- Le gustó: Servicios y condiciones del establecimiento
- No le gustó: Limpieza y servicio y personal
My rating for employees and cleanness is very low but that is only because of one employee. The lady working in the breakfast area. While I was sitting down eating I watched the worker. She was changing out the coffee. When she was back in the little prep room she spilled some coffee on the floor. Instead of getting a mop, I watched her, 3 times, put a towel on the floor, move it around with her foot, then picked the towel up with her hands. The problem is she had gloves on. She never changed gloves or washed her hands before she went back to messing with the breakfast!! I immediately went to the front desk and told them. They did go tell her to change gloves. But after that, I watched her leave the breakfast area and walk to the front desk and office area, never removing her gloves, again! No idea what she touched, etc. I was just always taught that when you leave your work area/kitchen, you remove your gloves. When returning, you wash your hands and put on fresh gloves. I never saw her wash her hands once. Even after handling the towels that she used to clean the floor. I don't know if anything else was said to her about this. But she obviously needs more training or something. Everything else about my stay was above excellent! All the other workers where very friendly. They were laughing with each other and smiling. The room appeared very clean. It was updated and cozy. I was in town for my grandfather's funeral. The front desk was very accommodating for my situation.