Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 173 de 427 opiniones" "
10 - Excelente
173
Puntuación de 8, es decir, Bueno. Basada en 155 de 427 opiniones" "
8 - Bueno
155
Puntuación de 6, es decir, Aceptable. Basada en 56 de 427 opiniones" "
6 - Aceptable
56
Puntuación de 4, es decir, Malo. Basada en 21 de 427 opiniones" "
4 - Malo
21
Puntuación de 2, es decir, Terrible. Basada en 22 de 427 opiniones" "
2 - Terrible
22
8.8/10
Limpieza
8.8/10
Servicio y personal
8.2/10
Servicios
8.2/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Juan
28 nov. 2023
Le gustó: Limpieza y servicios
Very good excelente.
Juan
Se hospedó 1 noche en noviembre de 2023
4/10 Malo
hugo
Viaje de negocios
23 sept. 2023
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Hotel en obra
El hotel lo están remodelando y está sucio y mucho ruido todo el día
hugo
Se hospedó 2 noches en septiembre de 2023
Respuesta de GM, el 24 sept. 2023
Hello, Thank you for providing feedback about your recent stay. We apologize that you experienced us during our short renovation but hope that you will come back to visit when our hotel is back to 100% potential. You are always welcome back if you find yourself in Lexington again! Thanks, Kiersten
8/10 Bueno
Máximo, Lima-Perú
25 sept. 2014
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena atención y comodidad.
Muy buena, buen complemento que me permitió cumplir con mis objetivos del viaje.
Máximo
6/10 Aceptable
Víctor Muerza
6 may. 2014
Le gustó: Comodidad de las habitaciones
Víctor Muerza
6/10 Aceptable
Jeffrey, Mason
Viaje en pareja
31 mar. 2024
Le gustó: Limpieza y servicios
No cups or glasses. No lids for coffee by front desk. Only one set of towels, had to ask for 2nd set. They offer free LYFT from airport but night clerk wasnt authorized to request it. Much of holltel is nice but could use newer touches.
Jeffrey
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 6 abr. 2024
Hi Jeffrey, Thank you for taking time to share your feedback. We are sorry to hear that you experienced issues during your stay. I would be happy to chat more about this if you give the hotel a call. We hope to see you again one day to redeem ourselves with a much better stay. Take care, Kiersten
2/10 Terrible
Amy
25 mar. 2024
Amy
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 6 abr. 2024
Hello, Thank you for rating your stay with us. We would love to hear more about why you gave us this rating. Feel free to call the hotel directly to discuss if you wish. Take care, Kiersten
8/10 Bueno
Glenn R
Viaje con mascota, Viaje familiar
1 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
in town for pleasure, ate at three different restaurants across the street, found the location quite convenient for driving tours and getting out into the countryside
Glenn R
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 6 abr. 2024
Hello, Thank you for taking time to share feedback about your experience. We are happy to see that you found our location very convenient and love that you were able to experience the best of Lexington! We hope to again see you one day. Take care, Kiersten
8/10 Bueno
Sarah
1 mar. 2024
Le gustó: Limpieza y servicio y personal
They have the most awful pillows of any hotel I've ever been to! That's seriously my only complaint, but my goodness the pillows were so flat.
Sarah
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 6 abr. 2024
Hello, Thank you for your feedback about your stay with us. We are sorry to hear that you did not enjoy the pillows, but we are happy to share that we have replaced all guest room pillows since you stayed! We welcome you back for a better night's rest with our new pillows. Until next time, Kiersten
10/10 Excelente
Debbie
16 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Debbie
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 18 feb. 2024
Hello Debbie, We are delighted to hear that you enjoyed your stay with us! Our team works hard to create exceptional guest experiences. You are always welcome back if you find yourself in Lexington again. Take care, Kiersten
8/10 Bueno
Jonathan
Viaje de negocios
24 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Jonathan
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 24 ene. 2024
Hello, Thank you for your feedback! We are so happy to hear that you enjoyed your stay. You are always welcome back when you find yourself in Lexington! Thanks, Kiersten
10/10 Excelente
Lori
18 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Coffee in the morning wasn't very hot but everything else was great. Thank you.
Lori
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 24 ene. 2024
Hello, Thank you so much for taking time to share your feedback. We are sorry to hear that the coffee wasn't very hot and will be sure to correct this issue. Otherwise, we are happy that you mostly enjoyed your stay! Thank you, Kiersten
8/10 Bueno
Stephen
18 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, very friendly staff, convenient parking, quiet.
Stephen
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 24 ene. 2024
Hello, Thank you for your feedback about your stay in December. We are happy to hear that you enjoyed your time with us. See you next time, Kiersten
8/10 Bueno
Zachary
11 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Zachary
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
David
Viaje de negocios
11 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
David
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Tracie
Viaje familiar
10 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property offers late check out for no additional fee. The desk clerk was super nice and helpful. The room was clean and comfortable. Will definitely stay here again if needed.
Tracie
Se hospedó 1 noche en diciembre de 2023
6/10 Aceptable
John
30 nov. 2023
Le gustó: Limpieza y servicio y personal
John
Se hospedó 3 noches en noviembre de 2023
8/10 Bueno
Carol
Viaje familiar
29 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There seemed to be a shortage of supplies day 1-5. Toilet paper, cups, pool towels, garbage bags. Housekeeping great though and responsive to needs as much as the could be. Desk staff nice. Like 24 hr coffee, tea, hot water
Carol
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Robert
Viaje de negocios
26 nov. 2023
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Location in Lexington.
Robert
Se hospedó 2 noches en noviembre de 2023
2/10 Terrible
Jennifer
Viaje de negocios
19 nov. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Crazy uncomfortable stay
It was one of the worst hotel stay that we have had. The first room they put us in the door was missing on the entertainment center cabinet. There was four slices of pizza on the side of the cabinet behind the trashcan that must’ve gotten missed. The bed was made sloppy as if someone had laid in it. We initially thought, someone was staying in the room. Front desk wasn’t sure what happened. Went to put us in another room but had to get luggage out of old room. I had forgotten the room number. I had forgotten room number and so did the attendant. She then proceeded to knock on multiple doors to find my room . It was very bizarre and we would definitely not stay again.
Jennifer
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 21 nov. 2023
Hello, Thank you so much for taking time to share feedback about your recent stay. I agree that your experience was bizarre and far from the normal experience that we strive to provide to our guests. This information has not been taken lightly and will be looked into with great detail. In the meantime, I would be happy to chat further if you would like; Feel free to reach out to me directly at the hotel. Thank you again and take care.-Kiersten
8/10 Bueno
Dan
Viaje familiar
15 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Clean place
Dan
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 22 nov. 2023
Hello, We are happy to see that you enjoyed your stay and welcome you back anytime you would like! Take care, Kiersten
2/10 Terrible
Cliente verificado
Viaje familiar
29 oct. 2023
No le gustó: Limpieza y condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en octubre de 2023
8/10 Bueno
Harold
12 oct. 2023
Nice location. Lobby is a little small. Room temperature was hard to regulate. If you arrive late parking may be a challenge.
Harold
Se hospedó 1 noche en octubre de 2023
2/10 Terrible
Chass
30 sept. 2023
No le gustó: Comodidad de las habitaciones
Chass
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 1 oct. 2023
Hello, Thank you for sharing your feedback. We apologize that you had to experience our renovation as we know it is never convenient for anyone. Although necessary, we are excited to finish up as well so that we can get back to 100% service. We invite you back once it is complete so that we can make up for this experience. Sincerely, Kiersten
6/10 Aceptable
Adam
25 sept. 2023
Le gustó: Servicio y personal
Adam
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 30 sept. 2023
Hello, Thank you for rating your recent stay with us. We value all feedback from our guests. We apologize if the current renovation compromised your experience with us, but it will be finished up the first week of October. We invite you back once it is complete to experience our beautiful hotel at 100%. Sincerely, Kiersten
10/10 Excelente
Carol
15 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Carol
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 24 sept. 2023
Hello, Thank you for the wonderful rating! We value every opportunity that we have to make our guests stay exceptional. You are always welcome back if you are in Lexington again!Thanks, Kiersten
8/10 Bueno
William
11 sept. 2023
William
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 1 oct. 2023
Hello, Thank you for taking time to rate your stay with us. We value all guest feedback and will be happy to report this to our team. You are always welcome back when you find yourself in Lexington. Sincerely, Kiersten
8/10 Bueno
Jonathan C
4 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jonathan C
Se hospedó 3 noches en septiembre de 2023
Respuesta de GM, el 24 sept. 2023
Hello, Thank you for taking your time to rate your stay! We are glad to see that you enjoyed your time with us. We hope to see you again one day in the future!Thanks, Kiersten
10/10 Excelente
yi
Viaje de negocios
2 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is near the airport but still quite.
yi
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 24 sept. 2023
Hello, Thank you for the wonderful rating! It was a pleasure to take care of your lodging needs. We hope you visit us again soon! Thanks, Kiersten
10/10 Excelente
Cathy
Viaje en grupo
31 jul. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and great location.
Cathy
Se hospedó 4 noches en julio de 2023
Respuesta de GM, el 24 sept. 2023
Hello, Thank you so much for taking your time to share your feedback. We are so glad to hear that your stay was exceptional. We strive to provide 100% to every guest. You are always welcome back if you find yourself in Lexington again! Thanks, Kiersten
10/10 Excelente
Cathy
Viaje en grupo
31 jul. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Totally updated. Loved the friendly staff.
Cathy
Se hospedó 4 noches en julio de 2023
Respuesta de GM, el 24 sept. 2023
Hello, Thank you for the amazing feedback about your time here with us! We are always happy to see that our guests enjoy their stay. We hope to one day see you again! Thanks, Kiersten
10/10 Excelente
nicholas
13 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to stay
nicholas
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 14 jul. 2023
Hello, We are delighted to see that you enjoyed you time here at the Hampton Inn Lexington South! You are always welcome back of you ever find yourself in Lexington again.Thank you, Kiersten
8/10 Bueno
Samantha
2 jul. 2023
Samantha
Se hospedó 2 noches en junio de 2023
Respuesta de Kiersten , el 6 jul. 2023
Hello, Thank you for taking your time to provide feedback about your recent stay with us! We are happy to see that you enjoyed your time here. You are always welcome back when you find yourself in Lexington.
8/10 Bueno
Blair
Viaje de negocios, Viaje familiar
2 jul. 2023
Le gustó: Servicio y personal
The hotel could use some updating. Overall and okay place to stay for one night.
Blair
Se hospedó 1 noche en julio de 2023
Respuesta de Kiersten, el 6 jul. 2023
Hello, Thank you for your feedback about your stay with us. We love the opportunity to hear what our guests think about the experiences that we are providing. I have noted this feedback about needing an update and will share this with the appropriate team. We hope to see you again when you are in Lexington next!
10/10 Excelente
Tommy
20 jun. 2023
Tommy
Se hospedó 2 noches en junio de 2023
Respuesta de GM, el 23 jun. 2023
Hello, Thank you for taking time out of your day to provide feedback about your recent stay with us! We value our guests responses and are delighted to see that you enjoyed your time here with us. You are always welcome back to our hotel when you find yourself in Lexington. Sincerely, Kiersten
10/10 Excelente
Christine
20 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was a one man show but he was great!
Christine
Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 23 jun. 2023
Hello, Thank you for your feedback! We are glad to see that you had an exceptional experience at our hotel and welcome you back at any time. Sincerely, Kiersten
10/10 Excelente
Donald
19 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
y
Donald
Se hospedó 2 noches en junio de 2023
Respuesta de GM, el 23 jun. 2023
Hello, Thank you for the time that you took to provide us with feedback about your stay. We are happy that you enjoyed your time here with us and would love to have you back anytime you find yourself in Lexington. Sincerely, Kiersten
10/10 Excelente
Terry
Viaje familiar
7 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean
Terry
Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 17 jun. 2023
Hello, Thank you so much for taking your time to give feedback about your recent stay. We are delighted to hear that you enjoyed your time here with us and invite you back when you are in Lexington next! Thank you, Kiersten
8/10 Bueno
Jason
5 jun. 2023
Jason
Se hospedó 3 noches en junio de 2023
Respuesta de GM, el 17 jun. 2023
Hello, We appreciate the time that you took to provide us with your feedback. It is wonderful to see that you enjoyed your stay! Thank you, Kiersten
6/10 Aceptable
Elizabeth
5 jun. 2023
Elizabeth
Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 17 jun. 2023
Hello, Thank you so much for your feedback. We are disappointed to see that we did not fulfil our goals to provide a great stay for you. Feel free to reach out further to chat about it if you wish. Thank you, Kiersten
2/10 Terrible
Phillip
4 jun. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Phillip
Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 17 jun. 2023
Hello, Thank you for taking your time to provide feedback to us. We apologize that your stay did not go as planned. We would love an opportunity to make it up to you. Please feel free to reach out further if you wish to chat more. Thank you, Kiersten
10/10 Excelente
Bruce
30 may. 2023
Bruce
Se hospedó 4 noches en mayo de 2023
Respuesta de GM, el 23 jun. 2023
Hello, We are delighted to see that you enjoyed your stay with us! Thank you for sharing your feedback. We welcome you back anytime you find yourself in Lexington again. Sincerely, Kiersten
6/10 Aceptable
Gala
26 may. 2023
Gala
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 17 jun. 2023
Hello, Thank you for your feedback. We apologize that your stay was not a 10 out of 10. We did not live up to our goal if this was the case. Please feel free to reach out further if you would like to talk more about it. Thank you, Kiersten
2/10 Terrible
Brandon
22 may. 2023
I booked a room with Hampton through Expedia a week in advance. Upon arriving at the hotel I was informed that they had over-booked and did not have a room for me
No alternative or refund was offered and I was forced to pay for a room at another establishment.
Brandon
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 17 jun. 2023
Hello, We thank you for the time that you took to provide feedback to us. We are saddened to hear that your stay was less than satisfactory. This is not our goal and we strive for exceptional experiences for our guests. If you ever find yourself back in Lexington we would love the opportunity to make this right. Thank you, Kiersten
8/10 Bueno
lindy
14 may. 2023
lindy
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 17 jun. 2023
Hello, We appreciate the feedback about your recent stay. We are so glad to hear that you enjoyed your stay with us! We hope to see you back when you come through Lexington next. Thank you, Kiersten Fogleman
6/10 Aceptable
Mark
Viaje familiar
2 may. 2023
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Everyone was very nice and helpful. The room was clean. The bed was way too soft and the floor was slanted. As you walked to the bathroom it dropped a good two inches on a slant. Probably won't stay there again.
Mark
Se hospedó 2 noches en abril de 2023
Respuesta de Manager, el 2 may. 2023
Hello, Thank you so much for providing feedback about your recent stay! We will absolutely be looking into the issue that you experienced. We apologize that it impacted your stay negatively but hope that when you come to Lexington next, we can make it up to you. In the meantime, never hesitate to reach out to chat with us. Sincerely, Kiersten GM
6/10 Aceptable
Haele
Viaje en pareja
1 may. 2023
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Our room was really dusty, the mirrows in the bathroom had toothpaste all over them, and there were toenails on the counter. Also the floors werent very clean. I went to go take a shower and the tub wouldnt drain. I will say that staff was nice about it and put us in a new room. The shower worked fine but everything else was the same. I do appreciate staff for putting us in a new room. So thank you for that.
Haele
Se hospedó 2 noches en abril de 2023
Respuesta de Manager, el 2 may. 2023
Hello, Thank you for taking your time to provide us feedback about your recent stay. I apologize that you experienced this at our property. This is certainly not the guest experience that we strive for. I am happy to hear that our staff was able to correct the situation by moving you to a clean room. You are always welcome at our hotel anytime you may find yourself in Lexington. Sincerely, Kiersten GM
8/10 Bueno
Cliente verificado
Viaje familiar
24 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Nice room, uncomfortable bed
Nice room, friendly staff, the bed was too firm for our tastes, but overall a good experience.
Cliente verificado
Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 29 abr. 2023
Hello, Thank you for taking your time to provide feedback about your recent stay! We are delighted to hear that your stay was exceptional and welcome you back the next time you are in Lexington!Sincerely, Kiersten GM
10/10 Excelente
Brittany
9 abr. 2023
Brittany
Se hospedó 5 noches en abril de 2023
Respuesta de Manager, el 29 abr. 2023
Hello, Thank you for providing your feedback! We welcome you back if you ever find yourself in Lexington again. Sincerely, Kiersten GM
4/10 Malo
Charles
26 mar. 2023
Charles
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager, el 29 abr. 2023
Hello, Thank you for providing your feedback. We would love to chat further about how we can better our guest experience. Please feel free to reach out to us at the hotel anytime. Sincerely, Kiersten GM
10/10 Excelente
Scott
13 mar. 2023
Scott
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager, el 29 abr. 2023
Hello,Thank you for providing your feedback! We are happy to see that you enjoyed your stay. You are always welcome back if you happen to find yourself in Lexington again. Sincerely, Kiersten GM