Sonesta Hotel en Lado Suroeste

"Felicidades a Ronnie de recepción… excelente gracias"

"The biggest issue with my stay was the inconsistent service and lack of cleanliness. On two occasions, my room was not cleaned because the “Do Not Disturb” sign was still on at 9:00 a.m. When I called later to request housekeeping, I was told no staff was available, even though I could clearly see two housekeepers cleaning other rooms on my floor. When I approached them, they said my room was not assigned to them and refused to help. This was extremely poor service and very frustrating. Breakfast was also disappointing. There was very little variety, with limited options, and it was exactly the same every single day, which quickly became repetitive. On a more positive note, the location is excellent — everything is within walking distance, and the views of the river and skyline are beautiful. The room itself was decent, but unfortunately the service issues overshadowed the overall experience."

"Todo estuvo excelente. La ubicación, el servicio, la limpieza, la comida, etc; son idóneos. Su terraza y mirador de cristal está increíble. Definitivamente me volvería a hospedar aquí."

"No cleaning included. Location was great. Staff was pretty friendly. "

"Buena hubicacion"

"Muy buena ubicación, el desayuno te hace la vida práctica para salir listo a explorar, buen precio calidad. Todo te queda muy cerca me encantó el hotel"

"La cercanía hacia las atracciones en Chicago"

"Está bien en general, solo hay detalles "

"La comida era rica aunque siempre sirvieran lo mismo, siento que le hace falta un poco de variedad y alternar la comida entre dias"