Leonardo Royal London St Paul’s

Chose a different option if you can... 2 nights - 1'000 euros. I know its London, but still its not peanuts and certain level of quality can or should be be expected. Upon arrival we were told that our suite was in ... another building. As we came for the conference in the same hotel going in and out of the building was not an option. It was a studio suite, looking quite nice on the pictures. We came back to the reception asking to change the for the same standard but inside the hotel building. We were told they were sold out but apparently there was one room left on the first floor and we could have it. I agreed and asked if it was of the same standard. We were told yes. When we came to the room it was a dark and gloomy space with a destroyed fridge frame and...room adjusted to incapable persons (lots of support all over the place, lower sink, shower with plastic cover straight on the floor, etc. I am not a picky person and after 8 hours journey i did not care much so we stayed. Last day i came to the reception and asked for a delayed checkout as our plane was leaving late. I commented on the fact that nobody has even notified us that we would have a different both standard of the room and type. I was told i could stay longer but each hour would cost 20GBP additionally. I paid, but i decided to share this experience here and recommend to avoid. Not a friendly place with unhappy stuff at reception.