6/10 Aceptable
Ruth
20 oct. 2025
The front desk staff in the airport shuttle driver was great.
The valet guys stood and watched me struggle with my luggage and didn’t offer a word or hand of support.
When I went to open the nightstand drawer, the handle and wooden face of the drawer came off in my hand and fell to the floor narrowly missing my barefoot.
The toilet paper kept pulling right off the roll and falling to the floor as well.
When I reported these to the front desk, I was told that I may be charged for the damages. I was staying in a mobility room because I have moderate to severe rheumatoid arthritis and little to no strength than my hands so there’s no way I could’ve caused any of the damage. It did not feel good to be as much as accused of doing so. I didn’t need to report the damages, itjust felt like the right thing to do.
The bed was very comfortable though, and I appreciated the ride to the airport and help with my luggage by the shuttle driver.
Ruth
Se hospedó 2 noches en octubre de 2025