Vista frontal de la propiedad

Opiniones de Mere Brook House

5 out of 5
Mere Brook House
Thornton Common Rd, Thornton Hough Birkenhead, Wirral, England

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 75 de 92 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 11 de 92 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 6 de 92 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 92 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 92 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

nicola

Viaje en pareja
Lovely room and excellent communication for arrival etc. The reason I can’t give 5 stars is because of the poor breakfast offering. With the exception of the yogurt pots and fruit (which was grapes and a few blueberries) everything else was ultra processed (bread, cereal). Usually I’d have porridge. There was prepackaged chocolate porridge which gives you a sense of the rest. The coffee machine was one of those that you get at a petrol station - which you don’t expect these days in a good b&b. So we drove to get a decent coffee. If you’re in New Brighton’Sea Shanty’ does excellent coffee but get there early to grab a table. We will stay again but I’d bring breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Russell, el 3 abr. 2024
Dear Nicola,Many thanks for your comments and we are delighted you loved your room. I am really sorry that you didn't find the continental breakfast met your expectations. This is something new we have started offering and we are constantly trying the improve things. The chocolate porridge was intended for our younger guests and we can certainly provide a normal porridge for you so when you come to stay next time please do message us in advance and let us know what you would like to see and we will do our best to sort this for you.Kind regards,Russell

6/10 Aceptable

Richard

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointing
Second time for us to stay here. This time was disappointing as no one there to welcome us on arrival. Choice at breakfast also disappointing to anyone not wanting a cooked breakfast. Would not be going back.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Susan

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

KIN TING

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
房間很大及整潔,環境優美!早餐十分豐盛及高水平。
房間很大及整潔,環境優美!早餐十分豐盛及高水平。屋主及工作人員很友善。
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Michael

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice but a couple frustrations
We felt like we were on an English estate 😊. The bed was comfortable, room was spacious and nicely decorated. I was frustrated with 1) horrible lighting in the bedroom and bathroom and 2) the bathroom faucets (common in UK to have sink hot and cold separate) so close to the porcelain that you had to touch the sink to do anything. Owner is very friendly
Se hospedó 1 noche en julio de 2023
Respuesta de Annabel, el 21 jul. 2023
Hello,Many thanks for your kind comments, we really appreciate you taking the time to leave your thoughts.My sincere apologies that you found the lighting to be poor in the bedroom and bathroom, we have taken on board your comments and have since replaced the bulbs which has given much more light to the room.I understand the taps aren't to everyone's taste however, the taps we have represent the style of house that Mere Brook is so it's important for us to keep as traditional as we can.We're glad you enjoyed your stay and I hope we can welcome you back to Mere Brook House again soon.Warmest regards,

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location in countryside but within 10 mins of train station and 25 mins from Liverpool
Se hospedó 1 noche en mayo de 2023
Respuesta de Annabel, el 21 jul. 2023
Hi Patricia,Many thanks for your kind words. We're delighted that you enjoyed your stay at Mere Brook house and we hope to welcome you back soon.Warmest regards,

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely house in the countryside with decoration to match. Lots of choice for breakfast, and it was all tasty. Staff were friendly and helpful
Se hospedó 1 noche en mayo de 2023
Respuesta de Annabel, el 26 may. 2023
Hi David,Thank you for your kind words. It was lovely to have you stay with us and we hope to see you again soon.Best wishes,

10/10 Excelente

T J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will definitely stay again if in the area.
Mere Brook House is a real gem of a find - pity it’s only for 1 night this trip.
Se hospedó 1 noche en mayo de 2023
Respuesta de Annabel, el 26 may. 2023
Hi TJ,Thank you for your lovely words. It was great having you both here with us and we hope you enjoyed the rest of your travels!Best wishes,

10/10 Excelente

Rob

Se hospedó 1 noche en abril de 2023
Respuesta de Annabel, el 26 may. 2023
Hi Rob,Thank you for a great review. We hope to see you again soon!Best wishes,

8/10 Bueno

Marcus

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alternative Business Stay
Lovely quiet location and old gentile building. The gardens are lovely and breakfast was very good. Only downside for me and l did not check on booking, is there is no restaurant or bar area. For visitors who are travelling no issue buy as a business person meant food in my room. For a little while l was the only person in the property which made me feel like king of the castle, but l did check all the doors to ensure they were looked !
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful place, great service, lots of little touches that made it special
Se hospedó 1 noche en abril de 2023
Respuesta de Annabel, el 17 abr. 2023
Hi Sarah,Thank you for your lovely words about Mere Brook. It was great to have you here with us and we really hope to see you again soon.Best wishes,

10/10 Excelente

Harjinder

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every person we interacted with during our stay were amazing! This is a hidden little gem, you will not be disappointed. Thank you to everyone who made us feel welcome and our stay comfortable.
Se hospedó 1 noche en abril de 2023
Respuesta de Annabel, el 17 abr. 2023
Hi Harjinder,Thank you so much for your kind words and positive review. It was so lovely to have you both here with us at Mere Brook and I really do hope to see you again soon! Take care,

8/10 Bueno

Stephen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay. Nice and quiet
Se hospedó 2 noches en abril de 2023
Respuesta de Annabel, el 17 abr. 2023
Hi Stephen,Many thanks for your positive review. It was our pleasure to have you and we hope to see you again soon.Kindest regards,

6/10 Aceptable

Bharati

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Did not have a 5 star feel to it considering the rating
Se hospedó 3 noches en abril de 2023
Respuesta de Annabel, el 19 abr. 2023
Hi Bharati,Many thanks for taking the time to leave us a review and I am sorry to hear we didn't meet your expectations.We tried to accommodate your needs as best as we could by extending our breakfast hours daily to suit you and allowing a late check out free of charge. We would really appreciate if you could let us know where you felt we could improve so we can adjust this for future stays.Kindest regards,

10/10 Excelente

Selina

Se hospedó 1 noche en abril de 2023
Respuesta de Annabel, el 17 abr. 2023
Hi Selina,Thank you for your great review of Mere Brook House. It was our pleasure to have you stay with us and we hope to see you back shortly!Best wishes,

8/10 Bueno

russell

Se hospedó 1 noche en abril de 2023
Respuesta de Annabel, el 26 may. 2023
Hi Russell,Thank you for your rating and we hope to see you again at Mere Brook House.Best wishes,

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite and very helpful all round
Se hospedó 1 noche en marzo de 2023
Respuesta de Annabel, el 17 abr. 2023
Hi David,Thank you for your kind words and positive review. I really hope we can welcome you back to Mere Brook house soon :)Kindest regards,

10/10 Excelente

Michael

Se hospedó 1 noche en abril de 2023
Respuesta de Annabel, el 17 abr. 2023
Hi Michael,Thank you for your brilliant review and we hope to see you back at Mere Brook in the near future!Kindest regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Annabel, el 17 abr. 2023
Hello,Thank you for your positive review of Mere Brook House and we hope to welcome you back soon.Kindest regards,

10/10 Excelente

Michelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic staff - warm and welcoming, friendly and helpful. Wonderful comfy bed and powerful shower. Beautiful house with fantastic original features and surrounded by pretty garden for guests to enjoy. Delicious breakfast, home made biscuits and cakes. A little traffic noise when in the garden, but you could not hear traffic at all when inside the house. We loved the traditional decor and furnishings and although this is just my personal taste, I would have preferred this theme to be consistent rather than an eclectic mix of old/modern. We had a fantastic stay and would definitely come back.
Se hospedó 1 noche en marzo de 2023
Respuesta de Annabel, el 17 abr. 2023
Hi Michelle,I hope you're well and thank you so much for your kind words about Mere Brook House. It really means a lot to us when we receive such positive feedback.I also really appreciate your comments about the traditional decor as we are about to embark on some renovations so this is great to keep in mind for future ideas!I do hope to see you back here soon :)Take care,

10/10 Excelente

Gillian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Annabel was amazing and went above and beyond to help us during our stay. Would highly recommend Mere Brook House.
Se hospedó 1 noche en febrero de 2023
Respuesta de Annabel, el 17 abr. 2023
Hi Gillian,Thank you so much for your kind words. We really hope to see you at Mere Brook again soon.Take care,

10/10 Excelente

ADAM

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The people at Merebrook are so nice and helpful
Initially I had concerns as my tv/wifi didn't work, but I was upgraded (for free) to a better room with both tv/wifi working fine. The place is nice, a little hard to find maybe, but for me the difference is the people, they just make you feel so welcome and nothing is too much trouble.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Annabel, el 7 ene. 2023
Hi Adam,Thank you so much for your kind review. It was our pleasure and I'm really glad we were able to resolve the problems you faced. I hope to see you back with us again soon.Best wishes,

10/10 Excelente

Janet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a beautiful building only bettered by the staff who are warm and friendly nothing is too much trouble.
Respuesta de Annabel, el 7 ene. 2023
Hi Janet,Thank you so much for your kind words. It's been lovely having you and your husband stay with us over the past few weeks. I really hope to see you both again soon :)Best wishes,

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Well worth a visit
It was a great stay made by the excellent welcome we had from the staff and the beautiful breakfast it was a good experience and I would thoroughly recommend it to anyone.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Annabel, el 19 dic. 2022
Hi Ian,Thank you so much for your kind words. It was lovely to have you with us and we hope to see you again soon.Many thanks,

10/10 Excelente

Charlotte

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Stuart

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza y servicio y personal
A perfect alternative to staying at a traditional hotel. Excellent secluded location, beautiful property, first class staff.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Annabel, el 19 dic. 2022
Hi Andrew,Thank you so much for your kind words. It was great to have you with us and we hope to see you again soon.Many thanks,

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Laure

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Delicious breakfast, good location. We loved the character of the place.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Expectations were exceeded.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Gordon

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Robert

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing Wirral Stay
We stayed for one night in the Coach House in a room called Flora which was a great garden room with an outside space. The history of the house and the grounds were lovely. We had a great breakfast and would recommend Mere Brook for a stay or an event.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

karen

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice house lovely room very helpful staff
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Denis

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff with large room , nice breakfast .
Se hospedó 1 noche en julio de 2022

10/10 Excelente

teppei

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
2日目がクリニングしてなかった。
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Ruth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful place
Se hospedó 1 noche en junio de 2022
Respuesta de Lorna, el 30 jun. 2022
thanks so much Ruth and delighted you enjoyed Mere Brook, hope to see you again before too long, take care, Lorna

8/10 Bueno

henry

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
fathers day
pleasent stay like being home staff very good
Se hospedó 2 noches en junio de 2022
Respuesta de Lorna, el 30 jun. 2022
thanks Henry and it was good to meet you, best wishes Lorna

10/10 Excelente

Lee

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Richard

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Iain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely quiet place to stay
If you want quiet time and not the usual place to stay this is a must with beautiful gardens and fantastic hosts who have a passion for their B&B. You must try the honey which they have from their own bee hives.
Se hospedó 2 noches en mayo de 2022
Respuesta de Lorna, el 11 may. 2022
many thanks Iain, it was good to meet you both and I hope you enjoy the honey you took home. Best wishes to you both

10/10 Excelente

Alison

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peaceful break
We wanted one night between visiting family members and this was perfect. Quiet, lovely room and gardens. Breakfast was fantastic. Joanne was a lovely host and very helpful. We would definitely stay here again.
Se hospedó 1 noche en abril de 2022
Respuesta de Lorna, el 11 may. 2022
Many thanks Alison for taking the time to write this lovely review, it was good to meet you and I will make sure Joanne knows she got a mention - she is a star and was my first employee at Mere Brook and is still here which is fantastic, Best wishes

6/10 Aceptable

Kriss

Viaje familiar
Le gustó: Limpieza
They were getting ready to host a wedding where their focus was. It was Kay just not as personal and inviting as other B & B’s. Did have good cookies and they were pretty generous with them.
Se hospedó 2 noches en abril de 2022
Respuesta de Lorna, el 11 may. 2022
Hi Kris, I am sorry you didn't find us as friendly as some B and Bs and apologies if we were a bit distracted on the day you left with getting ready for a wedding. Unfortunately we were still in catch up mode with the weddings that should have been delivered in 2020 and 2021 so were busier that normal although we are back on track again. I hope you found my suggestions useful of places to visit when we had a chat on the day you arrived and delighted the cookies went down well - all homemade. Best wishes to you both

10/10 Excelente

Richard

Se hospedó 1 noche en abril de 2022

10/10 Excelente

Thomas

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very special place with the only down side being some traffic noise.
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

CINDY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022
Respuesta de Lorna, el 11 mar. 2022
thanks so much Cindy, it was lovely to meet you and delighted you scored us so high ! Best wishes Lorna