Paquetes Vacacionales Incluyen Hotel y Vuelo a Laguna Hills

Muy agradecido por las atencionea y facilidades que me dio el personal. Seguro que regreso

La habitación estaba limpia, pero no funcionaba el teléfono, el personal súper atento en todo momento, con servicio de niñera si lo requieren. El restaurante grill delicioso y ampliamente recomendable!

Yo hice una reserva y ni expedía ni el lugar me dieron lo que yo reserve

Thank you for your hospitality, but I need to point out that while most of the staff at Monte Cristo was satisfactory but there were some outliers that were pretty bad. I also need to point out that the refrigerator was leaking water that created a flood, and some amenities are pretty old and outdated. Room service was rude and non-existent at all to the point that if we order something from room service, we were afraid that they would spit on our food. I understand that sometimes there are issues I just think Monte Cristo is over value and it doesn't live up to the expectations. Just too much bad stuff going on for a week vacation. Sadly, I have to point out that Monte Cristo and Pueblo Bonito group has dwindle into a run of the mill Hotel. The food was terrible!!!!! some staff rude and incompetent and outdated installations don't add up to a returning guest.!!

Muy bonito el hotel, el servicio en bufete, meseros, bares, todo muy bien, atentos. La comida en buffet estaba rico en los restaurante a la carta no tanto. Lo que no me gustó, es que la tv no era smarttv.