Sala de reuniones
Ver disponibilidad

Opiniones de Hotel San Agustin Plaza

3.5 out of 5
Hotel San Agustin Plaza
Calle Dos de Mayo y Hermanas Paez, Latacunga, Cotopaxi

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 7 de 12 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 2 de 12 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 12 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 12 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 12 opiniones" "

9.8/10

Limpieza

9.2/10

Servicio y personal

6.0/10

Servicios

9.0/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

María Rosa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel bien!! Ustedes pesimo
El hotel está bien, lo que me soprende es que ustedes nos cobraron 120 cada noche y cuesta 73 !!! No vuelvo a usar su página
Se hospedó 2 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic hotel
The staff at the hotel was very eager to please. I hesitated reviewing the hotel because the secret will be out- this is probably the best hotel I have stayed in since I have lived in Ecuador (2 years). Brand new, it's spotless. Breakfast was plentiful, as well as the parking. The incense as you enter from the garage is a nice touch.
Se hospedó 1 noche en marzo de 2018
Respuesta de ANGÉLICA, el 24 mar. 2018
A nombre del grupo de trabajo del Hotel San Agustín Plaza de la ciudad de Latacunga le damos las gracias, agradecemos recibir comentarios positivos, los cuales nos permiten comprometernos en mejorar día con día esperamos tenerlos nuevamente en nuestro establecimiento. Saludos

10/10 Excelente

Sixto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Janine, Indio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Such a great hotel with the most friendly and helpful staff!! The room was a decent size and the bed and pillows were extremely comfortable. The staff was incredibly responsive to our needs. We had a car on checking in and staff immediately opened up the secure garage to allow us to park. We felt completely safe leaving our car here. Also, the hair dryer attached to the bathroom wall was only working intermittently so I was given another one within 1 minute of reporting it. Finally, the breakfast was good with fresh made-to-order eggs. You should definitely stay here if your travels take you to Latacunga!!
Se hospedó 2 noches en junio de 2023
Respuesta de Getting better, el 25 jun. 2023
Good afternoon Dear Miss JanineOn behalf of the Hotel San Agustin Plaza, we want to thank you for your comment and we are pleased that you enjoyed your stay in our facilities and we hope to have your presence again on your next trip.

6/10 Aceptable

Rodney

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Good except a few things.
For some reason, the toilet was partially clogged and they would not send anyone to fix it. We had to use the toilet in the room of other members of our group. Also there was trouble with the reservation, but they made up for it after several phone calls
Se hospedó 1 noche en septiembre de 2022
Respuesta de Getting better, el 24 sept. 2022
Dear Rodney, we appreciate your suggestions to continue improving every day.Regarding your reservation, it was a group of more than 2 people, we assigned you 2 rooms for greater comfort and space for your rest.We reiterate that for a next visit all your suggestions will be resolved.

6/10 Aceptable

CARLOS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2021
Respuesta de MEJORANDO, el 27 nov. 2021
Estimado Carlos. Agradecemos su puntuación. Seguiremos mejorando frente a las sugerencias expuestas. Saludos Cordiales, Departamento de reservas HOTEL SAN AGUSTÍN PLAZA

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en enero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is very clean and has a modern upgrade, though the shower does not have good accessibility as the vanity is oversized for the bathroom and blocks access to the front half of the bathtub, minor unless you have mobility concerns. I suspect this is a business hotel as the room was setup to accomodate, I was the only guest on a weekend and had the whole place to myself.
Se hospedó 2 noches en enero de 2019
Respuesta de Oscar , el 15 ene. 2019
Thank you for your review, it´s an honor that you stayed with us. Your review is important for us, to better everyday. Regards.

8/10 Bueno

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Value
Terrific service, and the hotel is in a good location away from the congestion of the town. The Continental Breakfast greatly exceeded out expectations, which included fruit, yogurt, eggs, granola, etc. Safe parking inside their gate. I would definitely stay here again
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Schoon, nieuw en fijn hotel
Het hotel verraste ons in positieve zin. Het was nieuw en alles was schoon en modern. Service was goed. Op zondag was er een ontbijtbuffet en op maandag werd er een vers ontbijt voor ons bereid. Dit was heerlijk en beter dan het buffet.
Respuesta de ANGÉLICA, el 24 mar. 2018
It will always be a pleasure to serve you, thank you for your comments we will take you into account. regards

10/10 Excelente

Armando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
We travelled from Quito, Banos, Cuenca, Guayaquil and this was a very nice hotel to relax before heading south. The hotel looks brand new and it was great for relaxing. If I am ever back to Latacunga, this will be the place that I will use. I am planning to hike the Cotopaxi next year so I would make reservation in this hotel.
Se hospedó 1 noche en enero de 2018
Respuesta de Hotel San Agustin Plaza, el 23 ene. 2018
Good morning dear guests, we appreciate the comments made and we commit ourselves to improve day by day in order to continue offering an excellent service, we hope to have them again in the hotel facilities. Regards

10/10 Excelente

Doug, Chicago, IL USA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great new hotel in downtown Latacunda
Wonderful new hotel right next to the central square in the old part of Latacunda. Easy walk to restaurants. On Premise parking. Staff very helpful
Se hospedó 1 noche en septiembre de 2017
Respuesta de Thank you for your comment, el 23 sept. 2017
Dear guest for the Hotel San Agustin Plaza was a pleasure to serve you, thanks for your comments we hope to be able to count on your presence again.