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Opiniones de Suites Sur Lac

4 out of 5
Suites Sur Lac
2192 chemin du Lac-Supérieur, Lac-Superieur, QC

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 1016 de 1461 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 328 de 1461 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 79 de 1461 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 1461 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 1461 opiniones" "

9.4/10

Limpieza

8.8/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Samuel

Le gustó: Limpieza y condiciones de la propiedad
Todo estuvo perfecto
Se hospedó 2 noches en enero de 2024
Respuesta de Suites Sur Lac, el 12 ene. 2024
Samuel, Thank you so much for this 5 Star review! We are so happy to know your stay was perfect! We hope to see you back some time!

10/10 Excelente

FRANCIS

Excellent!!!
Se hospedó 2 noches en julio de 2023
Respuesta de Management Team, el 2 ago. 2023
What an incredible review, Francis, thank you so much and please know that we are thrilled to hear that we've exceeded your expectations for your most recent stay with us. We look forward to your return!

10/10 Excelente

SERGIO ANDRES

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
feliz
Un hotel súper cómodo y con muchas actividades irá hacer o descansar un lugar muy tranquilo
Se hospedó 2 noches en octubre de 2019
Respuesta de David - Client Experience Director, el 28 oct. 2019
!Gracias

10/10 Excelente

KATIA YARITZA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente lugar! Me encantó.
Se hospedó 2 noches en junio de 2019
Respuesta de David - Director Guest Experience, el 20 jun. 2019
Gracias!

10/10 Excelente

Gisela, ciudad de México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hermoso !!
Las mejores vacaciones familiares que hemos tenido, un lugar mágico, sus vistas al lago espectaculares
Se hospedó 3 noches en marzo de 2018
Respuesta de David - Tremblant Elysium, el 7 abr. 2018
Muchas gracias por tus increíbles comentarios. ¡Esperamos que regreses y nos visites nuevamente!

2/10 Terrible

manuel, leon

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dirty room
We found the room dirty, the shower in bad conditions. And after all they wanted to charge an extra fee Terrible
Se hospedó 2 noches en agosto de 2017
Respuesta de David - Tremblant Elysium, el 2 sept. 2017
Hi Manuel, 1st of all thank you for leaving us your comments. These allow us to further our ability to ensure a proper and enjoyable stay for our clients. Can i have further details on what room your were staying, what name was the room under? i would really like to understand what happened. Thank you again for taking the time,

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Espectacular. Un lugar Mágico
Estupendo lugar. Los cuartos son departamentos con todos los servicios. Muy limpios y bonitos Frente a un lago precioso y montaña. Un lugar mágico

10/10 Excelente

Pablo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

stephanie

Le gustó: Limpieza y condiciones de la propiedad
Good overall stay. Clean and nice modern condos.
Se hospedó 2 noches en mayo de 2024
Respuesta de Suites Sur Lac, el 22 may. 2024
Stephanie, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

8/10 Bueno

Dhamil

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice and quite place to relax
Se hospedó 2 noches en mayo de 2024
Respuesta de Suites Sur Lac, el 22 may. 2024
Dhamil, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

2/10 Terrible

Stephanie

Viaje de negocios
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Des travaux avaient lieu sur mon balcon de chambre. Pour sortir et entrer dans ma chambre, je devais enjamber les outils des ouvriers. Je n'ai pas réussi à rejoindre l'établissement pour être changée de chambre, tout le complexe était libre. J'étais presque la seule personne présente et les travaux avaient lieu à l'extérieur de ma chambre. Lorsque j'ai laissé un message, je n'ai pas eu de retour d'appel et je n'ai pas été dédommagée. Je suis vraiment déçue de mon expérience.
Se hospedó 2 noches en mayo de 2024
Respuesta de Leena, el 23 may. 2024
Stephanie, Nous sommes sincèrement désolés pour cette expérience décevante. Nous comprenons votre frustration face aux travaux sur votre balcon et au manque de réponse de notre part. Votre confort et votre satisfaction sont notre priorité absolue, et nous regrettons de ne pas avoir pu répondre à vos attentes. Nous prendrons des mesures pour remédier à cette situation et améliorer notre communication et notre service clientèle à l'avenir. Nous vous remercions de nous avoir fait part de vos préoccupations et nous espérons avoir l'occasion de regagner votre confiance lors d'un prochain séjour.

10/10 Excelente

Eliezer

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Feb, el 13 may. 2024
Eliezer, Thank you for the review. We hope you enjoyed your stay with us and we welcome you to visit us again!

10/10 Excelente

Lisbeth Neva

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Lovely spot on the lake for rest and relaxation. The suite had everything we needed. Would stay here again.
Se hospedó 4 noches en mayo de 2024
Respuesta de Feb, el 11 may. 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay at our hotel and found the place lovely and relaxing. We hope to welcome you back for another enjoyable stay in the future!

4/10 Malo

Julie

Viaje en pareja
No le gustó: Condiciones de la propiedad
Beaucoup d’avaries dans le condo et impossible de rejoindre les propriétaires pour obtenir de l’aide.
Se hospedó 2 noches en abril de 2024
Respuesta de Leena, el 13 may. 2024
Julie, Nous sommes désolés d'apprendre que vous avez rencontré des problèmes dans le condo et que vous n'avez pas pu joindre les propriétaires pour obtenir de l'aide. Votre expérience est importante pour nous, et nous voulons résoudre ces problèmes. Veuillez nous fournir plus de détails afin que nous puissions prendre des mesures appropriées. Merci de votre compréhension.

4/10 Malo

Ramnik

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Loved the views and quietness surrounding the property. What we had a huge issue with was that the blinds literally dropped on my cousins head. I went to the front desk and told them about it and we were unable to have anyone from maintenance come by and have a look. Very disappointing.
Se hospedó 3 noches en abril de 2024
Respuesta de Feb, el 2 may. 2024
Ramnik, Thank you for your feedback. We've noted your comments and have taken steps to address them promptly. We hope to have the opportunity to host you again in the future.

8/10 Bueno

Hui Qiong

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
Condo was clean bit entire place needs a refresh
Se hospedó 2 noches en marzo de 2024
Respuesta de Feb, el 1 may. 2024
Hui, Thank you for your feedback. We've noted your comments and have taken steps to address them promptly. We hope to have the opportunity to host you again in the future.

8/10 Bueno

Valerie

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Leena, el 16 abr. 2024
Valerie, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

10/10 Excelente

M.Mazen

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
This was the second time in this hotel the place so nice and quiet and the unit are very clean.
Se hospedó 3 noches en abril de 2024
Respuesta de Leena, el 16 abr. 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your second stay at our hotel and found the place nice, quiet, and clean. Providing a comfortable and clean environment for our guests is always our top priority, and we're pleased to know that we met your expectations. We appreciate your continued support and hope to welcome you back for another enjoyable stay in the future!

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Tout est impeccable
Se hospedó 2 noches en enero de 2024
Respuesta de Leena, el 10 abr. 2024
David, We're thrilled to hear that you found everything impeccable during your stay! Thank you for sharing your positive experience with us. We hope to have the pleasure of hosting you again in the future!

6/10 Aceptable

Paulo

Viaje familiar
No le gustó: Condiciones de la propiedad
( ) good localization and nice view of the lake. (-) Missing curtain on the window of the master bedroom (fixed next day by maintenance staff) Could be cleaner.
Se hospedó 3 noches en marzo de 2024
Respuesta de Leena, el 10 abr. 2024
Paulo, Thank you for your feedback. We've noted your comments and have taken steps to address them promptly. We hope to have the opportunity to host you again in the future.

10/10 Excelente

Xiaohua

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The property is new and clean. Great for families as the kitchen is fully equipped and the room space is big. Located beside the lake with stunning view in the balcony. Looking forward to stay here next time in summer or fall.
Se hospedó 3 noches en marzo de 2024
Respuesta de Leena, el 2 abr. 2024
Xiaohua, Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay at our property and found it to be clean, spacious, and well-equipped for families. The stunning view of the lake from the balcony must have been a highlight of your visit. We're thrilled that you're already considering returning in the summer or fall—we can't wait to welcome you back for another memorable stay!

8/10 Bueno

Wilson

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
C’était une belle expérience tranquille Très sympathique le monde sociable
Se hospedó 3 noches en marzo de 2024
Respuesta de Leena, el 28 mar. 2024
Wilson, C'est génial d'entendre ça! Nous sommes ravis que vous ayez apprécié votre expérience et trouvé l'atmosphère paisible et conviviale. Si vous avez besoin de quoi que ce soit d'autre ou si vous prévoyez de revenir, faites-le nous savoir. Nous serions ravis de vous accueillir à nouveau!

10/10 Excelente

Jan Anthony

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
We really did like the drive out here plus the room we were staying at, although it wasn’t fully stock. The manual they left says that we are responsible to stock up the things that they didn’t, like the sugar. We got in late due to traffic getting out of the city, so if you come late there is only one dining place and they were ‘so-so’. It as good but pricey plus the service is mediocre if you’re not French. There is food in and around the area but you do have to drive. We came late May and the pool and lakes aren’t ready for use yet, so that was a bit disappointing.
Respuesta de Leena, el 25 mar. 2024
Jan, Thank you for your feedback. We're glad you liked the drive and the room, although we apologize for any inconvenience with the stock. We'll address this to improve. We're sorry to hear about your dining experience and the limited options. Your comments about the pool and lakes in late May are noted, and we apologize for any disappointment. We appreciate your feedback and hope to host you again for a better experience. If there's anything else we can do, please let us know.

10/10 Excelente

Martine

Le gustó: Limpieza, servicios, condiciones de la propiedad
Studio très bien aménagé avec toutes les commodites, bon bistro et épicerie sur le site. Lit confortable, seul point négatif: bruit du système de chauffage situé à proximité du lit lorsqu’il redémarre. À proximité du côté nord du Mont Tremblant pour les amateurs de ski.
Se hospedó 2 noches en marzo de 2024
Respuesta de Leena, el 25 mar. 2024
Martine, Merci pour votre commentaire! Nous sommes ravis d'apprendre que vous avez trouvé notre studio bien aménagé avec toutes les commodités nécessaires et que vous avez apprécié le bistro et l'épicerie sur place. Nous sommes également heureux que vous ayez trouvé le lit confortable. Nous prenons note de votre commentaire concernant le bruit du système de chauffage à proximité du lit et nous nous excusons pour tout désagrément que cela a pu causer. Nous sommes idéalement situés près du côté nord du Mont Tremblant pour les amateurs de ski, et nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur!

8/10 Bueno

Nahal

Viaje familiar con niños
Le gustó: Limpieza y servicios
My husband and I stayed here fie 5 nights with our 13 yr old daughter. The place is clean and has everything we needed. The only thing could be upgraded is the mattress. The mattress wasn't very comfortable.
Se hospedó 4 noches en marzo de 2024
Respuesta de Leena, el 18 mar. 2024
Nahal, Thank you for your review! We're glad you found the place clean and well-equipped for your stay. We appreciate your feedback about the mattress, and we'll consider it for future improvements. We hope to welcome you back again in the future!

4/10 Malo

Stephen

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful peaceful spot but customer service was non-existent unfortunately.
Se hospedó 4 noches en marzo de 2024
Respuesta de Leena, el 18 mar. 2024
Stephen,It's disappointing to hear about the lack of customer service, especially in such a peaceful setting. If there's anything specific you'd like to share about your experience, feel free to let me know.

10/10 Excelente

AICHA

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Leena, el 13 mar. 2024
Aicha, Thank you so much for the glowing 5-star review! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again soon!

10/10 Excelente

Denis

Le gustó: Limpieza, servicios, condiciones de la propiedad
Séjour très apprécié, endroit calme et bien équipé.
Se hospedó 2 noches en marzo de 2024
Respuesta de Leena, el 13 mar. 2024
Denis, Nous sommes ravis d'apprendre que votre séjour a été très apprécié ! C'est formidable de savoir que vous avez trouvé l'endroit calme et bien équipé. Merci d'avoir partagé votre expérience, et nous espérons vous accueillir à nouveau bientôt !

8/10 Bueno

Lysanne, Brossard

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Parfait pour un séjour en famille, cuisine bien équipée, lit confortable
Se hospedó 5 noches en marzo de 2024
Respuesta de Leena, el 13 mar. 2024
Lysanne, Nous sommes ravis d'apprendre que vous avez passé un séjour parfait en famille avec nous ! C'est génial de savoir que vous avez trouvé notre cuisine bien équipée et le lit confortable. Merci d'avoir partagé votre expérience, et nous espérons vous accueillir à nouveau bientôt !

10/10 Excelente

Chantal

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nous avons passé des moments magiques en familles. Tout près de Tremblant et du Mont Blanc. Parfait pour les familles qui ont le goût de la nature :) les suites sont magnifiques, bien équipées et confortables. Le personnel est chaleureux, accommodant, rapide et axe sur le service à la clientèle. Nous y retournerons assurément. C’était une magnifique découverte.
Se hospedó 3 noches en marzo de 2024
Respuesta de Leena, el 13 mar. 2024
Chantal, Nous sommes ravis que vous ayez passé des moments magiques en famille près de Tremblant et du Mont Blanc ! Nos suites bien équipées et confortables ainsi que notre équipe chaleureuse et serviable ont contribué à rendre votre séjour mémorable. Merci pour vos aimables mots, nous avons hâte de vous accueillir à nouveau pour d'autres belles aventures !

6/10 Aceptable

Eric, Montreal

Viaje familiar
Le gustó: Limpieza y servicios
Très bien situé pour accéder rapidement au versant Nord du Mont-Tremblant. Le condo est confortable et la communication avec le gestionnaires est excellente. Cependant, l'état des condos demande de plus en plus d'entretien. Chaises brisées, accessoires manquants, lumières brulées ou endommagées. Tout a été facilité avec le gestionnaire. Cependant, tout ceci devrait être réglé avant l'arrivée. Au final, bon séjour mais avec quelques irritants.
Se hospedó 3 noches en marzo de 2024
Respuesta de Leena, el 7 mar. 2024
Eric, Merci pour votre retour. Nous sommes ravis que vous ayez apprécié l'emplacement et la communication avec le gestionnaire. Nous sommes désolés pour les problèmes que vous avez rencontrés dans le condo. Nous prendrons des mesures pour améliorer l'entretien afin d'assurer une meilleure expérience à l'avenir. Nous espérons avoir l'occasion de vous accueillir à nouveau dans de meilleures conditions lors de votre prochain séjour.

10/10 Excelente

Theo

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Leena, el 4 mar. 2024
Theo, Thank you for the perfect 5-star review. We are thrilled you enjoyed your stay with us!

10/10 Excelente

Tim

Le gustó: Limpieza y condiciones de la propiedad
Wonderful property and great service. We were very happy with our stay and the accomodations.
Se hospedó 3 noches en febrero de 2024
Respuesta de Leena, el 29 feb. 2024
Tim, Thank you for the wonderful review! We are thrilled you enjoyed your stay with us. Hope you visit us again soon

10/10 Excelente

Bing

Se hospedó 2 noches en febrero de 2024
Respuesta de Leena, el 21 mar. 2024
Bing, Thank you for the review. We hope you enjoyed your stay with us and we welcome you to visit us again!

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We truly enjoyed our stay at Suites sur Lac. Our suite was peaceful and did feel and look like a cabin on the lake. It was spacious, beautifully decorated, and was stocked with necessities; coffee on the porch was a treat. Check-in/check-out was seamless and the concierge was responsive via phone and email. I highly recommend a stay here when visiting Mont Tremblant and surrounds in any season.
Se hospedó 2 noches en febrero de 2024
Respuesta de Leena, el 27 feb. 2024
Maria, I am so pleased you had a wonderful stay with us. We hope to see you visit us again!

8/10 Bueno

Shahid, Mississauga

Viaje familiar
Le gustó: Condiciones de la propiedad
Definitely Not 8 mins from Mont Tremblant as advertised- more like 20 in good winter driving conditions No one to assist after 7pm Our unit was not quite ready - no starter kit in the kitchen, extra sheets were crumpled and neatly stuffed in the closet Property is well maintained but above issues must be addressed & corrected
Se hospedó 3 noches en febrero de 2024
Respuesta de Leena, el 27 feb. 2024
Shahid, Thank you for the feedback this helps us create a more memorable stay in the future. We hope you choose to stay with us again,

10/10 Excelente

Darcy

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Leena, el 27 feb. 2024
Darcy, Thank you for the perfect 5-star review1

4/10 Malo

STEVEN

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
I'm really disappointed with the outcome of this stay. The reviews are great and the place looks great but, at the end of the day, there is simply no service or assistance or instructions. You're left on your own, given access to an online "concierge" that you have to navigate on your own and really no assistance for anything for your stay. I arrived to a room with a broken blind over the large sliding door that I ended up fixing myself after waiting on hold for over 30 minutes, never did speak to anyone - the contact number gets directed to another facility all together. I ran out of paper towel (1 small roll for 6 days), there weren't enough tea towels, ran out of coffee (only a tiny amount of ground coffee for 6 days) no way to properly do dishes, and the kitchen is sparsely equipped - though you can get by for a short stay. The good things were distance to the North lift, nice setting, overall comfortable room. After making a couple of attempts while staying to contact someone, and no success, I had to try again on my return home because I left my bathing suit. Had I stayed in a hotel or a place with direct contact to a person, I am confident that I would have gotten it back but because of a lack of service/people to contact it's gone for good - not the end of the world, just indicative of the lack of service that you'll experience overall. I've stayed at other places in Tremblant that I'd recommend first, going back again in a couple weeks but not staying here.
Respuesta de Leena, el 7 mar. 2024
Steven, I apologize for the disappointing experience. We'll address the issues you raised to improve our service. Please let us know if there's anything we can do to assist you further. We appreciate your feedback and hope to regain your trust in the future.

8/10 Bueno

Sunil

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Advertised as 8-10 minutes to tremblanc but in reality it was 22 minutes (not a big deal but need to update and be honest for future renters). not much restaurants around. nice property but nothing to do in the area. ok if going to tremblanc for skiing. Grocery store on property was well stocked with over 1000 Sku's almost anything you wanted was at this small unique grocery/bakery On property, There was a wristband for access to something, but unfortunately nothing was available in terms of activities or even a gym. No pool, Hot tub or sauna on property.
Se hospedó 3 noches en febrero de 2024
Respuesta de Leena, el 22 feb. 2024
Thank you for sharing your experience with us. We apologize for any inconvenience regarding the distance to Tremblant and the lack of nearby restaurants. Your feedback is valuable, and we'll take steps to ensure accurate information for future renters.We're glad to hear you found the grocery store well-stocked and convenient. We apologize for any confusion regarding the wristband access and the lack of available activities or amenities on the property. Your comments will be reviewed internally for improvements.We appreciate your input and hope to have the opportunity to welcome you back for a better experience in the future.

8/10 Bueno

Scott

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Enjoyed our stay. Nice market and restaurant within walking distance.
Se hospedó 4 noches en febrero de 2024
Respuesta de Leena, el 22 feb. 2024
Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us and found the market and restaurant within walking distance convenient. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excelente

Caroline

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff were so helpful and it was so easy to communicate with them. We had reserved 2 condos since we were multiple families and they were assigned in different buildings. We called when we arrived and Melissa was super helpful and was able to get us into the same building. The unit was clean and cozy. The kitchen had everything we needed. Well maintained. The north hill of Tremblant was only a 7 min drive which was very convenient but the ride to the village was a long 20 min. Quiet area.
Se hospedó 2 noches en febrero de 2024
Respuesta de Leena, el 19 feb. 2024
Caroline, Thank you for the review. We are happy you and your family enjoyed your stay! We hope you visit soon

10/10 Excelente

Michael, Newburyport

Le gustó: Limpieza, servicios, condiciones de la propiedad
Little additional information regarding what is advertised on website- example No one had information regarding a daily snow shoe excursion which is advertised on website.
Se hospedó 2 noches en febrero de 2024
Respuesta de Leena, el 19 feb. 2024
Michael, Thank you for the review. I will have our staff look into the excursion and be better prepared to help with questions next time!

10/10 Excelente

Sebastian

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Comfortable, good heating, ample amount of towels, clear instructions and lovely view!
Se hospedó 2 noches en febrero de 2024
Respuesta de Leena, el 19 feb. 2024
Sebastian, Thank you for the wonderful review. We hope you visit us again soon!

10/10 Excelente

Sylvie

Le gustó: Limpieza y condiciones de la propiedad
X
Se hospedó 2 noches en febrero de 2024
Respuesta de Leena, el 9 feb. 2024
Sylvie, Thank you for the perfect 5-star review. we are so pleased you had a wonderful time and hope you come again soon!

8/10 Bueno

Yuanying

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
we liked the kitchen, we hope next time there's instructions for how to use dish washer, or there's sponges for hand wash plates.
Se hospedó 3 noches en enero de 2024
Respuesta de Leena, el 9 feb. 2024
Yuanying, Thank you for your comments. we are pleased that you liked the kitchen. We hope that on your next stay, you will be able to take full advantage of all the amenities we have to offer.

8/10 Bueno

Oleg

Le gustó: Limpieza y condiciones de la propiedad
Strange floor plan, would prefer to have telephone shower had. Good location.
Se hospedó 3 noches en febrero de 2024
Respuesta de Leena, el 8 feb. 2024
Oleg, Thank you for the review. We hope to be as transparent as possible with our listing. We would love to host you again!

10/10 Excelente

Andrew

Se hospedó 9 noches en enero de 2024
Respuesta de Leena, el 8 feb. 2024
Andrew, Thank you for the 5-star review!!

2/10 Terrible

David

Se hospedó 4 noches en diciembre de 2023
Respuesta de Suites Sur Lac, el 31 ene. 2024
David, we are sorry to see that your stay with us did not live up to your expectations. We strive to offer top notch accommodations as well as service, so we would love to have more details as to what we could have done differently to have made you experience with us a better one!

10/10 Excelente

Geoff, Oakville

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Suites Sur Lac, el 24 ene. 2024
Thanks for this perfect score of five-stars, Geoff! We're glad you were impressed with your stay. Visit again soon!

10/10 Excelente

Christina

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful place,clean and everything you need is in the unit. 5-8 min from north side of Tremblant and very peaceful and beautiful surroundings…will definitely return soon!
Se hospedó 2 noches en enero de 2024
Respuesta de Suites Sur Lac, el 22 ene. 2024
Christina, thank you for posting this review! We can't wait to welcome you back!