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Citrus Hotel Lonavala

Propiedad de 4.0 estrellas

Elige las fechas para ver precios

Opiniones

7.2 de 10,
Buena

Servicios principales

  • Spa
  • Estacionamiento incluido
  • Wifi gratuito
  • Restaurante
  • Aire acondicionado
  • Servicios ejecutivos
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Meritas Picaddle Resort - Lonavala
Mawal
  • Alberca
  • Spa
  • Tobogán acuático
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8.2 de 10, Muy bueno, 183 opiniones
El precio actual es de $1,337 MXN
$1,404 MXN en total
impuestos y cargos incluidos
31 may. - 1 jun.
Meritas Picaddle Resort - Lonavala
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Políticas

Check-in

Inicio de check-in: 14:00. Fin de check-in cualquier hora del día

Check-in anticipado sujeto a disponibilidad

Aplica un cargo por check-in anticipado

Check-in sin contacto

Check-in exprés

Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 12:00

Check-out sin contacto

Check-out extendido sujeto a disponibilidad

Aplica un cargo por el check-out extendido

Check-out exprés

Instrucciones especiales de check-in

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.

Si tienes preguntas, comunícate con la propiedad. Los datos de contacto aparecen en la confirmación de tu reservación.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los niños son bienvenidos.

Los menores se pueden hospedar gratis siempre y cuando utilicen las camas existentes de la habitación de su padre o tutor.

Formas de pago

Información importante

Opciones extra

  • Se cobra un cargo por check-in anticipado (sujeto a disponibilidad)
  • Se cobra un cargo por check-out después del horario establecido (sujeto a disponibilidad)

La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito y efectivo
Hay formas de pago disponibles para evitar el uso de efectivo
Las normas culturales y las políticas para huéspedes pueden variar según el país y la propiedad. Las políticas que aquí se muestran las dicta la propiedad
Para realizar el registro de entrada en este alojamiento, los huéspedes que sean ciudadanos indios deben presentar un documento de identificación con fotografía válido emitido por el Gobierno de la India. Los viajeros que no sean ciudadanos de la India deben presentar un pasaporte y un visado válidos.

Avisos importantes

Esta propiedad no tiene elevador
Es necesario reservar con anticipación los servicios de masaje. Las reservaciones se realizan poniéndose en contacto con la propiedad antes de la llegada, utilizando la información de contacto que aparece en la confirmación de la reservación.

Preguntas frecuentes

¿Citrus Hotel Lonavala acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Citrus Hotel Lonavala?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Citrus Hotel Lonavala?

Inicio de check-in: 14:00. Fin de check-in: cualquier hora del día. Aplica un cargo por hacer el check-in antes del horario establecido (sujeto a disponibilidad).

¿A qué hora es el check-out en Citrus Hotel Lonavala?

El check-out es a las 12:00. Es posible hacer el check-out después de la hora establecida por un cargo (sujeto a disponibilidad).

¿Dónde se encuentra Citrus Hotel Lonavala?

Este hotel para toda la familia de Mawal está en la montaña, a menos de 3 kilómetros (2 mi) de Parque Ryewood y Templo hindú Narayani Dham. Della Adventure y Lago Pawna también se encuentran a 10 km (6 mi). Lonavala Station se encuentra a 8 min caminando.

¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?

Sí, esta propiedad ofrece cancelación gratuita en tarifas de habitación seleccionadas, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.

Opiniones

Opiniones de

7.2

Bueno

7.6

Limpieza

7.0

Ubicación

8.0

Servicio y personal

7.2

Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 9 de 44 opiniones
Puntuación de 8, es decir, Bueno. Basada en 20 de 44 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 7 de 44 opiniones
Puntuación de 4, es decir, Malo. Basada en 4 de 44 opiniones
Puntuación de 2, es decir, Terrible. Basada en 4 de 44 opiniones

Opiniones

Opinión verificada

6/10 Aceptable

Cliente verificado

During the checkout, the credit card machine for payment was mal function and unable tonpay by credit card. Have to empty all our money to in cash.
Se hospedó 4 noches en abril de 2025
Opinión verificada

2/10 Terrible

Abhijit

No le gustó: Limpieza y condiciones de la propiedad
We had booked a room with an extra person and therefore an extra bed. They never gave the extra bed. The room was also not clean. The bathroom door did not close all the way. Overall absolutely not the 4-star hotel that it claims to be. I'd give it a level of 2 star.
Se hospedó 1 noche en junio de 2024
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
stay was ok but it can be improved with more facilities
Se hospedó 2 noches en diciembre de 2020
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent Location, right in the market, but little away from the crowd, ever ready helping staff , neat and clean rooms, excellent food . nothing negative about it .
Se hospedó 2 noches en enero de 2019
Opinión verificada

8/10 Buena

Ananthanarayan

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

Lonavala Stay

The rooms are compact and nice. The A/C was working fine. The bathrooms were neat. The staff at the hotel were very nice. The Breakfast was great with lot of varieties like Live Counter of Masala Dosa & Omlette, Bread Butter/Jam, Vada Sambar, Poha, Upma Juices, Tea, Coffee etc. The Buffet dinner was also great with Good Vegetarian dishes. Since I am a vegetarian, I do not have any idea about the Non Vegetarian items. The location of the hotel is great as it is very near to the Market.
Se hospedó 2 noches en septiembre de 2018
Opinión verificada

8/10 Buena

JSP

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Very good place to stay

It was very wonderful stay with lots of activities to keep yourself occupied
Se hospedó 1 noche en abril de 2018
Opinión verificada

8/10 Buena

Dinesh

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Decent but expensive hotel

I stayed here with my family for 3 nights over the last week-end and returned yesterday. The overall experience was very good. The hotel rooms are excellent and leave no room for complaint.The location is also pretty decent with close proximity to the market and the main thoroughfare. The only think that rankles is the exorbitant price of food in the hotel. It was really ridiculous. I am not sure if they thought they were competing with the likes of Fariyas or Duke's at Khandala which claim to be 5*. And if so, they have a long way to go to catch up. The prices were just not rational. The hotel staff was very helpful whenever required. One of the major things that was an eyesore was the swimming pool. It was rather small in size and on top of that it was not maintained at all. My kids used it for the first day but just could not make themselves go in on the second day. That is something which the hotel needs to be serious about. The last thing I would like to mention is the price. At around 5K, it is pretty expensive, and this price is surely on the higher side, compared to what was offered. Add to that the GST/taxes and you come with your pocket significantly lighter.
Se hospedó 3 noches en marzo de 2018
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good stay and food! Staff is helpful and courteous.
Se hospedó 1 noche en enero de 2018
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Comfortable Stay with Good Service

Comfortable stay. Quiet location. Hotel feels a bit run down but the service and friendliness of the staff makes up for the condition. Didnt really appreciate the music program on Saturday night as was looking for a peaceful holiday and the AC wasn't very effective. Overall a decent, comfortable stay.
Se hospedó 1 noche en enero de 2018
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Not worth for the money.

They are charging for complimentary services also. In online pics, hotel seems excellent but in reality it is worse.
Se hospedó 1 noche en diciembre de 2017
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

comfort stay

cool n comfort stay
Se hospedó 1 noche en noviembre de 2017
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
quality and food can be improved
Se hospedó 1 noche en junio de 2017
Opinión verificada

4/10 Mala

Dr. S. Jain

No le gustó: Servicio y personal y comodidad de las habitaciones

Forgetful hotel and forgetful staff

The entire experience was not something to remember about. Hotel staff kept forgetting everything. They forgot to send our luggage to the room. They forgot to clean up the room. They forgot to send replacements to the room. The light switch kept getting off on its own. The reception staff had no smiles on their faces. As if they were not at all happy to see the guests. The room was decent. Little small though. Breakfast spread was limited. There were some items which were not really up to the mark. Like the coconut chutney..... seemed to be diluted with water to account for the number of guests. Overall not value for money.
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones

Our group of 7 stayed in 3 rooms

Each of us found the staff of the hotel to be functioning above average all the time! It was a great service. The facility was well maintained and attractive. We had no complaints about the food. The staff were responsive and presented a customer first attitude and did not balk at special requests or said they couldn't be done. They just responded as best they could to even unique circumstances. Only downside was they did not have non-smoking rooms nor did they exclude smoking from the restaurant area.
Opinión verificada

4/10 Mala

Amey

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Average Hotel. Staff is cooperative

Highly ok Hotel compared to price Charged. 100 times better quality of rooms available in better chains of hotels. Thanks To Mr. Salim who changed our room and made our stay comfortable.
Opinión verificada

4/10 Mala

Atul

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones

Not worth the

IMO this hotel is not the worth the room rate they charge which is quite high. This is much smaller property with very few parking spots. I am not sure why location is stated as advantage because it is not on the main road but in a street - almost 1 KM from the main road.
Opinión verificada

8/10 Buena

Pushkar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Weekend Getaway at Citrus ! ! !

The hotel is located in a quite place so it is great for relaxation. It is a good place for a weekend getaway from the hustle and bustle of city life. The food is good. The rooms are not extravagant, but they are quite comfortable.
Opinión verificada

10/10 Excelente

Ajay

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

Overall a nice experience

It was very comfortable and a pleasant stay, only suggestion is that the hotel should start accepting amex cards
Opinión verificada

6/10 Aceptable

KIRAN KUMAR

Le gustó: Limpieza

HIGHER END BUDGET HOTEL

To some-up in short- less value for the money,very compact rooms,neighborhood sounds,are the minus points and the only plus points are customer friendly staff and restaurant with good ambiance.
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Had a short stay, pleasent ambience,quality of service is OK
Opinión verificada

6/10 Aceptable

Kapadia

Le gustó: Servicio y personal

Friendly staff who try to do their best !

The room charges were a bit higher than normal as we stayed there during the long weekend holidays due to Ganesh festival. The staff is very well trained and has excellent attitude to serve and make your stay pleasant.
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Comodidad de las habitaciones

Stay at Citrus Hotel Lonavala

It is a descent property. I stayed in premium room which I found comfortable. Staff is courteous. Hotel can concentrate on providing better service through more recreation activities, better-trained staff and a little more concentration on room-cleanliness. Overall a good hotel to stay in. Bathroom was posh.
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Cozy Hotel, But pricey !

Our experience was ok. The hotel's location is in the heart of the city. So if you are looking for a resort like experience, with scenic views etc, this is not the place. It's good for a business conference or if you are just looking for a place where you will rest for the night after seeing places around. There is limited parking. The room was ok. Spacious, but there was a big house just outside our window, so we couldn't keep the curtains open. Fan was making noise, the bathroom tap was leaking and over head lights were flickering. Considering the price we paid, we expected better. However, the hotel staff is very friendly and that was very nice to see.
Opinión verificada

10/10 Excelente

Jignesh Patel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff & service Love to stay again Excellent food and excellent Staff and service Good to stay ageing Thanks from Jignesh Patel Australia
Opinión verificada

6/10 Aceptable

Ash

Le gustó: Servicio y personal

Good property centrally located

We drove from Lavasa to Lonavala and stayed here. The hotel is located in some inner roads so it took some effort to find. (GPS wasn't too helpful). Reached late evening; got a complimentary citrus drink; and had a little hiccup regarding our room (the hotel said they were sold out whereas we had a confirmed booking voucher!) Once that was sorted out, the hotel got us a room - which was comfortable, well laid out and equipped with all the basic necessities. Food at the hotel is good - enjoyed a mix of continental and oriental cuisine which was well made. The staff were extremely courteous, helpful and proactive. As the hotel wireless was down, on their own they offered us a data card! Overall good experience and we would stay there again.