2/10 Terrible
Meredith H.
6 ago. 2025
Le gustó: Limpieza
We had a disappointing experience with this rental. Key issues included:•Unsafe key pickup: Checkin instructions directed us to retrieve the unit keys from a lockbox placed on a public park bench late at night—not secure or appropriate.•Unit did not match the listing:•Photos in the VRBO listing did not reflect the actual unit. Furnishings were of noticeably lower quality.•Insufficient sleeping arrangements. We are a family of five, including three teenagers. One of us had to sleep on a hard sofa without linens the first night. We reached out immediately for a solution but received no reply until nearly 10 hours later—long after the uncomfortable night had passed. The delayed message offered additional linens or a bed, but included no apology or acknowledgment of our earlier messages.•Appliances not functional. The washer/dryer combo did not dry clothes—an issue noted in previous reviews and still unresolved. The shower only worked at dangerously hot temperatures or not at all.•. Lack of responsiveness. After we requested a refund, the owner initially replied that he would get back to us “to reach a deal,” but then stopped responding entirely.Due to these issues, we chose not to stay the second night we had planned to stay. We cannot recommend this rental based on our experience.
Meredith H.
Se hospedó 2 noches en julio de 2025
