Habitación ejecutiva, 1 cama matrimonial, para no fumadores | Caja de seguridad en la habitación, escritorio y insonorización

Opiniones de Best Western Plus Vauxhall Hotel

3.5 out of 5
Best Western Plus Vauxhall Hotel
152 Old South Lambeth Road, London, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 173 de 429 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 162 de 429 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 51 de 429 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 429 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 429 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

7.4/10

Servicios

8.4/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

David

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en enero de 2023
Respuesta de Front desk, el 9 ene. 2023
Thank you for your review.Kind regards,

10/10 Excelente

Olaia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Reception , el 28 feb. 2020
Thank you

10/10 Excelente

Eunice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2019
Respuesta de fahad, el 4 may. 2019
Thank you very much for wonderful rating. hope to see you soon!!!

8/10 Bueno

ISRAEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2018
Respuesta de Guest relations, el 10 ene. 2019
Thank you for your positive review. I am pleased that you enjoyed your stay and we look forward to welcoming you back in the future. Kind Regards,

10/10 Excelente

Jennifer, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia agradable
Muy buena comunicación, hotel agradable y limpio,buen servicio.
Se hospedó 2 noches en febrero de 2018
Respuesta de Guest relations, el 1 mar. 2018
Dear Jennifer, Thank you for your review I am pleased you enjoyed your stay and we look forward to welcoming you back. Kind regards,

2/10 Terrible

Cesar

No le gustó: Limpieza y condiciones de la propiedad
No recommended . When I got there , there was no hot water then my flight early and there was such a big noise and I can’t sleep
Respuesta de Front desk, el 24 abr. 2024
We extend our sincere apologies for the inconvenience you encountered during your recent stay. It is regrettable that you experienced issues such as the absence of hot water and disruptive noise, which undoubtedly impacted your comfort and ability to rest. Your feedback holds significant importance to us, and we assure you that we will promptly address these concerns with our management team. Should you contemplate giving us another opportunity to serve you in the future, we are committed to ensuring a substantially improved experience. Thank you for bringing these matters to our attention.

10/10 Excelente

Robert

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the welcome young lady in reception was excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Front desk, el 19 abr. 2024
Thank you so much for your kind review. We hope we can welcome you back when travel brings you back to the area.

8/10 Bueno

Brianna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Walkable to big ben and many buses you can take to other sights and market halls . Good for a place to stay on short trip . Is a bit loud at night with other guests walls are thin . Overall would stay again to visit London
Se hospedó 3 noches en abril de 2024
Respuesta de Front desk, el 9 abr. 2024
Hello Brianna, Thank you very much for staying at Best Western Plus Vauxhall. We really appreciate you taking the time to share your experience with us. Your positive feedback inspires our team to continue to deliver great service. We look forward to hearing from you when your travel plans next bring you to London as it would be our pleasure to be of service to you once again.

8/10 Bueno

William, Killiney

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Small but very nice hotel convenient to the US Embassy.
Se hospedó 1 noche en abril de 2024
Respuesta de Front desk, el 4 abr. 2024
Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had a great experience and hope to have the pleasure of welcoming you back the next time your travels take you to London.Kind regards

8/10 Bueno

Mavis

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Comfortable bed and very friendly and helpful staff at the front desk
Se hospedó 2 noches en febrero de 2024
Respuesta de Front desk, el 2 mar. 2024
Thank you for your kind words! We're delighted to hear that you found our beds comfortable and that our front desk staff were friendly and helpful during your stay. Providing exceptional service and ensuring our guests' comfort are top priorities for us. We hope to have the pleasure of welcoming you back again in the future!

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was idea for me. I was visiting the US embassy which made it very convenient. And only 5mins from Vauxhall tube station. The room was very clean. The staff were very courteous. Would stay there again, no problem.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front desk, el 23 feb. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found your room clean and our staff courteous. Our team strives to create a warm and welcoming atmosphere, and it is great to know that we succeeded in making you feel comfortable during your stay.

8/10 Bueno

JOSE

Se hospedó 3 noches en febrero de 2024
Respuesta de Front desk, el 9 feb. 2024
Dear guest,Thank you for taking the time to leave us a review.We hope to welcome you back again.

10/10 Excelente

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Charity Walk weekend
Lovely inner London hotel, clean and functional. The shower is a little small, not much of a problem for me because I'm short, but could be for the larger build. Generally a really good stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Front desk, el 2 feb. 2024
Thank you for gracing us with a perfect score following your recent stay. It is delightful to know that we were able to meet your expectations.We look forward to the pleasure of welcoming you back soon for another wonderful experience.Warm regards,

6/10 Aceptable

robin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My room didn't have a window! It had a skylight...I wish I'd known that when I agreed to the ground floor room (only because the 'lift' wasn't working when I arrived). Sigh...
Se hospedó 3 noches en enero de 2024
Respuesta de Front desk, el 31 ene. 2024
We appreciate you taking the time to share your recent experience. It is disheartening to learn that your experience did not meet your expectations, and we take your feedback seriously.We hope to have the opportunity to regain your trust and welcome you back providing you with an improved and more enjoyable stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Front desk, el 31 ene. 2024
Thank you for taking the time to share your wonderful experience with us. We are committed to providing a memorable stay for our guests.We look forward to welcoming you back.

8/10 Bueno

Kazuro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en enero de 2024
Respuesta de Front desk, el 17 ene. 2024
Thank you for your review, we are very happy to hear that you enjoyed your time and we look forward to welcoming you back in future.

10/10 Excelente

Tejaswi Reddy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front desk, el 17 ene. 2024
Thank you for your kind review, we hope to welcome you back again soon.

8/10 Bueno

Theodore

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front desk, el 17 ene. 2024
Thanks for the lovely review, we hope to welcome you back.

10/10 Excelente

Olivier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend pour le nouvel an.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Front desk, el 17 ene. 2024
Thank you for your kind review. We hope to welcome you back again soon.

8/10 Bueno

Darren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay tiny room
The hotel was just as described, clean and tidy with great staff, really friendly just be aware that the rooms are tiny, around 1/2 the size of a standard Travelodge / premier inn room
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front desk, el 2 ene. 2024
Thank you for your kind review, we hope to see you again soon.

6/10 Aceptable

Bruno

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front desk, el 2 ene. 2024
Thank you for your review.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy with all aspects, clean and tidy. Friendly staff
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front desk, el 2 ene. 2024
Thank you for your kind review. We hope to welcome you back again soon.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy bed and very friendly staff
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front desk, el 28 nov. 2023
Thank you for your kind review. We hope to welcome you back when travel brings you back to the area.

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Shorty and sweet
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front desk, el 13 nov. 2023
Thank you for your kind review. We hope we can welcome you back again soon.

6/10 Aceptable

George

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Small rooms
Se hospedó 1 noche en octubre de 2023
Respuesta de Front desk, el 30 oct. 2023
Thank you for your review. We hope we can welcome you back soon.

10/10 Excelente

Luke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice stay, good quality rooms
Se hospedó 1 noche en octubre de 2023
Respuesta de Front desk, el 29 oct. 2023
Thank you for your kind review. We hope we can welcome you back again when travel brings you to the area.

2/10 Terrible

Jeffrey

No le gustó: Limpieza y condiciones de la propiedad
Mattress covers must not be washed much at all. It took looking at 5 rooms before finding a semi clean looking matress cover. All others had what looked like dry feces, or old urine or blood stains as well as hairs and pubic hairs. The last room wasn't too bad but sime of the lights and the exhaust fan in the bathroom didnt work in this room. Staff was helpful and friendly enough but the rooms were kind of gross, mostly the beds but also could have been vacuumed better. Won't be going back to this hotel.
Se hospedó 3 noches en octubre de 2023
Respuesta de Front desk, el 29 oct. 2023
Hi Jeffrey,Thank you for taking the time to review Best Western Plus Vauxhall. On behalf of our entire team, I apologize for your experience at our hotel. We will do all we can to ensure future stays meet your expectations in every aspect. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a memorable stay for all the right reasons.Best Regards,Guest relations Best Western Plus Vauxhall Hotel.

8/10 Bueno

Naomi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Front desk, el 23 oct. 2023
Thank you for your kind review. We hope to welcome you back again soon.

6/10 Aceptable

Christopher

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front desk, el 9 oct. 2023
Thank you for your review. We hope we can welcome you back better!

10/10 Excelente

Martin

Se hospedó 1 noche en septiembre de 2023
Respuesta de Mubeen, el 1 oct. 2023
Thank you Martin for taking time and giving us your Feed back. We are looking forward to welcome you in future.Regards,Mubeen Front Desk.

8/10 Bueno

Leslie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was very small and not well ventilated, as there was one window up high that didn’t open. Though the space was tight, the bed was comfortable.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Front desk, el 27 sept. 2023
Thank you for your review. We hope to welcome you back soon.

10/10 Excelente

fiona

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place for US embassy, tube at Vauchall straight to Staff lovely Breakfast good for the money and plenty of it Room clean and airy, bed comfy highly recommend
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front desk, el 20 sept. 2023
We sincerely appreciate your recent review and are thrilled to hear about your positive experience during your stay with us. Our location near the US embassy and the ease of access via the Vauxhall tube station indeed make us a convenient choice for travelers with embassy appointments. It's heartening to know that our friendly staff, well-liked breakfast options, and clean, comfortable rooms left a positive impression on you. Your recommendation is the highest compliment we can receive, and we look forward to the opportunity to host you again in the future. If there are any specific preferences or requests you have for your next visit, please feel free to share them with us, as we are committed to ensuring that your stay with us continues to meet and exceed your expectations.

10/10 Excelente

Kirsty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great overnight stay, fantastic staff
Had a great overnight stay. Room was compact, as most London hotel rooms are. Very comfortable. Staff were so lovely, friendly, welcoming and helpful. Nice area. Felt safe as a lone female traveller.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front desk, el 11 sept. 2023
Thank you for your kind review. We hope to welcome you back soon.

10/10 Excelente

Nigel

Se hospedó 2 noches en septiembre de 2023
Respuesta de Front desk, el 5 sept. 2023
Thank you for your kind review. We are very happy to hear that everything went smoothly with your stay. We hope we can welcome you back soon.

10/10 Excelente

Tesfazghi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is so good I love it
Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk, el 28 ago. 2023
Thank you for your kind review. We hope to see you again soon.

10/10 Excelente

Kai Ling Karen

Se hospedó 1 noche en agosto de 2023
Respuesta de Ali , el 27 ago. 2023
Hello Kai Ling Karen, Thank you for staying with us at Best Western Plus Vauxhall. I am pleased you enjoyed your stay. We look forward to welcoming you back soon!Kind RegardsFront Desk

10/10 Excelente

Tim

Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 22 ago. 2023
We are thrilled to receive your fantastic review and a perfect score of 10/10! Thank you for taking the time to share your thoughts about your recent experience with us. Your feedback means a lot to our team and serves as a wonderful encouragement.

2/10 Terrible

Stephen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk, el 21 ago. 2023
Thank you for your review. We are sorry that we did not meet your standards. I hope to welcome you back for a better stay.

10/10 Excelente

Philip

Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk, el 14 ago. 2023
Thank you for your kind review. We hope to see you again soon.

8/10 Bueno

Anna

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The smell of tje room was not nice , the toilet could not flush . The room was very hot the air-condition was not working eventhough it was on
Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk, el 11 ago. 2023
Thank you for your review, we are sorry to hear that your stay was not up to your expectations. Wish you have told us about the problems you encountered whilst on site so we could have helped.

6/10 Aceptable

Xiaoxiao

Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk, el 11 ago. 2023
Thank you for your review. We are sorry to see that we did not meet your expectations.

8/10 Bueno

Stephen, Sutton in Ashfield

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Small but very friendly Hotel very close to the USA embassy and Nine Elms tube. Quiet room (8) facilities great and value for money (for London).
Se hospedó 1 noche en agosto de 2023
Respuesta de Eliza, el 9 ago. 2023
Thank you for sharing your experience at our hotel. We're thrilled you enjoyed our friendly atmosphere and proximity to the USA embassy and Nine Elms tube. Your appreciation for our quiet room, excellent facilities, and value for money is greatly valued. We're honoured to have met your expectations for a comfortable stay in London. Your feedback motivates our team to continue delivering top-notch service. We look forward to welcoming you back and ensuring another enjoyable visit. Should you have any future inquiries or requirements, please don't hesitate to reach out. Your recommendation means a lot to us. Safe travels!

10/10 Excelente

David

Se hospedó 1 noche en agosto de 2023
Respuesta de Eliza, el 9 ago. 2023
Thank you for choosing to stay with us and for taking the time to share your feedback. We hope to have the pleasure of welcoming you back on your future visits to the area.

8/10 Bueno

Tracy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had tickets for The Oval and this was an ideal overnight stay - easy walking distance to the ground, restaurants, pubs, cafes and bars. It was clean, the staff were great and the parking was really convenient given there was a rail strike the day we traveled. All together very happy we found this hotel in Lambeth.
Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk, el 4 ago. 2023
Thank you for your kind review. We are very happy to read you have enjoyed your stay.

10/10 Excelente

Naghmeh

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Front desk, el 29 jun. 2023
Thank you for your kind review and for choosing to stay with us.

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Front desk, el 23 jun. 2023
We are sorry to hear our hotel was not up to your standards. We hope to welcome you back soon for a better stay.

10/10 Excelente

Eden

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very happy
Se hospedó 1 noche en junio de 2023
Respuesta de Front Desk, el 21 jun. 2023
Thank you very much for staying at Best Western Plus Vauxhall. We are hoping you will be coming back soon to visit us again!

10/10 Excelente

Tim

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Front desk, el 12 jun. 2023
Thank you very much for your kind review. We hope to see you again soon.

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed two nights, room was quiet, comfortable and we could open the window for fresh air. All the staff was very friendly and accommodating with our inquiries and requests.
Se hospedó 2 noches en mayo de 2023
Respuesta de Mubeen, el 3 jun. 2023
Dear guest,Thank you for staying with us at Best Western Plus Vauxhall. I am glad to hear that you have enjoyed your stay and you liked our rooms and the service our staff. We are all looking forward to welcoming you back soon. Kind regards, guest relations, Best Western Plus Vauxhall. Thank you for your positive comments and we hope you'll come back again soon

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Front desk, el 1 jun. 2023
Thank you for your kind review.