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Opiniones de Palapas Ventana

2.5 out of 5
Palapas Ventana
Carretera La Ventana - El Sargento Km 9, La Ventana, BCS

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 14 de 31 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 13 de 31 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 31 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 31 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 31 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ivonne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bonito
La verdad tuvimos una experiencia super padre, sin embargo, el sistema de internet no funciono durante nuestra estancia y el area de playa no tenía palapas o no te prestaban una sombrilla, el sol está muy fuerte. Fuera de eso es muy bonito, cómodo y mágico. Muchas gracias por las atenciones.
Se hospedó 2 noches en octubre de 2021
Respuesta de Palapas Ventana Team, el 5 nov. 2021
Thanks for giving us the chance to earn a 10/10 review. We hope to see you again soon!

8/10 Bueno

Eder

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de Palapas Ventana Management, el 22 sept. 2021
Thanks for staying with us, we really appreciate it! We would love to have you back again so we can earn a 10/10 review from you! All the best, PV Management

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito y amables todos
Se hospedó 1 noche en marzo de 2021
Respuesta de Owner, el 7 abr. 2021
Thank you!

8/10 Bueno

Oscar A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente lugar para snorkel, kayak
El personal del restaurante súper agradable y atento. Me hubiera gustado camas más cómodas y sugiero mayor limpieza del agua del jacuzzi. La limpieza muy bien y los servicios extras del hotel excelentes.
Se hospedó 3 noches en abril de 2021
Respuesta de Owner, el 7 abr. 2021
Thank you!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La vista es espectacular, el personal super amable y servicial. Los banos son compartidos y se encuentran fuera de las habitaciones, no es big deal pero es importante saberlo antes de reservar.
Se hospedó 1 noche en abril de 2019
Respuesta de Palapas Ventana, el 11 jul. 2021
Thank you for your kind words! We really enjoyed having you here. Come back soon!

8/10 Bueno

Salvador

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Palapas Ventana, el 11 jul. 2021
Thank you!

8/10 Bueno

Elizabeth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property has easy beach access, a great restaurant and helpful staff.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Francisco

Se hospedó 4 noches en febrero de 2024

4/10 Malo

Kyle

Viaje en pareja
No le gustó: Servicio y personal y servicios
Not worth the price. Shared bathrooms and showers, no towels, no shampoo, and despite requests, our view was blocked by a boat with a blinking light that was left on through the night. Restaurant on the property also had terrible service. We usually are not picky about our accommodations but we would not recommend this spot.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Patrick

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Amazing food here at the restaurant! Best in La Ventana? Casita was delightful and air conditioning worked perfectly. Snorkel gear, sea kayak were great. Only one working bike out of 5 so didn't get to use all the included amenities.
Respuesta de Palapas Ventana , el 3 may. 2023
Thanks for staying with us, we really appreciate it! We would love to have you back again so we can earn a 10/10 review from you! All the best, Palapas Ventana Team :)

10/10 Excelente

ricardo diaz santana

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy Bonito lugar.
Se hospedó 1 noche en abril de 2023
Respuesta de Palapas Ventana , el 26 abr. 2023
Gracias por hospedarte con nosotros, nos complace haberte atendido; vuelvan pronto :)

6/10 Aceptable

Travis, Washington

Le gustó: Servicio y personal
Not a great value. Property looks tired.
Se hospedó 1 noche en marzo de 2022
Respuesta de Palapas Ventana, el 20 abr. 2022
Hey Travis, sorry to hear you didn't have a 5 star experience. Part of the charm of our small town in Baja is that it's more rustic and off the beaten path. You might describe this as "tired" but most of our 80% repeat clients view the property as an amazing display of two ecosystems on the Sea of Cortez. In your case, you might enjoy Cabo San Lucas a little more. Thanks for visiting us!

10/10 Excelente

Molly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My boyfriend and I had a fantastic stay at Palapas! The staff was attentive, welcome, friendly, and made everything so smooth for our needs. We arrived past the check in time and it was no problem. Breakfast was delicious and special requests such as a a vegetarian option were readily available. bottomless coffee. We enjoyed fresh snapper for dinner that was caught right off shore in the evening. The Palapa that we stayed in was clean and had everything we needed- a little sink, fresh water, a comfy bed, screened porch and windows. the overall space is really special and the perfect zone to relax in. I would recommend this place in a heartbeat and cannot wait to go back again. What a special find!
Se hospedó 2 noches en febrero de 2022
Respuesta de Palapas Ventana, el 25 feb. 2022
Molly, Thank you so much for that kind review. We really enjoyed hosting you and your boyfriend and providing 5/5 service to you! We hope to see you both again soon. Best, PV Team

8/10 Bueno

Vanessa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, thoughtfully designed and constructed property that straddles an arroyo, with palapa/cottages on either side. Cheery. Our shower was a rain head type, but really just squirted out of part of the head, so not exactly a spa experience. Good included breakfast in the AM. The free kayaks and loads of classes or excursions seem fun.
Se hospedó 1 noche en enero de 2022
Respuesta de Palapas Ventana, el 24 ene. 2022
Hi Vanessa, Thanks for your review! We really enjoyed having you here and are pleased you had a pleasant stay at our family run resort. Thanks! - PV Team

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I really enjoyed my brief stay at Palapas Ventana. My only regret is I didn't find it earlier in my trip so that I could have stayed longer. The people were friendly and full of information. The location was superb, in fact good luck finding a better location (activities, beach, natural beauty. I highly recommend.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Walter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Palapas Ventana, el 11 jul. 2021
Thank you for letting us earn a 10/10 review from you! We hope to see you again soon!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The resort has a very friendly family style feel. Food was excellent. You can have a very peaceful stay and choose from activities like snorkeling, scuba, paddle boarding etc, They provide all gear. The individual “casita” I stayed in was comfortable and clean. The owners have created a resort that integrates with the local town. My favorite moments were watching the sunrise from the comfortable covered terrace whilst sipping my coffee (available to guests every morning from 7 am).
Se hospedó 4 noches en abril de 2021
Respuesta de Owner, el 10 abr. 2021
Thank you for that kind review! We are always striving to improve here and that really means a lot. Hope to see you again soon!

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Clean... somewhat primitive as the showers and bathrooms were across the road. Best food and smiles At the restaurant. Yummy I must admit that for 130 per night through Expedia seemed way high. Next time I’ll bypass Expedia and get a better Rate People are the finest and so is the food. Isrrael makes sure his game is on. Good people 👍
Se hospedó 2 noches en marzo de 2021
Respuesta de Owner, el 7 abr. 2021
Thank you for the positive review!

10/10 Excelente

Adam

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice casitas on a wonderful property!
Loved our stay! Palapas Ventana is a well-located and charming property with friendly hosts. Highly recommended
Se hospedó 1 noche en febrero de 2021
Respuesta de Owner, el 7 abr. 2021
Thank you! We are pleased you enjoyed your stay!

8/10 Bueno

Ajay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Palapas Ventana, el 11 jul. 2021
Thank you for allowing us to serve you, we hope to see you again soon so we can earn a 10/10 review from you next time!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal y servicios
Nicest folks in town always go there Isrial is the man ,
Se hospedó 3 noches en septiembre de 2019
Respuesta de Palapas Ventana, el 11 jul. 2021
Thank you! We love Issreal, he's the best. See you again soon!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The casitas are charming and very comfortable. The view of Isla Cerralvo and the Gulf is great, and it is a very relaxed environment with a service-oriented staff.
Se hospedó 8 noches en marzo de 2019
Respuesta de Palapas Ventana, el 11 jul. 2021
Thank you for a 5/5 review! we really enjoy the viue as well. Nothing beats it at the end of a long day in the water!

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza
Per il costo pagato per ip soggiorno (113 euro a notte per due) ci aspettavamo qualcosa di più.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Tracey, Morro Bay,CA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Something for everyone!
We stayed at Palapas Ventana in April, and the weather was perfect. We swam with whale sharks, kayaked, dove,biked, fished, and snorkeled. Love the fact that Palpas has all the toys-no need for a rental car. Great airport shuttle, jacuzzi, pool, breakfast, comfy and clean rooms We don't kiteboard, but there was a bit of wind mid-afternoon for the sport. Palapas is well-run. Great 6 day vacation.
Se hospedó 5 noches en abril de 2018
Respuesta de Diana, el 17 abr. 2018
Hi Tracey It was a pleasure to host you. Our staff is always happy to give each client a unique and custom experience, we’ll be very glad to have back and of course show you more of Baja, there are plenty of activities and unexplored sites that you would love to discover 😊. We are definitely ready & looking forward to have you back!!!

8/10 Bueno

Mayra G

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Palapas Ventana, Baja
If you want to stay away from the hustle and bustle of the city, you’ll like this place. It’s about an hour away from La Paz but very easy to get there if you decide to rent a car. The town seems lonely and not many places to eat out but the hotel has a restaurant with good food and good prices. The huts have everything you need to have a pleasant stay. You will have views to amazing sunrise and sunsets. At night you can also go in the jacuzzi and stargaze. Also, if you plan on doing any type of ocean adventure such as whale watching ( during season), whale shark encounters, fishing trips...etc. you can book your tours onsite. Ask any staff member for Tim Halter.
Respuesta de Diana, el 17 abr. 2018
Hi Mayra, It was a pleasure to host you. We are so lucky to get those amazing sunsest and sunrises from La Ventanta, and as you said we have all the toys, thanks for your comments, it's super importar for our staff to stay tuned on the clients suggestions. We’ll be very glad to have back and of course show you more of Baja, there are plenty of activities and unexplored sites that you would love to discover 😊.

8/10 Bueno

Louis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Paradise with a catch
A great, laid back, funky place to stay by the beach. The only negative part of our stay was the manager adding on additional charges to the Hotel.com price we agreed to online.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Palapas Ventana, el 11 jul. 2021
Hi there! Thanks for your review and kind words. While the price for the stay is set, we do add charges if you book activities here like fishing or kiteboarding, and naturally if you order items at the bar and restaurant. I hope this clears up any confusion. Thanks!

4/10 Malo

Julie, Oregon

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Casita at Palapas Ventana lacks basic comforts
The casitas are a round building with a comfortable king sized bed, a bathroom and shower are shared. The shared area was clean and well stocked but none of the showers drained so you end up standing in backed up water; kinda gross. In the casita there was an extension cord to power a couple of devices and a couple of lamps clamped on the headboard for reading, but there was no other furnishing in the room. Although there was plenty of room along the rounded walls for some simple tables there wasn't even a simple luggage rack; suitcase was on the floor. There was no bedside table; water bottle, book, cell phone were on the floor. There was no place to put clothing so you have to live out of your suitcase. There was no place to hang anything. There was a set of hooks for your towel and bathing suit to dry. There was one small, very low table on which sat a binder with information and 3 or 4 other laminated signs. There were 2 small, very high shelves that were usable for your bathroom kit. One nice thing was that they provided purified water in a 5 gallon dispenser; the tap water isn't drinkable.
Respuesta de Palapas Ventana JK , el 11 jul. 2021
Hi Julie. Thanks for your review of our place a few years ago. It's always good to get constructive criticism with identifiable issues that we can work on. Since your stay, we have fixed these issues and continue to strive to make improvements at our beloved resort. We hope you choose us again if you return to La Ventana, we would love to earn your 5/5 review. Thanks!

8/10 Bueno

Chuck, Marysville, CA

Le gustó: Limpieza y servicio y personal
Lacks some amenities
The location was pleasant enough, but the Palapas I received didn't have any restroom or sink, and not even a Mini Fridge. You have to use a communal restroom/shower, which I didn't know at the time I rented. The facilities were kept clean, however. These are the smaller Palapas, though. The larger units do come with a sink and restroom and are more self contained from what I understand. I bought a Coffee Maker and just left it in the room, hoping that they may get a hint :-).
Respuesta de Palapas Ventana, el 11 jul. 2021
Hi Chuck, thanks for your review! It is true, our regular casitas do have a shared bathroom a few meters away, and our specialty casitas have bathrooms inside. We strive to make sure that the regular casita bathroom is clean, well lit, and full of amenities for our guests. For coffee, we love to see your face! Our restaurant is fully stocked with free coffee and right next to our casitas. Come on down next time for a cup of joe on the house ;)

10/10 Excelente

marco, Gilbert AZ

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This was an awesome experience
I can't say enough about this hotel, everyone there was amazing the service was out of this world! The chef Ruben, dang he can cook this guys should be famous he cooks so good! The view, the location, the people I have to say everting was amazing
Respuesta de Palapas Ventana, el 11 jul. 2021
Thank you so much! We really enjoyed having you here and hope to see you again soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A sporting area, windsurfing and fishing, sweet community type hotel with kind people.
Respuesta de Palapas Ventana, el 11 jul. 2021
Thank you! Our goal is to give people the best service, amenities, and access to all that the Sea of Cortez has to offer. Kite board, kite surfing, fishing, scuba, snorkel. We do it all!

8/10 Bueno

Jack, LA, California

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice cabanas close to beach
Nice place for sport fans, kite surfing, scuba diving, etc
Respuesta de Palapas Ventana, el 11 jul. 2021
Thank you! We love helping our guests get the most out of the sports available in La Ventana!