Recepción

Opiniones de Sofitel Lianyungang Suning

5 out of 5
Sofitel Lianyungang Suning
No 7 Mid Hailian Rd, Haizhou District, Lianyungang, Lianyungang, Jiangsu

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 24 de 39 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 10 de 39 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 39 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 39 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 39 opiniones" "

9.4/10

Limpieza

8.8/10

Servicio y personal

10/10

Servicios

9.0/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Yong joon

Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

Weihong

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Yong joon

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

masaya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was fine!
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

YACHIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

David

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
非常舒适的体验
首先大堂明亮整洁 房间宽敞床品高级 而且洗漱用品都很好 服务贴心 早餐丰富 质量一流 总体感觉非常好
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Jim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
非常舒適!床邊有電源總開關,不用到處關燈。
Se hospedó 5 noches en noviembre de 2020
Respuesta de Austin, el 8 dic. 2020
尊敬的客人, 非常感謝您選擇入住連雲港蘇寧索菲特酒店並對此次入住體驗進行反饋!我會將您的點評告知酒店的團隊,以此鼓勵他們繼續前行,以獲得更多像您這樣的客人反饋。 再次感謝您的點評,並期待不久的將來再次回到連雲港,回到我們酒店。 祝您一切順利,安康! 酒店賓客關係團隊

8/10 Bueno

Di

Se hospedó 2 noches en julio de 2020
Respuesta de Austin Hu, el 7 sept. 2020
您好 可否告知我们您具体的入住体验,以便我们进行改进。

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Staff and facility is very nice. Restaurant, fitness gym is also very nice. Only one thing, WIFI is too slow to work.
Se hospedó 4 noches en diciembre de 2019
Respuesta de Guest Experience Manager, el 18 dic. 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, hotel will recheck all guest rooms Wi-Fi signal facility to ensure guests has a great Wi-Fi experience in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Austin Hu

10/10 Excelente

wesley

Se hospedó 2 noches en noviembre de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
良。
夜遅くのチェックインのため周辺施設での食事に若干苦労した。 ホテルのサービスや設備等は快適で良かったです。
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
ロビーに椅子が欲しい
去年に続き2泊しました。ホテルは新しくきれいで、部屋は清潔感もありまずまずです。シャワーは水圧が弱く、トイレは洗浄つきではありません。朝食は種類も多く飽きませんでした。立地は市内中心部なので、仕事に観光にべんりだとおもいます。ただ、ロビー待ち合わせのスペースがなく苦労します。
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
非常に満足できるホテル
Se hospedó 1 noche en abril de 2019
Respuesta de Austin Hu , el 13 jun. 2019
たいへん感谢して连云港の苏宁のソフィットホテルに入居して、あなたの评価を见て私达はとてもうれしいです、しかしあなたは私达に5点しかない点数をあげて、私达がまだあれらのサービスがあなたの期待に达することができないかどうか、お手数ですが私达に教えて、私达は次回の入居のためにもっと良い経験を与える。再度のご指摘に感謝し、再度のご入居をお待ちしております。

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel and friendly staff.
Se hospedó 1 noche en octubre de 2018
Respuesta de Austin Hu - GEM, el 19 feb. 2019
Dear Stephen, We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Austin Hu Guest Experience Manager Sofitel Lianyungang Suning

4/10 Malo

Julian, Singapore

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Executive Rooms poor value
Check made me wait 30 minutes, refusing to grant access to the Executive lounge. Finally reception agreed they had made a mistake and that the executive room booked and paid for included lounge access: by which time the lounge had closed. Lounge hours are from 5-8pm - outside those times not even a tea or coffee is provided. Just to make sure they switch the coffee machine off... On check out I was billed again for the room despite having paid in advance in full through Expedia. Wifi connection frequently drops. On plus side when the coffee machine had a mishap and sprayed coffee all over me, they did pay to launder the shirt.
Se hospedó 1 noche en enero de 2019
Respuesta de Austin Hu - FOM, el 3 feb. 2019
Dear Mr. Brown, Thank you for taking the time to tell us about your experience at the Sofitel Lianyungang Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all, I very honored to check in and welcome for you upon your arrival, about hotel executive room could enjoy Executive Lounge benefits all day, we appreciated you access to lounge and feedback your experience to us, we trust you enjoy there during your stay such as 'Happy Hour' (operation time 6pm-8pm), beside our Executive Lounge Operation time is 6 am - 11 pm, at this time you can order tea or coffee by anytime. However, we also welcome you to come back our hotel again in the near future. Meanwhile, I will check in for you and welcome you in the lobby by personal. I trust we will do the best under your promote. Wish you have a great day and all the best! Sincerely yours, Austin Hu Front Office Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2018
Respuesta de Austin Hu, el 14 dic. 2018
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Sofitel Lianyungang Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Austin Hu

8/10 Bueno

Jinsong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good experience!
It was a good experience, even though I checked in at midnight:)
Se hospedó 3 noches en octubre de 2018
Respuesta de Austin Hu, el 12 dic. 2018
Dear Jinsong, We very appreciate for your comments regarding your stay at Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope to welcome you again very soon. Sincerely yours, Austin Hu

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sept 2018
great experience
Se hospedó 2 noches en julio de 2018
Respuesta de Austin Hu - Guest Experience Manager, el 21 sept. 2018
Dear Guest, We very appreciate your comments regarding your stay at Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope to welcome you again very soon. Sincerely yours, Austin Hu Guest Experience Manager

10/10 Excelente

Tsuda, 川崎市

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2018
Respuesta de Austin Hu - Guest Experience Manager, el 24 ago. 2018
Dear Tsuda, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely yours, Austin Hu Guest Experience Manager Sofitel Lianyungang Suning

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and clean with great service.
Very clean and great service for China! Conveniently connected to a mall with lots of dining options.
Se hospedó 2 noches en julio de 2018
Respuesta de Austin Hu - Guest Experience Manager, el 9 ago. 2018
Dear Anonymous, Bonjour! Selamat Siang! We very much appreciate your rating us via Hotels.com regarding your stay at the Sofitel Lianyungang Suning. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Austin Hu

8/10 Bueno

虎男, 日本

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
新しいホテル
部屋は新しく、シャワーの出かたも十分でした。朝食も種類が多く、満足しました。ホテルの1Fから6Fくらいまでショッピングモールになっていて、暇つぶしもできるし、高層階ではレストランもかたまってありました。
Se hospedó 1 noche en junio de 2018
Respuesta de Austin Hu - Guest Experience Manager, el 29 jun. 2018
Dear まれびと, この度は、Sofitel Lianyungang Suning でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

10/10 Excelente

Jeeyong, Korea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018
Respuesta de Austin Hu - Guest Experience Manager, el 27 jun. 2018
Dear Jeeyong, Bonjour! Selamat Siang! We very much appreciate your rating us via Hotels.com regarding your stay at the Sofitel Lianyungang Suning. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Austin Hu

10/10 Excelente

Troy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2018
Respuesta de Austin Hu - Guest Experience Manager, el 27 jun. 2018
Dear Troy, Bonjour! Selamat Siang! We very much appreciate your rating us via Hotels.com regarding your stay at the Sofitel Lianyungang Suning. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Austin Hu

8/10 Bueno

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The place to stay in Lianyungang!
Great room, very spacious and clean. Had some Wi-Fi issues but otherwise very comfortable. Is at the centre of everything!
Se hospedó 1 noche en junio de 2018
Respuesta de Austin Hu - Guest Experience Manager, el 27 jun. 2018
Dear Daniel, We very appreciate for your comments regarding your stay at Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope to welcome you again very soon. Sincerely, Austin Hu Guest Experience Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff especially the girl Nico at reception
Good hotel, good location and great staff especially the girl at the reception, I think her name was Nico. Thank you for making my stay comfortable.
Se hospedó 2 noches en abril de 2018
Respuesta de Austin Hu - Guest Experience Manager, el 27 jun. 2018
Dear Anonymous, We very appreciate for your comments regarding your stay at Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope to welcome you again very soon. Sincerely, Austin Hu Guest Experience Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Hotel
깨끗하고 편안한 호텔이어서 출장동안 잘 지냈네요.
Respuesta de Austin Hu - Guest Experience Manager, el 29 jun. 2018
존경하는 손님, Sofitel Lianyungang Suning 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다.

8/10 Bueno

Fung Ming

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2018

2/10 Terrible

Jin-woo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place
Reasonable price, good utility, friendly staff, but little bit uncomfortable WiFi!
Se hospedó 5 noches en octubre de 2017

10/10 Excelente

Linn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en septiembre de 2017

10/10 Excelente

Fung Ming

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2017

10/10 Excelente

yaoching

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
態度一般般,附近環境挺繁華

10/10 Excelente

Pia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Veldig flott hotell.Behjelpelig personale. Aircondition var ikke slått på pga høye priser. Det ble veldig varmt på rommet da det var 27 grader ute. Vi ble tilbudt å bytte rom på skyggesiden.

6/10 Aceptable

Josh

Le gustó: Limpieza
This is a reasonable, clear hotel for a visit to the Disney Orlando area. It is comfortable, breakfast buffet is decent, and there were no issues with cleanliness or service. Definitely not a luxury experience, but functional and located close to the park.
Dear Josh, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager Sofitel Lianyungang Suning

10/10 Excelente

Jerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A comfortable stay, will come back again.

10/10 Excelente

Jongwook

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
깨끗하고 훌륭한 서비스 정신
한국인이 비교적 많은 연운항에서 가장 훌륭한 호텔로 평가 받는 곳. 직원들의 서비스 마인드와 청결한 시설이 훌륭함 단, 조식 부페가 이 호텔의 명성에 걸맞지 않게 비교적 질이 낮음

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great building. wish gym was better. waste of space

10/10 Excelente

donnie

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Grrat