Beautiful home and comfortable accommodations! That being said, one major reason that we chose this property was because of the resort amenities and they were not all available for use. Our boys used the basketball court every day, which was great, however, the pool was limited to one reservation per stay and the Tree house and fitness center were completely closed during our entire stay. That was extremely disappointing.
Also, during this time, rules regarding additional towels being used and additional paper products being used should probably be adjusted. I had to wash towels multiple times because we had to use the same towels for showers, hot tub and the pool (when we were allowed to use it). Thankful that the laundry soap was provided! We were also limited on the number of paper products we were supposed to use. Local stores had limited supplies and only large quanties that were very expensive. In my opinion, with the amount that we paid for the property rental, we should not have had to worry about an additional charge for toilet paper and paper towels beyond the products that were left out for use.
We understand that Covid is creating unusual
circumstances that we are all trying to navigate as safely as possible. A small refund for not having full access to resort amenities, as well as being a little more lenient regarding consumables and linens, might be worth considering until things get back to normal.
Overall, it was a lovely stay and these observations are just meant to be constructive.
Thanks for sharing your vacation rental with us! We would definitely return!