Check-in fuera del horario establecido sujeto a disponibilidad
Edad mínima para hacer el check-in: 18 años
Check-out
Check-out antes de las 11:00
Check-out sin contacto
Instrucciones especiales de check-in
La recepción está abierta todos los días, de 07:00 a 23:00.
La recepción tiene un horario limitado.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
Formas de acceso
Servicio de recepción (horario limitado)
Mascotas
No se aceptan mascotas
Niños y camas adicionales
Los niños son bienvenidos.
Formas de pago
Información importante
Cargos
Deberás pagar los siguientes cargos en la propiedad, que podrían incluir los impuestos aplicables:
Al momento del check-in, se solicitará un depósito por daños de GBP 150.00.
Incluimos todos los cargos de los cuales nos informó la propiedad.
Opciones extra
Desayuno continental: GBP 15 por adulto y GBP 15 por niño (precios aproximados)
Cargo por estacionamiento: GBP 15 por noche
La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.
Información importante
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, sistema de seguridad, botiquín de primeros auxilios y rejas de ventanas
La propiedad cuenta con servicio de limpieza profesional
Preguntas frecuentes
¿Dockside Apartments at Excel acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta el estacionamiento en Dockside Apartments at Excel?
El estacionamiento está disponible por GBP 15 por noche.
¿A qué hora es el check-in en Dockside Apartments at Excel?
Inicio de check-in: 14:00. Fin de check-in: 23:30. Es posible hacer el check-in después de la hora establecida, en un horario limitado.
¿A qué hora es el check-out en Dockside Apartments at Excel?
El check-out es a las 11:00.
¿Dónde se encuentra Dockside Apartments at Excel?
Este apart-hotel de la zona de Docklands queda a menos de 2 kilómetros (1 mi) de Centro de Exposiciones ExCeL y Estación IFS Cloud Royal Docks. Río Támesis y O2 Arena también se encuentran a 5 km (3 mi). Estación de metro Royal Albert está a solo 4 min caminando, y Estación de tren Prince Regent se encuentra a 9 min a pie.
¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?
Sí, esta propiedad ofrece cancelación gratuita en tarifas de habitación seleccionadas, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.
Opiniones
Opiniones de
8.6
Excelente
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
9.0
Limpieza
7.4
Ubicación
8.2
Servicio y personal
9.2
Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 47 de 79 opiniones
10 - Excelente
47
Puntuación de 8, es decir, Bueno. Basada en 21 de 79 opiniones
8 - Bueno
21
Puntuación de 6, es decir, Aceptable. Basada en 2 de 79 opiniones
6 - Aceptable
2
Puntuación de 4, es decir, Malo. Basada en 5 de 79 opiniones
4 - Malo
5
Puntuación de 2, es decir, Terrible. Basada en 4 de 79 opiniones
2 - Terrible
4
Opiniones
Opinión verificada
10/10 Excelente
Cliente verificado
5 may. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This apartment had it all you wish for. Microwave, Nespresso, dishwasher and much more. Reception 24/7 available. We were lucky to meet Fahrat and Daniella. Super friendly and gave us advice. Also got a snack-pack from them which was sweet. Location pretty cool as it's close to London City airport. With DRL you're in downtown London within 20 minutes. Absolutely would recommend this apartment to all who would like to visit London.
Cliente verificado
Se hospedó 4 noches en abril de 2019
Opinión verificada
8/10 Buena
Lorraine
1 abr. 2020
Le gustó: Comodidad de las habitaciones
Amazing Apartment but poorly managed
These apartments look amazing! Super stylish and with great views of the river.
However, I don’t think I got the customer care I would have, if I stayed in a hotel.
The man on the receptions was welcoming, but I was shocked when he asked for £100 deposit, so please take note. Thankfully I had cash on me, as I hate paying deposits with card, as it takes ages to get the money back!
On the table in the apartment there was a huge list of items and the cost of them if you damaged them and the prices were ridiculous! It was very worrying! Literally EVERYTHING was listed!
The room was also VERY hot! It was a spring day, and it was way too warm.
I couldn’t work the AC so I went downstairs to the reception and there was a lady on now and she told me how to work it. While I was there I also realised I hadn’t been given a receipt for my £100 deposit and was a little worried. I asked the lady for one and she asked how much did I pay? Which was a little concerning, surely everyone pays the same? Or do they charge what they like at the time?
The AC still didn’t work, so I gave up in the end and just had to cope with the heat! I mentioned this at check out to a different member of staff and they said they only switch it on in summer!
The room also wasn’t as clean as it first appeared either with dirty handprints on the doors and crumbs on the sofa, which was a shame.
A great looking apartment, but in my opinion not managed professionally.
Lorraine
Se hospedó 1 noche en marzo de 2020
Opinión verificada
8/10 Buena
Victoria
15 mar. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Goood stay
Victoria
Se hospedó 1 noche en marzo de 2020
Opinión verificada
10/10 Excelente
Denis
16 feb. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent experience overall
We stay a family of 3 for 4 nights beginning of Jan 2020. Having read mixed feedbacks when looking at closest transportation I got worried. But in the end, apart from not having always 100% clear answers to my questions to the employees, our stay there was excellent.
We had a brand new small flat. Everything working perfectly. I was worried of 1 tea spoon missing from start and the listing of prices to pay for damaged items and the deposit given during checking ^^We never know what could happen.
In the end, all was straightly managed at check out. No issue what so ever. I wish to have used a bit more the kitchen which was the goal with family and baby girl of 2.5 yo. But we ate more often outside even in evenings. But the flat was great, shower great.
Only small remark is about cleaning and we read this beforehand, so no real surprise, but during 5 days stay, cleaning was done once. Also, DLR tracks are almost touching the building ^^and accross the Thames from the flats was the London city airport. We thought we could have noise issue, but being winter we never really had windows open during night and we were not disturbed by noise, thus good windows isolation.
All in all, we were really satisfied. We'll come back and hope to get exactly the same room number ^^
Thanks for our good stay.
Denis
Denis
Se hospedó 4 noches en enero de 2020
Opinión verificada
8/10 Buena
Rosemarie
13 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
lovely place!
Had a short stay but nevertheless was welcomed by the staff and felt cared for. Tahmim was a great help! Hoping to stay another time!
Rosemarie
Se hospedó 1 noche en enero de 2020
Opinión verificada
10/10 Excelente
Cliente verificado
13 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay!
Stay was very nice, staff were friendly! Overall i recommend others to stay at this apartment.
Cliente verificado
Se hospedó 1 noche en enero de 2020
Opinión verificada
4/10 Mala
Sudip
2 ene. 2020
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Poor Experience.
Negatives:
1) The heating failed the second night we were there. While we were provided with heaters after we asked, the staff were not pro active, and the heating system had still not been fixed 5 days later when we left.
2) The shower head started leaking and completely soaked the bathroom. The problem was reported, but still not fixed by the time we left.
3) The kitchen is described as 'well equipped'. It is not. There was no knife, and only one tiny pot to cook with.
4) The second blanket in the room was dirty, and had a large lipstick stain on it, which was very unhygienic.
Positives:
1) Good location, close to DLR station.
Sudip
Se hospedó 6 noches en diciembre de 2019
Opinión verificada
8/10 Buena
Cliente verificado
30 dic. 2019
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Docklands stay
Overall the room was nice and clean however the receptionist informed me that my room is 706, she even wrote it down on the card, as the lifts wasn’t working I had to climb all them steps even though i had a back knee. Once I was on the 7th floor, the key card was not working, so I had to go down those steps again to the receptionist and found out that the room was actually 703 instead. This was quite frustrating as the lifts wasn’t working and I had to climb all them steps, knowing I had a really bad knee.
Cliente verificado
Se hospedó 1 noche en diciembre de 2019
Opinión verificada
8/10 Buena
Deborah
16 dic. 2019
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Lovely virtually new apartment let down by staff.
These apartments are either very recently refurbished or virtually brand-new as everything within a apartment and the decor was pristine
A couple of things left the whole experience down one was the check in the security chap said initially they had no record of us on his list and we were made to sit in a separate waiting room waiting to check-in this required me to re-check my booking to see if I had made a mistake where in fact I had not mistake was on behalf of the apartments not mine.
When we were shown through to the very small reception desk the lady behind did not even look up to say good afternoon prompting me to announce our presents by saying good afternoon. Eventually we did check in and the next problem was one of the tulips was out of service which led to quite a long delay getting to our room which was on the top floor and when we checked out likewise.
However the apartment was lovely ideally situated for the DL are trains and London city airport.
If these two issues can be addressed the whole experience would’ve been five stars.
Deborah
Se hospedó 2 noches en diciembre de 2019
Opinión verificada
10/10 Excelente
Rodolfo
24 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very good place
Perfect location for London City airport and also for city sightseeing. At reception they told after this first time I would become a frequent customer. I do agree!!
Rodolfo
Se hospedó 1 noche en noviembre de 2019
Opinión verificada
8/10 Buena
Cliente verificado
23 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Apartment was very nice...the only issue we had was the heat/thermostat. The room was very hot and we could not regulate without turning completely off.
Cliente verificado
Se hospedó 7 noches en noviembre de 2019
Opinión verificada
10/10 Excelente
Cliente verificado
17 nov. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the best properties I’ve been to, great staff great everything definitely planning to go again.
Cliente verificado
Se hospedó 1 noche en noviembre de 2019
Opinión verificada
4/10 Mala
Cliente verificado
9 nov. 2019
No le gustó: Limpieza
Disappointed
Upon arrival to the apartments our first interaction was very rude. We arrived before the offical check in time however the security guard rudely said as we tried to enter “Check in time is at 2pm”. Reception staff did allow to check in early as the rooms were ready however this left a lasting impression.
While the rooms are quite well appointed, our apartment had a bad smell coming from the drains the entire stay, I mentioned it on numerous occasions but nothing was every rectified, no maintenance staff checked and no manager was every seen to check.
The staff were a mix of very nice and somewhat rude. I would not stay here again.
Cliente verificado
Se hospedó 6 noches en noviembre de 2019
Opinión verificada
10/10 Excelente
Vida
5 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The apartment was very nice and comfortable. I will recomend it to my friends.
Vida
Se hospedó 3 noches en octubre de 2019
Opinión verificada
10/10 Excelente
alex
1 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay.
Amazing stay over the weekend for London Comic Con. was in a decent area, close by to Excel, the accommodation was clean, tidy and had all your adequate needs for staying over, including kitchen utilities to make your own food, if not can access train nearby to get into London city centre. Staff was friendly and helpful and had a nice relaxing stay. Would recommend it to anyone if wanting a place to stay while in London.
alex
Se hospedó 2 noches en octubre de 2019
Opinión verificada
10/10 Excelente
Cliente verificado
31 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was perfect, my stay was amazing
Cliente verificado
Se hospedó 2 noches en octubre de 2019
Opinión verificada
10/10 Excelente
Cliente verificado
28 oct. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A lovely lovely property, perfectly located for ExCel. Thoroughly enjoyed my couple of days there
Cliente verificado
Se hospedó 3 noches en octubre de 2019
Opinión verificada
8/10 Buena
Allen
26 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place next to the Excel
The apartment was a nice size and very convenient for the Excel Centre where I was attending a conference. The bed and furnishings were very comfortable. The check in staff were excellent and very friendly. The only 2 things that impacted my satisfaction were that the air con didn't work at all and the room was a bit stuffy. However there was a stand alone fan in the room which saved the day. The other minor niggle was the DLR which rumbled on late into the night right by the window. However I would not hesitate in staying there again if I were attending a conference at the Excel.The view of London City Airport was fab.
Allen
Se hospedó 2 noches en octubre de 2019
Opinión verificada
10/10 Excelente
Casper
22 oct. 2019
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Lækre lejligheder
Dette er ikke et hotel. Forvent ikke service. Det er lejligheder og de er rigtigt lækre. Store og rummelige. Store vinduer. Lækre møbler, seng og køkken. Service er der ikke meget af, men det er forventet. Der er ingen faciliteter så som restaurant, fitness osv. Der er en 24 timers reception som kan hjælpe med de mest basale ting og der er kiosk service med drikkevarer, snacks osv.
Lækkert ophold og meget centralt placeret i forhold til LCY og ExCeL.
Casper
Se hospedó 2 noches en octubre de 2019
Opinión verificada
10/10 Excelente
Cliente verificado
17 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay...
I enjoyed my time at the apartment. It was very clean and comfortable. Had an amazing sleep, bed was lovely! Only thing I didn't like was the £150 holding deposit and the fact that they give you a list of how much stuff costs if you break it. I get it, but for me.. a little off putting.
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Opinión verificada
10/10 Excelente
Cliente verificado
9 oct. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was well located for my needs at a fairly reasonable price, especially when compared to the nearby rip off hotels!
Clean and airy, there was space to move around and get things done.
The bedroom was a bit small and the lifts were slow and somewhat arcane.
Cliente verificado
Se hospedó 4 noches en septiembre de 2019
Opinión verificada
10/10 Excelente
Cliente verificado
8 oct. 2019
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Sehr angenhjmes Apartment Hotel, ist alles vorhanden und tip top sauper, reception auch immer freundlich und hilfsbereit.
Cliente verificado
Se hospedó 12 noches en septiembre de 2019
Opinión verificada
10/10 Excelente
Cliente verificado
6 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
clean & spacious apartment! will stay again
Cliente verificado
Se hospedó 3 noches en septiembre de 2019
Opinión verificada
10/10 Excelente
Ajith
3 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Brilliant place for excel conferences for our team
Excellent. Would happily stay again
Ajith
Se hospedó 1 noche en octubre de 2019
Opinión verificada
8/10 Buena
Cliente verificado
3 oct. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New, clean and spacious. Very comfortable. Would have been perfect if not for the inflexible check-out time