Recepción

Opiniones de Tavistock Hotel

3 out of 5
Tavistock Hotel
48-55 Tavistock Square, London, England

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 405 de 1161 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 420 de 1161 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 196 de 1161 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 83 de 1161 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 57 de 1161 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

7.2/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Guadalupe

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No hicieron la limpieza de la habitacion y el unico dia que la hicieron, no barrieron, no cambiaron toallas, ni se llevaron los trastes sucios. Por otro lado en su pagina argumentan que saben hablar todos los idiomas y no hay nadie que sepa español. Una perso a de la recepcion super grosera y racista
Se hospedó 5 noches en abril de 2024
Respuesta de Yon, el 25 abr. 2024
Dear Guadalupe,We sincerely apologize for the inconvenience you experienced during your stay and appreciate you taking the time to share your concerns with us.It's disheartening to hear that your room was not properly cleaned throughout your stay. This does not meet our service standards, and we apologize for any inconvenience this may have caused. Your feedback helps us identify areas for improvement, and we have taken steps to address this issue with our housekeeping team to ensure the appropriate measures are taken in the future.Regarding your comment about language, we sincerely apologize for any inconvenience you experienced. We strive to provide multilingual service to meet the needs of all our guests, and I regret that you did not encounter any staff members who speak Spanish during your stay. We will work to improve the availability of staff who can communicate in different languages to ensure a more satisfactory experience for all our guests.We appreciate your feedback as it helps us improve our services and ensure that every guest has a positive experience at Tavistock Hotel. We hope to have the opportunity to welcome you back in the future and demonstrate our true hospitality.Best regards,Yon AddisNight Manager

8/10 Bueno

Carlos

Se hospedó 3 noches en marzo de 2024
Respuesta de Nesh, el 15 abr. 2024
Dear Carlos, Thank you for your score, I'm happy to see you enjoyed your stay with us. We hope to welcome you back t our hotel very soon. Kind regardsNesh, Night Manager

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente atención y ubicación ☺️
Se hospedó 7 noches en enero de 2024
Respuesta de Tavistock, el 8 feb. 2024
Dear Mario, Thank you very much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed the excellent service and prime location at Tavistock Hotel.At Tavistock Hotel, we are dedicated to providing our guests with an exceptional experience in every aspect of their stay, from service to the comfort and convenience of our location. It is truly gratifying to know that we met your expectations in these regards.We look forward to welcoming you back in the future and providing you with another unforgettable stay. Please do not hesitate to reach out if you need any further assistance for your next visit.Thank you once again for choosing Tavistock Hotel as your accommodation destination!Warm regards,Yon AddisTavistock Hotel

10/10 Excelente

fabricio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente atención y servicio. Todo es perfecto.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Nesh, el 26 dic. 2023
Dear Fabricio, Thank you for your comments and score, I'm happy to see you have enjoyed your stay with us.Wishing you all the best in the New Year and we hope to see you back to our hotel very soon. Kind regardsNesh, Night Manager

10/10 Excelente

Sebastian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really great hotel. Friendly staff, very clean and really well located.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Nesh, el 18 nov. 2023
Dear Sebastian, Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.I am delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and to thank them for their continued high standard of service. Thank you for choosing the Tavistock Hotel and we look forward to welcoming you back to our hotel in the near future.All The Best,Nesh, Night Manager

10/10 Excelente

Tomas Jorge

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very kind and the room was ready before the check in time. Very good communicated via bus and tube. Good service.
Se hospedó 2 noches en octubre de 2023
Respuesta de Nesh, el 17 oct. 2023
Dear Thomas Jorge, Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.I am delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. Thank you for choosing the Tavistock Hotel and we look forward to welcoming you back to our hotel in the near future.All The Best,Nesh, Night Manager

4/10 Malo

VERONICA

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
El hotel esta bien situado, tiene cerca el metro y buses, pero esta en un sitio ruidoso. No tiene aire acondicionado y las ventanas son muy estrechas y no se pueden abrir, en nuestras habitaciones del piso 8 hacia mucho calor! aunque afuera había viento y estaba fresco. Nos dieron otro ventilador, pero la habitación solo tenia dos tomas eléctricos, no lo pudimos conectar! ( tampoco podíamos conectar los dos celulares para cargarlos al mismo tiempo) Las habitaciones no son insonorizadas y el corredor tráquea ( es como en madera) además son muy estrechas. definitivamente no nos gusto.
Se hospedó 3 noches en julio de 2023
Respuesta de Sayed , el 19 jul. 2023
Dear Veronica,Thank you very much for your comment and score on your stay with us as it is important for us in order to improve on our standards.I'm sorry for the inconvenience you had on your stay with us, Unfortunately we are experiencing some unexpected hot weather in London which makes our room hot more than usual but as you have mentioned we are providing fan to all our rooms if you could not use it we could have provide an extension lead in case of request at reception, window can not be opened fully due to the safety policies that is the standard size for the windows to be open.We hope to host you again soon with some nice experience and memories next time.Kind regards Sayed Night Manager

10/10 Excelente

Rocio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel! And excellent service !
Se hospedó 2 noches en julio de 2023
Respuesta de Francis, el 7 jul. 2023
Dear Rocio,Thank you for taking time and rating us 5 out of 5 ,we delighted to read your review and would hope to have the opportunity of welcoming you back very soon.RegardsFrancis C Night Manager

10/10 Excelente

JOSE ARTURO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo muy bien, gracias
Se hospedó 3 noches en junio de 2023
Respuesta de Tavistock, el 16 jun. 2023
Dear JoseThank you for your score on your stay with us. I am glad that your stay was as enjoyable as we would both have hoped for.I do hope we have the opportunity to welcome you back for a far better stay next time.kind regardsBogdan

8/10 Bueno

Landsie

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Las habitaciones son pequeñas, pero debo decir que recomiendo el desayuno buffet, vale la pena y muy bueno.
Se hospedó 5 noches en mayo de 2023
Respuesta de Sayed , el 14 jun. 2023
Dear Landsie,Thank you for your score and comment on your stay with us.I am sorry for the inconvenience as all our rooms are standard size.I do hope we have the opportunity to welcome you back for a far better stay next time.Kind regards,Sayed Niazi night manager Tavistock hotel

10/10 Excelente

Rene

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2022
Respuesta de Hugo, el 30 dic. 2022
Dear ReneThank you so much for the score and comments on your recent stay at the Tavistock Hotel.I do hope we have the opportunity to welcome you back soon.Yours sincerelyHugo Stevenson

6/10 Aceptable

HORACIO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Camas muy malas
Respuesta de Hugo, el 30 dic. 2022
Dear Horacio,Thank you so much for the score on your recent stay at the Tavistock Hotel.I do hope we have the opportunity to welcome you back soon.Yours sincerelyHugo Stevenson

4/10 Malo

JOSÉ IGNACIO

Viaje familiar
No le gustó: Comodidad de las habitaciones
hotel para dos días, no más.
Las habitaciones muy pequeñas, el armario es tan pequeño que las perchas tenían que estar torcidas para poder cerrar el armario. para movernos por la hqabitación teníamos que cedernos el paso unos a otros.
Se hospedó 6 noches en noviembre de 2022
Respuesta de Hugo, el 30 dic. 2022
Dear JoseWe appreciate you taking the time to provide feedback about your recent experience at the Tavistock Hotel and we are disheartened and sorry that, on this occasion, we were unable to live up to your expectations. Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments so that they may be addressed. We strive to make each stay as pleasant and comfortable as possible and I hope you will give us a chance, by staying with us again.We hope to see you soon.All The Best,Hugo StevensonHotel Manager

8/10 Bueno

Michelle M

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Carlos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Exclente lugar y buen ubicado
Se hospedó 1 noche en noviembre de 2022
Respuesta de Roni, el 21 nov. 2022
Estimado CarlosGracias por su comentario. Esperamos volver a verte pronto. Saludos

10/10 Excelente

Eduardo

Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Jose Luis

Se hospedó 4 noches en noviembre de 2022
Respuesta de Roni, el 21 nov. 2022
Dear Jose LuisThank you for your rating. Guest feedback is our most valuable tool, with that, we can understand better our guest's needs and improve our service. Looking forward to welcoming you back.My best wishes

8/10 Bueno

Lautaro

Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

Galia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encantó la ubicación, es muy conveniente para el transporte, además frente al hotel hay un lindo parque y pues podía verlo todas las mañanas. Lo que pueden mejorar es el servicio de limpieza ya que no llegaban a diario, no supe nunca cuándo llegarían y cuándo no, y también que las habitaciones son demasiado básicas, una refri y un microondas serían un servicio excelente para los huéspedes.
Se hospedó 8 noches en octubre de 2022
Respuesta de Hugo, el 31 oct. 2022
Dear GaliaThank you for your comments and score on your stay with us. I am glad that your stay was as enjoyable as we would both have liked. I do hope we have the opportunity to welcome you back for a far better stay next time.kind regardsHugo StevensonHotel Manager

8/10 Bueno

Galia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Las habitaciones son muy básicas pero el lugar es muy conveniente y el servicio del personal es bueno.
Se hospedó 7 noches en octubre de 2022
Respuesta de Hugo, el 27 oct. 2022
Dear GaliaThank you so much for the score and comments on your recent stay at the Tavistock Hotel.I do hope we have the opportunity to welcome you back soon.Yours sincerelyHugo Stevenson

6/10 Aceptable

Clara

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Nice staff, old and little rooms
Se hospedó 6 noches en octubre de 2022
Respuesta de Roni, el 24 oct. 2022
Dear Clara, thank you for your feedback, we appreciate your comment as this is the most valuable tool that we have to understand the guest needs and improve our service. Best Regards

8/10 Bueno

ANA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de Hugo, el 17 oct. 2022
Dear ANA,Thank you so much for the great score and comments on your recent stay at the Tavistock Hotel.I do hope we have the opportunity to welcome you back soon.Yours sincerelyHugo Stevenson

6/10 Aceptable

cesar

Se hospedó 3 noches en octubre de 2022
Respuesta de Hugo, el 17 oct. 2022
Dear CesarThank you for your score for the stay you had with us. It is great to see you have scored us a so highly. I am delighted that you had a great stay with us.Kind regardsHugo StevensonHotel Manager

6/10 Aceptable

Pilar

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Personal muy amable y atento, se podía acceder andando al centro. Lo único que no me gustó fue que apareció debajo de la cama una botella de agua vacía que no era nuestra y los muelles y somieres sonoros de los colchones.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Hugo, el 3 oct. 2022
Dear Pilar,Thank you for the feedback on your stay with us at the Tavistock and the points that you have raisedI am sorry for the housekeeping issue that you have raised, and i will follow up with the manager. We strive for high standards of cleanliness and i am sorry we failed you on this occasion.I appreciate that there are many choices of where you can stay in London and I do hope that we have the opportunity to welcome you back to the Tavistock soon.Sincerely,Hugo StevensonHotel Manager

10/10 Excelente

Blanca

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena ubicación y cómoda habitación. El personal en general, en especial la gerencia, excelente atención.
Se hospedó 12 noches en agosto de 2022
Respuesta de Hugo, el 26 ago. 2022
Dear Blanca,Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback!We look forward to welcoming you back to our hotel in the near future. In the mean time please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing the Tavistock Hotel. All The Best,Hugo StevensonHotel Manager

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2022
Respuesta de Angelica Montalto - Assistant Front Office Manager, el 22 ago. 2022
I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. I would really appreciate if you could provide us with some feedback which would really help us to improve in those areas of the hotel that we may not initially be aware of that cause an inconvenience. If there is anything we could do to make your next stay 10/10, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.

10/10 Excelente

Yoko Georgina Yen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelent
Se hospedó 6 noches en julio de 2022
Respuesta de Hugo, el 29 jul. 2022
Dear Yoko Thank you for your score following your stay with us, i am delighted that the team looked after you so well. I do hope we have the opportunity to welcome you back soon. Kind regards Hugo Stevenson Hotel Manager

6/10 Aceptable

Peter

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The size of the bathroom for a double room was extremely small. The dining room which is used for breakfast is inadequate
Se hospedó 1 noche en mayo de 2024
Respuesta de Viktoriia, el 3 may. 2024
Dear Peter,Thank you for sharing your thoughts with us. We apologize that the size of the room did not meet your expectations for the price paid. We understand the importance of feeling comfortable and satisfied with your accommodation, and we regret any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience. Warm regards, Viktoriia

6/10 Aceptable

Christine

Viaje en grupo, Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Property close to transit options however it was near a club so very noisy at night. The room was clean just outdated and didn't have items like a safe. The linens and towels were very rough. Service was good
Se hospedó 7 noches en abril de 2024
Respuesta de Yon, el 2 may. 2024
Dear Christine,Thank you for taking the time to provide feedback about your recent stay at Tavistock Hotel. We sincerely apologize for any inconvenience caused by the noise from the nearby club and for not meeting your expectations with regards to the room amenities and linens.Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We truly appreciate your kind words regarding our convenient location and the quality of service provided by our team.We understand that we fell short during your stay, but we would like to assure you that your concerns have been addressed with our team. We would be incredibly grateful for another opportunity to exceed your expectations and provide you with a much-improved stay.Once again, we apologize for any shortcomings during your recent visit and thank you for bringing them to our attention. We look forward to the possibility of welcoming you back and demonstrating the improvements we've made.Warm regards,Yon AddisTavistock Hotel

10/10 Excelente

Vicki

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient hotel, rooms with a park view too. Easy parking, which has ev charging points in too which was a bonus. The reception , bar and dining areas were beautiful and the room was clean and well kept. Just a little basic. Really good quality hotel for the money.
Se hospedó 1 noche en abril de 2024
Respuesta de Yon, el 1 may. 2024
Dear Vicki,Thank you for your positive review! We're delighted you enjoyed your stay and appreciated our amenities. We look forward to welcoming you back soon!Warm regards,Tavistock Hotel

10/10 Excelente

Mandy

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location, friendly helpful staff. Good price. Nice clean rooms. Lovely foyer when arriving. Would recommend and would stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Kennedy, el 29 abr. 2024
Thank you for your lovely feedback. We're thrilled you appreciated our convenient location, helpful staff, and reasonable prices. It's wonderful to hear you found our rooms clean and enjoyed our welcoming foyer. Your recommendation means a lot to us, and we'd be delighted to welcome you back whenever you're in the area. Warm regards,

10/10 Excelente

Mary Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
An easy walk from the Russell St. tube and close to Euston. Very quiet. My room could use a refresh, but it wouldn’t stop me from staying here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Kennedy, el 29 abr. 2024
Thank you for your feedback, Mary Jane. We're delighted you found our location convenient and enjoyed the tranquility. We appreciate your suggestion regarding the room refresh and will certainly look into it. We're glad it didn't deter you from considering us for future stays. We aim to ensure every guest has a comfortable experience and hope to welcome you back soon. Kind regards.

10/10 Excelente

Tauhera

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 8 noches en abril de 2024
Respuesta de Kennedy, el 29 abr. 2024
Thank you for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the near future. Warm regards

10/10 Excelente

Pamela

Le gustó: Limpieza y servicio y personal
Great area, nice staff
Se hospedó 2 noches en abril de 2024
Respuesta de Yon, el 3 may. 2024
Dear Pamela,Thank you for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the near future.Warm regards,Yon AddisTavistock hotel

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very accommodating, and a very convenient location for those who are running the London Marathon.
Se hospedó 6 noches en abril de 2024
Respuesta de Yon, el 26 abr. 2024
Dear BruceThank you for taking the time to leave us a review! We're glad to hear that you found our hotel accommodating and convenient for the London Marathon. We look forward to welcoming you back again in the future.Warm regards,Yon AddisNight Manager

10/10 Excelente

Martin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
VERy comfortable stay with most helpful and charming staff
Se hospedó 1 noche en abril de 2024
Respuesta de Yon, el 26 abr. 2024
Dear Martin,We greatly appreciate your review! It's wonderful to hear that you had a very comfortable stay with us and found our staff helpful and charming. Your kind words will surely motivate our team to maintain the high level of service you experienced. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Yon AddisNight Manager

8/10 Bueno

Zoltan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Some rooms have unmovable shower heads which could be changed to moveable ones.
Se hospedó 8 noches en abril de 2024
Respuesta de Yon, el 25 abr. 2024
Dear Zoltan,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall.We appreciate your suggestion regarding the shower heads in some of our rooms. We understand the importance of having adjustable shower heads for our guests' comfort and convenience. Rest assured, we will take your feedback into consideration for future improvements.We hope to welcome you back to Tavistock Hotel in the near future and provide you with an even more comfortable stay.Warm regards,Yon AddisNight Manager

10/10 Excelente

Charles

Se hospedó 6 noches en abril de 2024
Respuesta de Yon, el 25 abr. 2024
Dear Charles,Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had an exceptional stay at Tavistock Hotel.Your positive feedback means the world to us, and we're delighted to have met your expectations. It's our goal to provide every guest with a memorable and enjoyable experience, and we're glad to hear that we succeeded with your stay.We look forward to welcoming you back to Tavistock Hotel in the future for another fantastic stay!Warm regards,Yon Addis

8/10 Bueno

Noah, Jackson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent value for an excellent location.
Se hospedó 2 noches en abril de 2024
Respuesta de Viktoriia, el 17 abr. 2024
Dear Noah,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.Thank you for rating us 4/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

8/10 Bueno

Sylvia

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is great. The service is very nice.
Se hospedó 6 noches en abril de 2024
Respuesta de Viktoriia, el 17 abr. 2024
Dear,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.We're thrilled to hear that you enjoyed our convenient location, with easy access to bus stops and the metro nearby. Thank you for rating us 4/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

10/10 Excelente

Koichi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ホテル前が公園で、バスの便が良く、大英博物館にも歩いて行けた。ユーロスターへもバス一本で7分。
Se hospedó 3 noches en abril de 2024
Respuesta de Yon , el 17 abr. 2024
Dear Koichi,Thank you for taking the time to share your feedback with us. We are delighted to learn that your recent stay at Tavistock Hotel was nothing short of excellent, earning a perfect 5/5 rating. Ensuring our guests experience the highest level of comfort and satisfaction is our utmost priority, and it is gratifying to know that we have met your expectations.Your positive remarks serve as a testament to the dedication of our team members who strive to deliver exceptional service consistently. We sincerely appreciate your kind words and the opportunity to have contributed to your enjoyable experience.Should you have any further feedback or requests for your future visits, please do not hesitate to reach out to us. We eagerly anticipate the opportunity to welcome you back to Tavistock Hotel and exceed your expectations once again.Warm regards,Yon AddisNight Manager

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service was very well, location is amazing for the price.
Se hospedó 3 noches en abril de 2024
Respuesta de Nesh, el 12 abr. 2024
Dear Jill, Thank you very much for your comments and score, I'm glad to see you enjoyed your stay with us. All our team takes a great pride in providing great experience for all our guests and I thank you on their behalf. We look forward to welcoming you back to our hotel very soon. Kind regards, Nesh, Night Manager

8/10 Bueno

Ingo

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en abril de 2024
Respuesta de Nesh, el 12 abr. 2024
Dear Ingo, Thank you for your score, I'm happy to see you enjoyed your stay with us. Kind regardsNesh, Night Manager

10/10 Excelente

JESSICA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Yon, el 9 abr. 2024
Dear Jessica,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a perfect 5/5 stay at Tavistock Hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay soon!Best Regards,Yon AddisTavistock Hotel

6/10 Aceptable

AKIKO

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
静かで立地は最高でした。地下鉄駅3駅利用でき、大英博物館まで歩けて、バスも乗りやすかったです。ホテルがたくさんあり夜も賑やかで、ミュージカル鑑賞後の22時くらいになっても怖いと感じませんでした。 朝食も種類が豊富で毎日同じメニューが気にならないくらいでした。 ただ部屋が…古いのと冷蔵庫がないのが不便でした。 電子レンジを使わせてくれないか、と頼んだら即座に明白な拒否、仕方ないのかもしれませんが… 帰りの便が夕方だったので、チェックイン後のスーツケース預かりを快く受けてくれたのはよかったです。
Se hospedó 5 noches en marzo de 2024
Respuesta de Viktoriia, el 30 mar. 2024
Dear Akiko,Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.We do provide a refrigerator for the medicine. Unfortunately, we do not have a microwave because of the food contamination.Thank you for your understanding. We look forward to welcoming you back to our hotel in the near future. Kind regards,

8/10 Bueno

Loredana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and very good value for the money considering it is London. We had the family room which was big although it had a weird layout. There is a lot of variety for breakfast. We highly recommend this hotel.
Se hospedó 6 noches en marzo de 2024
Respuesta de Yon, el 27 mar. 2024
Dear Loredana,Thank you for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay at Tavistock Hotel. We hope to have the pleasure of welcoming you back soon.Best regards,Yon AddisNight Manager

8/10 Bueno

Christine Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Nesh, el 26 mar. 2024
Dear Christine Elizabeth, Thank you for your score, I'm happy to see you enjoyed your stay with us. Looking forward to welcome you back to our hotel very soon. Kind regardsNesh, Night Manager

10/10 Excelente

Connie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were friendly happy to help and nothing was too much trouble. Looking forward to staying again soon.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kennedy, el 14 mar. 2024
Thank you for your kind words, Connie! We're thrilled to hear that you had a wonderful experience with our friendly and helpful staff. It's always our pleasure to assist you, and we're delighted that you're looking forward to staying with us again soon. We can't wait to welcome you back for another fantastic stay! If there's anything special you'd like for your next visit, please don't hesitate to let us know. Kind regards, Kennedy

10/10 Excelente

Roberta

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a very pleasant stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nesh, el 13 mar. 2024
Dear Roberts, Thank you very much for your comments and score. I'm delighted to see that you enjoyed your stay with us. All our team work very hard to make every stay in Tavistock Hotel as pleasant as possible and well appreciate your feedback. Looking forward to welcome you back to our hotel very soon, Kind regardsNesh, Night Manager

8/10 Bueno

Anthony, Coventry

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Property is in a prime location, but it would have been nice to have been warned about the roadworks outside and that the work started very early. Also, the loud ring on the lift call button is particular disturbing in the middle of the night - this should be fixed as a matter of priority.
Se hospedó 1 noche en marzo de 2024
Respuesta de Yon, el 11 mar. 2024
Dear Anthony,Thank you for taking the time to share your feedback with us. Your insights are invaluable as we strive to provide the best possible experience for our guests. We sincerely apologise for any inconvenience caused by the roadworks outside. We understand how disruptive this can be, and we will make every effort to provide advance notice to our guests in similar situations moving forward.Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to learn and improve. We hope to have the pleasure of welcoming you back for a much-improved experience in the future.Warm regards,Yon AddisNight Manager