2/10 Terrible
Cliente verificado
17 jun. 2025
No le gustó: Limpieza
I have never needed to write a critical review before but feel I should warn people about this property. To start, we arrived to a dirty house, the cleaners arrived about the same time and therfore took over 3hrs. out of our stay. I was never offered a discount even though when I asked if we could check in 1hr. early , we were told we would have to pay 25 !!! The back door did not lock as there was no key. I got in touch with the rental agent and was not offered any assistance that evening. I was travelling with my son & family and he was very worried for the safety of his family. This caused a sleepless night & a terrible start to our vacation. The back deck had loose boards that gave way as you walked on it. The cleaner took note & said he would report the problem. The steep staircase has extra shallow treads( old house) and no hand railing which made it treacherous, especially with luggage. It looked nothing like the photos advertised. We made plans to leave in the morning & got another rental. I was refused, my money back for the remaining days and to add insult to injury I had also paid a damage deposit which I was refused as well. I truly can’t imagine the positive reviews are real. Be warned & stay away from this property.
Cliente verificado
Se hospedó 4 noches en junio de 2025