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Opiniones de Comfort Inn Lehi - Thanksgiving Point Area

2.5 out of 5
Comfort Inn Lehi - Thanksgiving Point Area
125 S 850 E, Lehi, UT

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 152 de 439 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 151 de 439 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 69 de 439 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 439 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 439 opiniones" "

8.0/10

Limpieza

7.8/10

Servicio y personal

7.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Dusley

Viaje en grupo, Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo súper bien y tranquilo gracias por sus buenos servicios
Se hospedó 2 noches en noviembre de 2023
Respuesta de Comfort Inn, Lehi, el 19 nov. 2023
Thank you for your time.

10/10 Excelente

Elvia Irene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Atencion d instalaciones de calidad
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Humberto, México

Viaje familiar
Le gustó: Limpieza
El comedor poco chico y debería de tener desayuno mas natural especial en el huevo
Se hospedó 1 noche en enero de 2020

4/10 Malo

Michael

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
There was someone in a room near ours that was either smoking in the room or just outside the room but the smell was so strong the entire hallway smelled like smoke. We could smell it in our room. We asked for a change of room and were told there was nothing they could do. Without the manager actually seeing them smoke in the room, they would do nothing. A different room on another floor would have been great but that suggestion was rejected saying there was nothing they could do. Ended up spending most of the evening and next day somewhere else due to the smell. Unfortunate.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Gabriela B.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien. Muchas gracias
Se hospedó 6 noches en mayo de 2024

10/10 Excelente

Roy G.

Le gustó: Condiciones de la propiedad
Se hospedó 8 noches en abril de 2024

6/10 Aceptable

leAnn

Le gustó: Condiciones de la propiedad
It was ok
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Curtis

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Desiree

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Dee

Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Ildiko

Mountains
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Corey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The property was clean and the staff was great the only thing that was tough for me was the bed was hard for me and the breakfast was OK at best but overall it was a very economical stay and had a great location near the interstate which was important to me.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Tara

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
The accommodations were adequate. This is no where near Thanksgiving Point but there were vagrants in the back parking lot throwing rocks at the ground & cars when I arrived and it felt very unsafe. I cancelled my second night and moved to a different hotel.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Mark

Viaje en pareja, Viaje familiar
Le gustó: Servicios
Good hotel
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

lorin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Dean, Riverton

Viaje en grupo, Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Conveniently located next to I-15 with lots of eating choices and shopping near by.
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

SHANNIECE

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds were really comfortable and the rooms were clean. The pool was cold but my kids enjoyed it. the hot tub was nice though. Breakfast was good, it had all the normal breakfast fixings, so that was nice as well. The staff was nice, but not the normal “friendly” attitude you except in hospitality, They just seemed shy! Overall it was a great experience for our 1 night stay!
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Jared, Waikoloa

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
Front desk person only said 3 words to me at check in. No info no welcome or anything! One room stinks like smoke
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Doug

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Place is over priced, hallways were dirty, our room had a broken bathroom door. The pool was cold and hot tub not working. There was a sign stating it was down. We didnt feel unsafe while staying there and the breakfast area was clean. The breakfast was probably the best part of the experience. Probably won't stay again.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Candace

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We arrived to the hotel to be greeted by the most unfriendly and unprofessional staff member I have encountered. A lady was checking in before me and when she was told the elevator was not working she asked for a different room as she had a child in a wheelchair. The worker sighed, rolled their eyes and acted very annoyed that they had to look into a different room. As I was checking in the worker acted like I was wasting their time and it was inconvenient for them to assist us. We were given a room on the third floor. Once we got into the room we found that the sheets on the bed were covered in hairs, there was trash left in the garbage cans and the bathroom light did not stay on unless you held it in the up position. I originally went down to talk to the worker about switching rooms, however once I got back to the desk the worker ignored me and would not look up from their book. Eventually they did, not without making sure I knew it was an inconvenience for them, so l asked for a refund for the weekend. The worker stated that they would put in a request for the refund however no additional contact has been made and we have not gotten our money back. We were at the hotel for a maximum of 30 minutes. I have attempted to call the hotel to speak to the manager directly multiple times but each time have been told that they have gone for the day. Stay away from this one!
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Alicia

Viaje en pareja
Le gustó: Limpieza y servicios
The room was clean, and we loved having the hot tub to ourselves. The elevator was broken, which isn't too big of a deal, but I feel the front desk could of disclosed to us while watching us load our luggage on a cart knowing it was broken and we needed to just carry our things. But its all good!
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Tana

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Kendall, Logan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was the most unprofessional staff I have ever experienced
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Randy

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Micah

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Jennifer

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Called the property direct to confirm indoor pool and hot tub was functioning. 10 minutes after check in front desk said they were closing it for maintenance for the night. Tried to request a refund and switch Hotels. Room was non refundable. MIs leading and rude at best. I did explain that we specifically picked the comfort in for the amenity of the spa. Also NO WHERE was it listed that no pets are allowed at this location. Have stayed at comfort inns in the past and never had an issue with our service animal. This time we had to take him to a boarding house again because the room was Non refundable. Very poor customer service or willingness to help.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Dan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The whole experience was terrible
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Lisa

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Arricka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Madison

No le gustó: Condiciones de la propiedad
I have never stayed at a hotel that has such thin walls. You could hear guests breathing in the next room.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Humberto

Se hospedó 1 noche en enero de 2024

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y servicio y personal
don't stay here
service was not friendly. Front desk was rude, not helpful and never welcoming. House keeping ignored the the do not disturb sign and very rude about making the guest feel welcomed. They pounded on the door before 8. staff top to bottom was rude. They didn't respond to a simple hello greeting :(
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Anthony

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 13 noches en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Connie

Viaje familiar
Le gustó: Servicios
Decent breakfast
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Basiyr

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Good place for the money. Free breakfast, and hot tub were good. Room comfortable for the night. Little noisy but just what we were looking for. Good stay. Employees very helpful.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Sheryl

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Cindy, Alpine

Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

George

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
I do like this hotel a lot. The front desk people is always nice and welcoming. The rooms are very spacious and clean. For the price is an excellent option.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jayci

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Carmen, Carey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

KEN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very nice stay.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mark

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room, friendly staff, easy access from the interstate. Thumbs up
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Bret

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was not consistent. Meat could be more done and eggs monitored for low levels
Se hospedó 7 noches en diciembre de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access and fast food nearby.

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super comfortable beds ,staff were super nice and helpful.
Se hospedó 3 noches en noviembre de 2023