6/10 Aceptable
Sandra H.
3 jun. 2025
Disappointed.
We booked this place to attend my daughter’s Wedding at Seclusions. This place appealed to us because of the Fireplace & Spa Bath. Unfortunately, we were advised by the owner a couple of days before the check in. That the Spa Bath wasn’t working. ( Saw a past review dated close to a year ago about this. Still not fixed ) Also, told that. If, we wanted to use the Fireplace. That we would have to bring our own Firewood, thongs, Gloves etc. plus clean it. Even after paying a cleaning fee. We were also, told that the property wasn’t connected to Town Water. Therefore, we must bring our own Bottle water or boil the water before consuming. As drinking the water could make us sick. The Mattress in the main Bedroom was extremely Hard & we had to move rooms. Also, the main bedroom had no wardrobe space to hang clothes. As these wardrobes were locked for the owners use. Found the Bedding & Towels old. Was glad we brought our own towels & Pillows. We already had a lot of organising to do for this stay. But, then told to buy Firewood, Bottle water & advising our guest that we were unable to use the main features of this property. Was very disappointing. I honestly fell that this information should be put in the description of the add. So that folkes can be informed when making a decision to stay there. The view was nice & the Air Conditioner worked well. I did contact Sam the owner with my grievances but he didn’t respond.
Sandra H.
Se hospedó 3 noches en mayo de 2025