The Queen's Hotel se encuentra en la zona centro y a orillas del agua, en Lerwick. Lerwick Town Hall y Fort Charlotte son lugares emblemáticos locales, y algunos de los puntos de interés del área incluyen Clickimin Leisure Centre y West Mainland Leisure Centre. Encontrarás muchas opciones para conocer la zona con actividades como avistamiento de ballenas. Visita nuestra guía de Lerwick
Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
Acceso a pisos superiores solo por escalera
Acceso para silla de ruedas (puede tener limitaciones)
Más
No se permite fumar
Amenidades en la habitación
Baño
Amenidades de baño gratuitas
Baño privado
Se ofrecen toallas
Secadora de cabello
Tina con regadera
Entretenimiento
TV con canales digitales
Alimentos y bebidas
Tetera eléctrica
Más
Escritorio
Habitaciones conectadas disponibles
Plancha y burro de planchar
Políticas
Check-in
Inicio de check-in: 14:00. Fin de check-in 23:00
Edad mínima para hacer el check-in: 18 años
Check-out
Check-out antes de las 11:00
Instrucciones especiales de check-in
El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
No es posible hacer el check-in fuera del horario indicado en esta propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
Formas de acceso
Personal de recepción
Mascotas
No se aceptan mascotas, solo animales de servicio (sin cargos)
Niños y camas adicionales
Los niños son bienvenidos.
No hay camas extra disponibles.
No hay cunas disponibles.
Formas de pago
Información importante
Información importante
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de débito o crédito y tarjetas de débito. No se acepta efectivo
Avisos importantes
Esta propiedad no tiene elevador
Hay habitaciones comunicadas o juntas, sujetas a disponibilidad. Es posible solicitarlas directamente a la propiedad, utilizando los datos de contacto que aparecen en la confirmación de la reservación
Preguntas frecuentes
¿The Queen's Hotel acepta mascotas?
No, la propiedad solo acepta animales de servicio.
¿Cuánto cuesta hospedarse en The Queen's Hotel?
Al 21 jul. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en The Queen's Hotel el 3 ago. 2026 serán a partir de $4,191 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Cuánto cuesta el estacionamiento en The Queen's Hotel?
Hay estacionamiento gratuito en los alrededores.
¿A qué hora es el check-in en The Queen's Hotel?
Inicio de check-in: 14:00. Fin de check-in: 23:00. No es posible hacer el check-in después de la hora establecida.
¿A qué hora es el check-out en The Queen's Hotel?
El check-out es a las 11:00.
¿Dónde se encuentra The Queen's Hotel?
Este hotel de playa se encuentra en el centro de Lerwick, a unos pasos de Bain's Beach y Shetland Museum. Fort Charlotte y Lerwick Town Hall también se encuentran a 10 minutos.
Opiniones
Opiniones de The Queen's Hotel
6.0
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
7.0
Limpieza
8.2
Ubicación
7.0
Servicio y personal
5.2
Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 9 de 80 opiniones
10 - Excelente
9
Puntuación de 8, es decir, Bueno. Basada en 29 de 80 opiniones
8 - Bueno
29
Puntuación de 6, es decir, Aceptable. Basada en 12 de 80 opiniones
6 - Aceptable
12
Puntuación de 4, es decir, Malo. Basada en 11 de 80 opiniones
4 - Malo
11
Puntuación de 2, es decir, Terrible. Basada en 19 de 80 opiniones
2 - Terrible
19
Opiniones
Opinión verificada
8/10 Buena
Nicholas
1 jun. 2026
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice old well established hotel.I had a top floor room which looked out over the bay with a view of a Viking Wooden Rowing Boat.Room was very spacious and comfortable.
Nicholas
Se hospedó 3 noches en mayo de 2026
Opinión verificada
4/10 Mala
Susan
9 jun. 2026
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very dated hotel, room not cleaned properly everyday and the breakfast we were told would be provided was not. Excellent position in the town and great view of Bains Beach. Overpriced for what we got.
Susan
Se hospedó 7 noches en junio de 2026
Opinión verificada
2/10 Terrible
Craig
12 jun. 2026
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel smelt very bad and is in poor condition, the tap in the room wasn't fixed to the sink so rattled around, twisted when you turned on and off The window net had black mould spots. Towels come with free stains and are frayed after too many years in service. In all it may have been a great place 30 years ago but not so much now. Be aware there is no lift that we are aware of.
Craig
Se hospedó 3 noches en junio de 2026
Opinión verificada
2/10 Terrible
Louisa
21 may. 2026
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
This hotel was very poor. Decor was appalling with aged dirty wallpaper coming off the walls. The TV did not work at all with stations not tuned in. We (3 adults one room) stayed there for 3 nights and at no point were we given fresh clean cups for our tea, freshened bedding/towels or bins changed. No WiFi given. No bar or restaurant facilities. Carpets worn and windows dirty. It was very disappointing and a shame. Definitely not value for money!
Louisa
Se hospedó 3 noches en mayo de 2026
Opinión verificada
8/10 Buena
Callum
27 mar. 2026
Le gustó: Limpieza
Staff were incredibly friendly and helpful and my room had a stunning sea view which was a joy every morning!
The bar and restaurant were closed during my stay and signs helpfully signposted to local cafes, bars and restaurants close by which were good recommendations.
The hotel is older and some work was getting done. The rooms are dated though the bed was incredibly comfy and all the amenities worked. Sockets near the bed and a newer heating system/electric radiators would improve the overall comfort.
Staff were flexible with my departure times letting me leave my luggage until I was leaving Lerwick rather than having to carry it around all day which was incredibly helpful
Callum
Se hospedó 11 noches en marzo de 2026
Opinión verificada
8/10 Buena
Maria Gabriella
3 ago. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic views from our room!
Maria Gabriella
Se hospedó 2 noches en agosto de 2024
Opinión verificada
6/10 Aceptable
Frances
17 jun. 2025
Le gustó: Limpieza
No le gustó: Servicios
Beds and bathroom were clean. Hairdryer broken no remote for TV and I staff to be found.but it was good and central
Frances
Se hospedó 2 noches en junio de 2025
Opinión verificada
8/10 Buena
Chris
29 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.
Chris
Se hospedó 3 noches en agosto de 2023
Opinión verificada
10/10 Excelente
Emma Sara
3 sep. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Jayden, Megan and Shawn were friendly and helpful and kind. The hotel is very very old but beautiful and the beds clean and comfortable. The hotel is right in the water so you fall asleep to water lapping at the walls. The hotel is also super convenient as it is right next to the main shopping street. Highly recommend
Emma Sara
Se hospedó 5 noches en agosto de 2024
Opinión verificada
8/10 Buena
Devon
11 ene. 2023
Le gustó: Limpieza y servicio y personal
The Queens, is a timewarp but in a good way! The space is clean, comfortable warm and inviting! Absolutely fantastic service, if I return to Lerwick I will definitely staying at Queens!
Devon
Opinión verificada
8/10 Buena
Glenn
14 dic. 2024
Le gustó: Limpieza, servicio y personal, servicios
The hotel was clean, warm but dated.
The staff were lovely and very helpful.
The fact that there was no restaurant meant no meal or breakfast but the staff advised me of lovely alternatives.
I believe the hotel has just changed hands so probably just getting things organised and i hope it works for them.
Glenn
Se hospedó 1 noche en diciembre de 2024
Opinión verificada
2/10 Terrible
Harry
25 oct. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place is shuttered but they are still taking prepaid reservations. I booked it online. Locals here say it’s being closed was a blessing in disguise since the place is essentially “a dump.”
Harry
Se hospedó 1 noche en octubre de 2024
Opinión verificada
8/10 Buena
noriko
20 jul. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Bra läge - slitet hotell
Hotellet var väldigt slitet och rummen är små. Bekväma sängar men duschen hade knappt något tryck. Ingen personal i receptionen när vi skulle checka in så det tog lång tid innan vi lyckades få hjälp med det. Ingen info om parkering. Ingen att fråga. Städningen var bra. Restaurangen var stängd. Läget är dock fantastiskt och personalen ( när vi väl fick tag på någon) vänlig.
Catarina
Se hospedó 4 noches en julio de 2025
Opinión verificada
8/10 Buena
Kathryn
16 jul. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
We needed to wait for a staff member to register us. We were given 2 adjoining rooms when we requested a triple accommodation. The hotel is right on the coast. No lift, restaurant, or bar were available.
Kathryn
Se hospedó 1 noche en julio de 2024
Opinión verificada
6/10 Aceptable
Björn
14 sep. 2023
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Äldre charmigt hotell med bra läge!
Charmigt hotell med perfekt läge! Gammalt och under reparation! Vi hade 63 trappsteg upp till ett väldigt charmigt rum med havsutsikt! Ingen hiss!
Daglig städning i princip obefintlig!
Björn
Se hospedó 4 noches en septiembre de 2023
Opinión verificada
10/10 Excelente
Joanne
29 ago. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ignore the negative reviews!
We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning.
The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else.
The shower was great with loads of instant hot water and the bathroom and linen were beautifully clean. The staff were really helpful. The night porter rummaged around and found me a bottle opener and there was cutlery in the room for our delicious fish and chips from the Fort café, given that the hotel’s restaurant is being refurbished.
We would definitely recommend the Queen’s and wish the new owners success in their quest to restore it to its former glory.
Joanne
Se hospedó 2 noches en agosto de 2025
Opinión verificada
4/10 Mala
Bob
10 ago. 2023
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Main lights didn ’t work no soap shampoo or body wash supplied no breakfast
Bob
Se hospedó 1 noche en agosto de 2023
Opinión verificada
2/10 Terrible
Ian
23 ago. 2024
No le gustó: Limpieza y condiciones de la propiedad
Such a shame that a hotel in great
Location is getting bad reviews however although outside renovation being don inside very dates. Has so much potential. Room had rusted towel rail and toilet roll holder no shower wash in shower. Also no bar area or lounge or dining facilities yet still being advertised on Expedia as a hotel. I wouldn't even rate it as b and b as no food available . I do hope the owners manage to get upgrade done as going back 12 years our stay was excellent
Ian
Se hospedó 1 noche en agosto de 2024
Opinión verificada
4/10 Mala
David
14 ago. 2023
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
It's an old hotel that could be very nice and probably was at one time. Carpeting and wallpaper very worn. Bathroom was large and clean which was nice but faucet handles fell off when used, toilet paper roll kept falling off, etc.
TV didn't work and we were told someone would come check it out which never happened. Restaurant was closed so had to walk into the town every morning for breakfast and coffee.
Supposedly new owners who plan on fixing it up - would be interested if that happens.
David
Se hospedó 4 noches en agosto de 2023
Opinión verificada
4/10 Mala
David
17 may. 2018
Le gustó: Limpieza
No le gustó: Servicio y personal
Avoid
Doors constantly slamming because the door closers and lock keeps are poorly fitted.
Breakfast waiter is totally clueless; no orange juice, coffee, sugar, milk, cup, saucer, tea spoon.........
The female receptionist is officious and totally unpleasant! The two best members of staff are the two young ladies from mainland Europe, well done.
David
Se hospedó 1 noche en mayo de 2018
Opinión verificada
2/10 Terrible
Mark
14 ago. 2025
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't bother
I booked two rooms for two nights at the Queen’s Hotel in Shetland, paying a premium rate and expecting a comfortable stay. Unfortunately, my experience fell short in several key areas.
On arrival, there were no staff on duty, and we waited around 20 minutes before being checked in. The overnight desk staff were also unhelpful when i needed help.
The most serious issue was that all my belongings — including clothes, toiletries, and medication — were removed from my room without explanation. When I reported this, the night porter could not locate them and called someone who promised to ring back, but never did. As I had an early flight the next morning, I was forced to travel for 14 hours without being able to wash properly. It took two weeks before some of my belongings were returned, and there was no proactive follow-up from the hotel.
The building itself is in poor condition, with peeling wallpaper, cracks in the walls, and signs of general disrepair. During my stay, the restaurant was closed for major renovations — something I was not informed about when booking.
Overall, the lack of communication, the handling of my personal belongings, and the condition of the hotel did not reflect the premium price paid. I hope management addresses these issues for future guests.
Mark
Se hospedó 2 noches en julio de 2025
Opinión verificada
6/10 Aceptable
Wendy
16 jul. 2026
Le gustó: Servicio y personal
Staff was friendly- but no breakfast and needs a little renovation - perfect location.
Wendy
Se hospedó 2 noches en julio de 2026
Opinión verificada
6/10 Aceptable
Elma
24 jun. 2026
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Location is wonderful, a few easy steps to Commercial Street, harbor, etc. The property is old and very much in need of refurbishment. There is evidence that the management is working to that end. Restaurant was closed, which is challenging if staying on the weekend because there are literally only a handful of places to eat on a Sunday and reservations are hard to come by. I stayed 2 nights and there was no housekeeping available unless requested. The front desk is not manned 24/7 but mobile numbers are left at the desk so that someone can be reached if needed. My hope is that management will be able to refurbish the hotel and make a go of it, because it is unique and in spite of the downsides, I enjoyed staying in a room that overlooked the water.
Elma
Se hospedó 1 noche en junio de 2026
Opinión verificada
8/10 Buena
Angela
16 jun. 2026
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My first room was a bit of a disappointment, but when I was moved to a ground floor room for my last two nights, it was a real “wow!” moment when I saw the view.
The restaurant was closed, so no breakfast was on offer. It would have been useful to know this up front.
The staff were very kind and helpful.