Everything about our experience was amazing. We had very high expectations and they were all exceeded.
Apartment: It is beautiful. It looks nice in the pictures but believe it or not they do not do it justice. You walk in to a large dinning room. We were taken aback by the quality of the apartment and furnishings. The room is probably 12 feet tall and grand. Very nice floors, furnishings, drapes. The ceilings and upper parts of the walls have decorative plaster patterns. The apartment is 3 levels. You walk up a half level to the kitchen and master bedroom which is very large and has a full shower and bathtub. The kitchen has all high end appliances and very nice dishes, glasses (all types of wine and champagne glasses), things to cook with, nespresso machine. Downstairs are 2 bedrooms. One has a full shower and bath the other has a shower. All linens, bedding, etc..were high end quality.
There is a really nice patio out the front side of the apartment. A little cold this time of year but when it is a little warmer it would be great. They have a couple chairs, table, and nice plants.
What we were really pleased with is that the apartment had every little detail and thing you might need thought of and supplied. Paper towels, toiletries to include nice shampoo's, conditioner, soap...even had chocolates on the bed that my young daughters ate right away. The feel is that you just checked into a really nice hotel like a Ritz-Carlton, Grand Hyatt, etc...You don't need to bring a thing. The kitchen had about 20 nespresso coffee capsules both regular and decaf. Olive oils, some spices. Coke, Diet coke, sparkly water all in the fridge.
Location: Great. About a 4-5 minute walk to the Lancaster station. Neighborhood was great. Walked to numerous restaurants, grocery stores, wine stores only a block away. Admired walking by Bentley convertibles, Ferrari's, Maserati's parked on the street. Hyde park is across the street. About a 4-5 minute cab ride to Hyde park corner, 10 minutes to Buckingham palace (about 8-9 pounds). We saw the Nutcracker at Royal Albert Hall, that is about a 15 minute walk across Hyde Park. We took a taxi and it was about 7-8 minutes.
Check in: Great. Oliver was wonderful. Check in and out were easy. When we noticed we could not get Disney Channels for the kids we called Oliver. He called the satellite company and added it that night.
We can't wait to come back. Thanks Oliver!
Cheers,
Glen