Sala de estar en el lobby

Opiniones de Cove Landmark Pinnacle

4 out of 5
Cove Landmark Pinnacle
15 Westferry Rd, London, England

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 193 de 282 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 64 de 282 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 282 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 282 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 282 opiniones" "

9.6/10

Limpieza

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Evamaria

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Todo excelente
Se hospedó 3 noches en julio de 2023
Respuesta de Dani, el 30 jul. 2023
Hi Evamaria. You don't know how much your fantastic feedback means to us here at Cove. It is our pleasure to provide the best possible service to our guests and we are glad that this commitment was reflected in your visit. We look forward to the next time we are able to serve you again.

8/10 Bueno

Manuel

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicios
.
Respuesta de The Cove Landmark Pinnacle Team, el 5 ene. 2023
Hi Manuel, Thank you so much for taking the time to leave us such a great review, we're very happy to hear that you enjoyed your stay with us and we cannot wait to welcome you back to our property in the future!

10/10 Excelente

Arnoud

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Zeer mooie en nette kamers. Hotel zit circa 30 minuten van het centrum van Londen af. Goed te bereiken met de undergrond.
Se hospedó 3 noches en mayo de 2024
Respuesta de cove reception , el 19 may. 2024
Hartelijk dank voor uw positieve review! We zijn verheugd te horen dat u onze kamers mooi en netjes vond.Het is fijn om te weten dat u onze locatie, ongeveer 30 minuten van het centrum van Londen, handig vond en dat de bereikbaarheid met de underground naar wens was.We hopen u in de toekomst opnieuw te mogen verwelkomen voor een even aangenaam verblijf.

6/10 Aceptable

Edward Stevenson, Chawton Junction Railway

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 15 may. 2024
Hello Edward, We deeply appreciate your feedback and are genuinely grateful for it! It fills us with immense joy to learn that your stay was delightful. We apologise for any inconvenience that occur during your stay, If you would like to discus it with us, please reach out to us on our email : Ask.landmarkpinnacle@staycove.com.We sincerely hope that you had the opportunity to fully enjoy the wide array of amenities our property has to offer, including our exceptional lounges on the 56th and 27th floors.It has been a pleasure hosting you.

10/10 Excelente

Valentine

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 15 may. 2024
Hello Valentine, Thank you for sharing your feedback with us! We're thrilled to hear that you had an enjoyable stay. Ensuring a wonderful guest experience is our top priority, and your positive feedback serves as a testament to our commitment.It was truly a pleasure hosting you, and we eagerly await your next visit. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. We're here to ensure that every moment with us is exceptional.

10/10 Excelente

Zan Yi Ian

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very clean and nice aparthotel!
Se hospedó 4 noches en mayo de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 15 may. 2024
Hello Zan,Your feedback holds significant value for us, and we're genuinely grateful for it! It brings us immense joy to hear that your stay was delightful. Your satisfaction remains our utmost priority, and we are unwavering in our commitment to maintaining the highest standards of service. We sincerely hope that you had the opportunity to fully experience and enjoy the wide range of amenities our property has to offer, including our exceptional lounges located on the 56th and 27th floors.It has been a pleasure hosting you and we eagerly await your next visit.

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent location for the Marathon. 10 minute walk to shopping, dining, tube etc. it was super quiet and staff was super friendly and helpful. Will definitely stay again!
Se hospedó 9 noches en abril de 2024
Respuesta de Andreea, el 29 abr. 2024
Hello DanielMillion thanks for taking the time to publish this beautiful review following your recent stay at Cove Pinnacle. It has been an amazing experience for us too, to host you during London Marathon days :) Lovely to hear that you had such a fantastic stay and that the property location has served you well. Thank you very much for also acknowledging the team service. We take great pride on delivering the best and attentive service that you deserve.Our team was really glad to hear that your overall stay with us has been a success and we hope to welcome you back in the future for another great stay.Until then, stay well :)Andreea and Cove Pinnacle team

10/10 Excelente

jessica

Le gustó: Limpieza, servicios, condiciones de la propiedad
A lovely stay at the cove. Concierge were amazing and room was 10/10. I would defo recommend
Se hospedó 1 noche en abril de 2024
Respuesta de pamela and cove team , el 28 abr. 2024
Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a lovely stay at Cove Pinnacle and that you found our concierge team to be amazing. It's wonderful to know that you were pleased with your room and rated it a perfect 10 out of 10. Your recommendation means the world to us, and we can't wait to welcome you back for another exceptional stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excelente

Chika

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Andreea, el 29 abr. 2024
Hi ChikaThank you for publishing this beautiful feedback on your recent Cove Pinnacle experience.Our team was so happy to hear that your overall stay with us has been a success and we hope to welcome you back in the future for another great stay.Take care :)Andreea and Cove Pinnacle team

10/10 Excelente

amanda

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We were staying overnight before the London marathon, the location was excellent for transport links. The area had plenty of choice for food. The reception staff were very friendly, check in was simple and even a goodie bag for runners. The room had everything we expected and I wouldn’t hesitate to recommend or stay here again
Se hospedó 1 noche en abril de 2024
Respuesta de Bruno and Landmark Pinnacle team, el 26 abr. 2024
Thank you for sharing your experience, Amanda!We're delighted to hear that our location and amenities met your needs for the London marathon. It's great to know that you found our reception staff friendly and check-in process seamless. We're glad you enjoyed the goodie bag for runners and that your room had everything you needed.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next stay even better, please let us know!Warm regards

10/10 Excelente

Brian

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Would definitely stay again 😁
Se hospedó 1 noche en abril de 2024
Respuesta de Bruno and Landmark Pinnacle team, el 26 abr. 2024
Thank you for your positive feedback, Brian!We're thrilled to hear that you had such a great experience with us. We look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you loved about your stay or anything we can do to make your next visit even better, please feel free to let us know!Warm regards,

2/10 Terrible

Dahye

Se hospedó 1 noche en abril de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 15 may. 2024
Hello Dahye,We appreciate your feedback, and we're genuinely sorry to hear that your stay wasn't as enjoyable as we had hoped. Continuous improvement is key to our services, and we welcome constructive criticism.If you'd like to share more about your experience, please feel free to email us at ask.landmarkpinnacle@staycove.com.It's been our pleasure hosting you, and we hope to have the opportunity host you in the future.

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Søde og hjælpsomme receptionister
Se hospedó 8 noches en marzo de 2024
Respuesta de Andreea, el 4 abr. 2024
Hi MichaelOh thank you very much for your kind words on our service! I agree with you that Adrian is a shining star and we are all very proud of him here at Cove Pinnacle.Thank you for choosing to stay with us, it has been lovely to have you in house.We hope to welcome you back in the near future.Andreea and Cove Pinnacle team

10/10 Excelente

Hue

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Very helpful staff
Se hospedó 8 noches en marzo de 2024
Respuesta de Jaimie and Cove Pinnacle team, el 3 abr. 2024
Thank you so much for your glowing review! We're thrilled to hear that our staff was able to assist you effectively. Providing excellent customer service is always our top priority, and it's wonderful to know that our efforts have made a positive impact on your experience. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future!

10/10 Excelente

Brian

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent location and value. The studio and kitchen was fitted with everything we needed for a 10-day stay. Good transit connections too.
Se hospedó 8 noches en febrero de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 28 feb. 2024
Hello Brain,We express our gratitude for your generous feedback. We are delighted to learn that you thoroughly enjoyed your stay with us. Hosting you was a pleasure, and we look forward to welcoming you back to our property in the future.

8/10 Bueno

Christine

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Pamela and Cove Team , el 25 feb. 2024
Thank you for taking the time to left us this amazing rate. I hope you come back soon, to make your experience even better.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Great Apartments
Really pleasant stay in one bed studio Great views of Isle of dogs, the 56th floor has great facilities. Only stayed for one night but will definitely be back for longer next time. In striking distance of the O2 which was part of reason for stay going to Gig.
Se hospedó 1 noche en febrero de 2024
Respuesta de Andreea and Cove Pinnacle team, el 22 feb. 2024
Good morning:)Thank you very much for taking time to publish this review following your recent stay at Cove Pinnacle. We are grateful that you have chose to stay with us and really happy that the property location has served you well and facilitated your evening at O2.It brings us great pleasure to hear that your story at Cove Pinnacle is a happy one, the team loved looking after you and we can not wait to welcome you back.Until then,Stay well, safe trips.Andreea and Cove Pinnacle team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Great staff, very helpful
Se hospedó 2 noches en febrero de 2024
Respuesta de Andreea and Cove Pinnacle team, el 19 feb. 2024
Hello :)Thanks a lot for taking the time to share this positive feedback with us.Our friendly hosts team is very grateful to receive your acknowledgment of their great care and we will continue providing the quality services that we take great pride in and that you deserve.We hope to welcome you back in the near future and until then, stay well!Andreea and Cove Pinnacle team

10/10 Excelente

Carlos

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Arianna and Cove Pinnacle Team , el 18 feb. 2024
Thank you, Carlos, for your stellar rating! We're thrilled to hear that you had a 10 out of 10 experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations. We look forward to welcoming you back again soon!

8/10 Bueno

Alejandro

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The property was as advertised, spacious rooms and excellent location. All appliances were operational and high quality. However, the noise from wind made it impossible to sleep for at least 4 out of 7 nights we stayed there. We were told that there was nothing they could do as the building moves and there is simply too much wind. they did offer earplugs. However, this was not mentioned anywhere and for travelers that work, and are usually jet lagged this just makes adapting to timezone really difficult.
Se hospedó 7 noches en enero de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 14 feb. 2024
Hello Alejandro,We sincerely apologise for any inconvenience you had during your stay.We appreciate your feedback and want to assure you that we are actively exploring potential solutions to address the noise issue which only occur during aggressive weather conditions.If your travels bring you back to our area, we would be grateful for another opportunity to provide you with a more enjoyable and restful experience. Please feel free to reach out directly, and we will do our best to make your stay more comfortable.Ask.landmarkpinnacle@staycove.com

6/10 Aceptable

Rakhee

Le gustó: Limpieza y comodidad de las habitaciones
Rude staff.
The stay was great however, we enquired about a late check out as we were checking in quite late at night. We were told that would not be a problem. The next morning we called the helpline given on the hotels.com app to re-confirm that late check out and lines were engaged from 9am. We then had a member of security at 11am shouting at my partner to vacate the room. The security guard was extremely rude and told my partner to go to the reception to sort out the late checkout. We were at this point trying to finishing getting ready to vacate. The behaviour of the security guard ruined the stay in the morning and we will not be staying here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cove Landmark Pinnacle Team. , el 14 feb. 2024
Hello Rankhee,We apologise sincerely for any inconvenience you encountered during your stay. This is not in line with the standards of our brand. We take such situations seriously and are committed to investigating the incident.We would be more than happy to engage in a further discussion about your experience.Ask.landmarkpinnacle@staycove.com Your feedback is valued, and we aspire to provide you with the experience you truly deserve in the future.

6/10 Aceptable

Daniel

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 14 feb. 2024
Hello Daniel,Thank you for taking the time to share your feedback with us. We appreciate your honesty, and we're sorry to hear that your experience fell short of expectations.We take all guest feedback seriously, as they provide valuable insights into areas where we can improve. If you're comfortable, we would love to learn more about the specific aspects that may have contributed to your rating. Ask.landmarkpinnacle@staycove.com It was pleasure hosting you and we hope to see you again.

10/10 Excelente

Kohei

Le gustó: Limpieza y condiciones de la propiedad
Respuesta de Raphael and Cove Pinnacle Team , el 14 feb. 2024
Hello Kohei,Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your stay, and it was our pleasure to make your experience extra special. Thank you for allowing us the privilege of hosting you, and we eagerly anticipate the pleasure of welcoming you back soon.

10/10 Excelente

Hyojin

Se hospedó 8 noches en enero de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 14 feb. 2024
Hello Hyojin,We are delighted to know that you found your stay with us enjoyable, and your generous feedback is truly appreciated. It has been a pleasure hosting you, and we look forward to the possibility of welcoming you again in the future.

8/10 Bueno

sylvia

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Très bel appartement avec une terrasse avec une vue à couper le souffle , très propre . Malheureusement impossible de dormir sur le canapé lit du salon , matelas vraiment en très mauvais état! Dommage vu le prix de l’appartement ! Le lit de la chambre très confortable par contre . Il manquerait aussi 2-3 petits détails en cuisine : 1 torchons , une vraie cafetiere .
Se hospedó 3 noches en enero de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 1 feb. 2024
Hello Sylvia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. Your comfort and satisfaction are our top priorities, and we appreciate your constructive comments. We apologise for any inconvenience caused by the sofa bed's mattress. Please rest assured that we are addressing this issue immediately to ensure a more comfortable stay for our future guests. I'm afraid we don't provide coffee machines for our apartments but we will still forward this feedback to our management team to review. It was pleasure to host you.

10/10 Excelente

Amy

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 1 feb. 2024
Hello Amy, Thank you for sharing such wonderful feedback with us! We are genuinely thrilled that your time at our property was enjoyable, and we trust you had the opportunity to fully experience the range of facilities we have on offer.It was a pleasure hosting you.

10/10 Excelente

yilan

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 23 ene. 2024
Hello Yilan, Thank you for the fantastic feedback! We're thrilled to hear that you've had an enjoyable stay with us. Your positive comments reflect our commitment to providing our guests with the finest experience possible. It has been a pleasure hosting you, and we eagerly anticipate your return to our property.

10/10 Excelente

Sunmi

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
호텔도 수준급이고 주변환경도 좋습니다
아주 세련되고 멋진 곳에 위치해있습니다. 지하철을타거나 DLR(교외로가는 열차)을 타거나 최고의 건물들 사이로 다니는 게 즐거웠습니다. 역사에는 거대 쇼핑몰과 식당들이 즐비하고 강변이어서 정취도 좋습니다. 욕실에는 수건을 말리는 큰 열선이 있어서 가벼운 세탁도 가능했고, 주방도 완벽하게 준비되어있으며, 냉장고,오븐에 쓰레기 처리까지 꼼꼼하게 준비되어있어 부족함이 없었습니다.
Se hospedó 10 noches en enero de 2024
Respuesta de Andreea and Cove Pinnacle team, el 19 ene. 2024
Hi SunmiThanks a lot for taking time to share your thoughts on your stay at our special aparthotel Cove Pinnacle :)It warms our heart to hear that you had a good time and we hope to see you again in the future, for another amazing stay.Safe travels!Andreea and Cove Pinnacle team

6/10 Aceptable

Sheikh

Viaje familiar
Le gustó: Limpieza
Se hospedó 11 noches en enero de 2024
Respuesta de Raphael and Cove Pinnacle Team , el 17 ene. 2024
Hello Sheikh,We appreciate your feedback. While we're delighted you enjoyed aspects of your visit, we regret any shortcomings that you experienced during your stay. We will use your sight to enhance and improve our services. It was a pleasure to hosting you and hope to welcome you back for an improved experience.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jaimie and Cove Pinnacle team, el 10 ene. 2024
Greetings,Thank you for taking the time to rate your recent stay with us and for giving us a perfect score of 10/10! We're delighted to know that your experience was exceptional.While we appreciate your positive rating, we would love to hear more about your stay. Your feedback is invaluable to us as it helps us ensure that we continue to provide outstanding service to all our guests.We hope to have the pleasure of welcoming you back soon for another wonderful stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards, Jaimie and the cove landmark pinnacle team

10/10 Excelente

Editta

Le gustó: Limpieza, servicios, condiciones de la propiedad
Anthony the technician was amazing when it comes to understand the property and fixing the TV like puuuuuuuf! Andrea the assistant Manager made me feel so much home away from home! The property is walking distance from Canary wharf train station, beautiful view all around and one of the best kept secrets! Tesco is like 50 seconds walk and everything is as you see it on their website!! I am definitely coming back for another stay!!!! Thank you Andrea, Anthony, Cristian and the entire crew!
Se hospedó 7 noches en enero de 2024
Respuesta de Jaimie , el 10 ene. 2024
Dear Editta,Thank you immensely for taking the time to share your recent experience with us. We are elated to hear that Anthony, our skilled technician, provided exemplary service in fixing the TV and understanding the nuances of our property. His dedication and expertise are invaluable assets to our team. We're glad you enjoyed the surrounding beauty and found our property to be accurately represented on our website.Moreover, your kind acknowledgment of Cristian and our entire crew is truly appreciated. They work diligently to ensure every aspect of your stay exceeds expectations.We eagerly anticipate your return and look forward to providing you with another exceptional experience. Should you need any further assistance or have specific preferences for your next stay, please do not hesitate to reach out.Warm regards,Jaimie and Cove Landmark Pinnacle Team

8/10 Bueno

Eric Michel

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Rien à redire si ce n'est qu'il manque un peu de vaisselle.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Cristian & Cove Pinnacle Team , el 10 ene. 2024
Hello Eric,Thank you for taking the time to leave us some amazing feedback. We sincerely apologize for any inconvenience caused by the absence of certain kitchen equipment during your stay. Rest assured, we're actively addressing this matter. We genuinely hope that on your next visit, you'll consider choosing us again, allowing us the opportunity to provide you with an improved and seamless experience.

10/10 Excelente

Emel

Le gustó: Limpieza y condiciones de la propiedad
Die Unterkunft war einfach sehr sehr gut Kann sie auf jeden Fall weiterempfehlen
Se hospedó 3 noches en diciembre de 2023
Respuesta de Arianna and Cove Pinnacle Team , el 9 ene. 2024
Hello Emel, Thank you for taking time to leave us a review. We are thrilled that you had a good experience her at Cove Landmark Pinnacle. We looking forward to welcome you back again soon.

10/10 Excelente

Annwen

Viaje en pareja
Le gustó: Limpieza y servicios
Great views of the river from our room, easy check in/out. Take earplugs for the creaking noises. I’ve lived in buildings like this before and the creaking in this one is definitely excessive even when not that windy outside
Se hospedó 2 noches en diciembre de 2023
Respuesta de Arianna and Cove Pinnacle Team , el 9 ene. 2024
Hello Annwen, Thank you for taking time to leave us a review. We are glad you had a good experience here at Cove, and you liked the view from your room. Apologies for the inconvenient about the noise during your stay. We can't wait to welcome you back soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bruno And Cove pinnacle Team , el 7 ene. 2024
Dear Valued Guest,We hope this message finds you well. We are thrilled to express our gratitude for your recent stay at Cove Pinnacle and for taking the time to provide a perfect 10 out of 10 rating on Hotels.com.Your positive feedback is truly appreciated, and we are delighted to hear that you had an exceptional experience during your stay. If there are any specific aspects or highlights you would like to share with us, please feel free to do so. Your insights are invaluable as we continue to strive for excellence in our services.Thank you for choosing Cove Pinnacle. We look forward to the opportunity to welcome you back in the future and provide another outstanding experience.Best Regards

10/10 Excelente

Samuel

Se hospedó 1 noche en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 23 ene. 2024
Hello Samuel. We're delighted to learn that your stay was enjoyable, and we sincerely value your feedback. We trust that you had the opportunity to explore all our facilities and attractions located around our property. Hosting you was both a pleasure and an a honour.We look forward to welcoming you back soon.

10/10 Excelente

Kyran

Respuesta de Rich, el 14 ene. 2024
Dear Kyran,Thank you for taking the time to share your feedback with us. We appreciate your positive comments and are delighted to hear that you had an overall satisfactory experience.We have taken note of your comment regarding the lack of dishes. We apologize for any inconvenience this may have caused and will certainly look into improving our kitchenware availability to enhance our guests' experience.We value your input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,RichardCove Team

10/10 Excelente

Alistair

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Good base for visiting London
Building and room in excellent condition. Very usable. The area has good transport links but local amenities are limited.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 31 dic. 2023
Hello Alistair,It's fantastic to read about your memorable stay. Your feedback motivates us to maintain our commitment to excellence. We apologise that you didn't receive the amenities that you needed during your stay. We have staff at property 24 hours a day and a Tesco express 1 mins to the left from our establishment. It was a pleasure hosting you.

10/10 Excelente

Clément

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 31 dic. 2023
Hello Clement, Thank you for choosing us as your preferred stay. We appreciate your positive feedback and can't wait to serve you again.

10/10 Excelente

Michael

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en noviembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 31 dic. 2023
Hello Michael, Your glowing review has brightened our day, thank you so much for generous feedback. It was pleasure hosting you.

10/10 Excelente

Carla

Se hospedó 2 noches en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 1 feb. 2024
Hello Carla,We sincerely appreciate your fantastic feedback! It brings us immense joy to know that your stay at our property was enjoyable, and we hope you had the chance to explore and make the most of the facilities we provide.We eagerly look forward to welcoming you back for another visit soon.

10/10 Excelente

Mark

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 31 dic. 2023
Hello Mark,Thank you for your fantastic review! We're delighted to learn you enjoyed your stay and appreciated our service.

10/10 Excelente

Lysandra

Se hospedó 6 noches en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 29 dic. 2023
Hello Lysandra,Your positive review encourages us to continue providing top-notch service. We look forward to your next visit.

10/10 Excelente

Williams

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 29 dic. 2023
Hello Williams,It's wonderful to hear that our accommodations and amenities met your expectations. We appreciate your feedback.It was a pleasure to host you.

8/10 Bueno

Nelson

Se hospedó 1 noche en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 29 dic. 2023
Hello Nelson, Thank you for choosing us as your preferred stay. We appreciate your positive feedback and can't wait to serve you again.

10/10 Excelente

Alexander

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 29 dic. 2023
Hello Alexander,Thank you for your fantastic review! We're delighted to learn you enjoyed your stay and appreciated our service.It was honour to host you and we hope to see you soon.

10/10 Excelente

HASSAN

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bruno and Cove landmark pinnacle Team, el 21 dic. 2023
Dear Hassan,Thank you for taking the time to share your perfect 10/10 rating on Hotels.com following your stay at the Cove Hotel. We are thrilled to receive such a positive review and are delighted to know that your experience with us met or exceeded your expectations.Your satisfaction is our top priority, and it's rewarding to see that our efforts to provide exceptional service and accommodations have resonated with you. If there are specific aspects of your stay that stood out or any particular team members who contributed to your positive experience, we would love to hear more about it.We appreciate your choice to stay with us, and we hope to have the pleasure of welcoming you back to the Cove Hotel in the future. Should you have any additional feedback or suggestions, please don't hesitate to share them with us.Thank you once again for your kind words, and we look forward to hosting you again soon.Best regards,Bruno

10/10 Excelente

Hiroaki, Tokyo

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel is located 7 or 8 minutes walk from UNDERGROUND station and very comfortable place. Canary Wharf station is connected Jubilee line and Elizabeth line. And The Canary Wharf is good place for business , shopping and taking lunch and dinner. View from room is Themes river and Central London. That is amazing view!
Se hospedó 7 noches en diciembre de 2023
Respuesta de Bruno and Cove landmark pinnacle Team, el 19 dic. 2023
Thank you for choosing Cove! We're thrilled you enjoyed our convenient location, comfy accommodations, and the vibrant atmosphere of Canary Wharf. The views of the Thames River and Central London are indeed spectacular, and we're glad you found them amazing. We look forward to welcoming you back for another great stay!Best,The Cove Team

10/10 Excelente

Hugo

Se hospedó 3 noches en diciembre de 2023
Respuesta de Raphael and Cove Pinnacle Team , el 19 dic. 2023
Hello Hugo,Thank you so much for positive feedback. It was pleasure hosting you and we hope to see you back at our property soon.

10/10 Excelente

Cassandra

Viaje familiar
Le gustó: Servicios
Easy to check in And out Excellent service Laid back casual Great location.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Andreea and Cove Pinnacle team, el 18 dic. 2023
Hello CassandraThank you for taking the time to leave us this beautiful feedback! I am over the moon to hear that you have captured the soulful hospitality that Cove has to offer, our friendly hosts being always approachable. They absolutely loved looking after you!We wish you a spectacular end of the year and hope to welcome you back at Cove Pinnacle, for another lovely stay.LoveAndreea and Cove Pinnacle team