Hoteles cerca de Les Quais en Burdeos

“Location of the hotel is great, room was good, staff were very nice, but 2 reasons they dont deserve a 5 rating First, some scammers got the data of my reservation and tried to trick me into clicking on a link, or i will lose my reservation, how the info was obtained? Been a customer of hotels.com for a long time and this was the first time this happened. Sent an email to the hotel and they acknowledge some of their customers reported a similar situation, got a template email response from them...

“xx”

“Sylvie et Sebastien and Carla were excellent hosts. We felt so welcomed. Sylvie and Carla met us the first day with coffee and tea. They sat down with us and made sure we knew how the tram worked and everything Bordeaux had to offer. They went out of their way to make sure we were comfortable. The room was clean and quite large. The bedding exceptional and bathroom very nice.”

“The room was beautiful. The staff was very friendly, and the personal service at breakfast was wonderful. The hotel is quiet and is located near tram lines, which was very useful. It was a great place from which to navigate the city, especially the historic district. One difference is that there is no front desk staff to assist if you have questions, so you have to be a little more independent in arranging things such as taxis. However, a helpful online guide is provided.”

“En la publicidad comenta que tiene estacionamiento, pero la realidad es que no tiene, el personal no sabe cómo pagar el estacionamiento en la calle. ”

“Super clean, breakfast was incredible”

“Personal muy amable y habitaciones limpias y muy cómodas”

“Excelente”

“Todo de acuerdo a las fotografías y descripción. El personal muy atento y con toda la disposición para responder preguntas que al ser extranjero pueden ser repetitivas, la chica de recepción se involucra y es muy servicial. Muchas Gracias por la atención y detalles en nuestra estancia.”

“Habitaciones pequeñas, pero un hotel muy bonito”

“.”

“Enjoyable stay; minimal contact with staff but they were helpful with check in instructions. The location was good with a cafe selection and transit outside.”

“El hotel es muy bonito. Algo alejado del centro, a unos 10 minutos de la parada del tranvía más cercana. Está en un sitio muy tranquilo y sin ruido. La piscina es pequeña y está en el medio del patio, para ir a la cafetería o a las habitaciones hay que pasar por el medio, con las maletas por ejemplo, lo que la hace poco apetecible. Las habitaciones son grandes pero muy oscuras. Nosotros estuvimos en una habitación con terraza con jacuzzi, y lo que pensábamos iba a ser un momento de relax...

“En nuestra estancia de 3 noches no vimos a nadie. No hay recepción ni ninguna persona nunca. No te hacen la habitación. No creo q tenga categoría de hotel. Y está un poco lejos del centro. Nos decidimos por este hotel xq tenia una valoración de 10, pero en nuestra opinión no es de 10.”