and you can’t use any other type of pans. I admired that there was an binder that provided some instructions for parking, WiFi, the heater, stove, TV and more. The place was modern and impressive. Great for family gatherings of ~20 people. The dual A/C and heater was a bit confusing to set, one was specifically a heater and another A/C. Parking was good, 2 spots available, plus ally parking. We didn’t face any major issues with appliances. The mattress weren’t the best, the master bedroom was a king but stiff, 2nd room, a queen, a bit softer and 3rd room, bunk beds, basic support but not ergonomic. Bathrooms were good, lots of extra linen and towels. Patio is great, open floor for another 10 people. Overall it’s a great rental but there are some jimprovements needed, to use the heater and kitchen faucet.