La Mela Vacations from MXN$18,357

This is a beautiful boutique hotel. Staff is wonderful and really friendly. Our room had a plumbing issue and we were immediately upgraded to a new room. The front desk staff, valet, and restaurant staff were amazing. We stayed doing renovations and the only issues is I wish they started their work later then 5am.

Beautiful rooms. Grsat amenities. Amazing hot tub

Beautiful intimate hotel in a great location. Staff was great and super helpful at all times. Definitely would stay here again.

Everything very nice and clean. There is no permanent staff manning the front desk, but they are a call and a couple of minutes away. The area, Puerta de Tierra, is very safe and within walkable distance to El Viejo San Juan. Only complaint: at arriving, on Thursday, I let the front desk to know that it was my wife birthday the following Saturday, and ask for their help to prepare a small surprise for my wife (that I was going to pay for). The following day I was told that the owners, due to their religion, do not celebrate birthdays. I found that a weird reason. It is their religion, not mine, and I didn’t want them to celebrate anything, I was the one celebrating my wife birthday.

Our room had a leak in ceiling of our Villa. Mind you this was an upgraded room. The ceiling was peeling and dropping debre on the ground. During the night I woke up to a wet floor. We were very disappointed. They moved us the next morning to another room and that was was 100% better. We liked the hotel, but the casino was closed and many of the shops and restaurants on site were closed.