El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
Formas de acceso
Personal de recepción
Mascotas
No se aceptan mascotas
Niños y camas adicionales
Los niños son bienvenidos.
Hay camas extra disponibles.
Hay cunas disponibles previa solicitud.
Información importante
Información importante
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Preguntas frecuentes
¿Thistle Kensington Palace acepta mascotas?
No, la propiedad no acepta mascotas.
¿A qué hora es el check-in en Thistle Kensington Palace?
Hora de inicio de check-in: 14:00.
¿A qué hora es el check-out en Thistle Kensington Palace?
El check-out es a las 12:00.
¿Dónde se encuentra Thistle Kensington Palace?
Este hotel se encuentra en Centro de la ciudad de Londres, a unos pasos de Kensington Gardens y Kensington High Street. Hyde Park y Imperial College London también se encuentran a 10 minutos. Estación de tren High Street Kensington se encuentra a 8 min caminando, y Estación de metro Gloucester Road se encuentra a 12 min a pie.
¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?
Sí, esta propiedad ofrece cancelación gratuita en tarifas de habitación seleccionadas, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.
Opiniones
Opiniones de
6.0
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
6.8
Limpieza
6.6
Servicio y personal
5.2
Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 2 de 31 opiniones
10 - Excelente
2
Puntuación de 8, es decir, Bueno. Basada en 10 de 31 opiniones
8 - Bueno
10
Puntuación de 6, es decir, Aceptable. Basada en 8 de 31 opiniones
6 - Aceptable
8
Puntuación de 4, es decir, Malo. Basada en 8 de 31 opiniones
4 - Malo
8
Puntuación de 2, es decir, Terrible. Basada en 3 de 31 opiniones
2 - Terrible
3
Opiniones
Opinión verificada
8/10 Buena
Iain, London
30 jun. 2007
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great location
The hotel is in a great location on the edge of Hyde Park, the hotel was clean and tidy although it is starting to get very old.
Iain
Opinión verificada
2/10 Terrible
Pete, Sarasota, FL
13 jun. 2007
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It's Just OK
The rooms we had were very big for Europe, but that is all. They were old and very little up keep. The Staff was rude at best. The Bed we had was like sleeping on a cobble stone street. You would be much better off at the Kensington Close. They have smaller rooms but much, much, more comfortable and clean and safe. It is also close ( one block ) from the High Street Station.
Pete
Opinión verificada
6/10 Aceptable
Traveller, Scotland
10 jun. 2007
No le gustó: Limpieza y condiciones de la propiedad
Not The Best
Not the best hotel we've stayed at! Obviously paying for the area and not the hotel. The hotel is in need of refurbishment and upgrade. Our room had missing lightbulbs, dirty nets and holes in the bed throw. The bathroom had broken tiles on the floor and the toilet seat was also broken across the middle. Grubby feel to the whole room. If we had been staying longer than the one night we would definitely have asked to have been moved.
Traveller
Opinión verificada
8/10 Buena
David, Boston
27 abr. 2007
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great room, great location
We had a beautiful and unexpectedly large room in a particularly nice part of the hotel, on the 4th floor overlooking the Kensington Gardens. Its a 5-minute walk to the Gloucester Road Tube Station and a 2-minute walk from some great little restaurants. Overall my wife and I were very pleased. The room was clean, the service fine, and the location wonderful.
David
Opinión verificada
8/10 Buena
Bryan, Sydney
20 abr. 2007
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Good for the price - excellent for location
I thought the Thistle hotel would be in better shape, but it's very much an old style hotel in an old part of time - albeit a very nice part of town (I lived down the road for 6 months so know the area is VERY nice). Don't expect sweeping corridors and state of the art lifts, it's very much an old 1930s style hotel inside. Rooms are clean and comfortable, staff were helpful. I would recommend as it's great value for what you get, and the location. Not homeymoon material though.
Bryan
Opinión verificada
2/10 Terrible
julian, New York
18 abr. 2007
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bed
The bed was the major problem.... Old, convexed, sprung etc....... I asked about 3 times for it to be changed... to no avail.
julian
Opinión verificada
6/10 Aceptable
Jon, Cardiff
22 feb. 2007
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Typical business hotel for London
Price is ok considering the location near central london (5 stops on the tube) and the hotel, whilst impersonal, was ok
Jon
Opinión verificada
4/10 Mala
Sonia, Cambridge
14 feb. 2007
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Not Impressed
We were staying in London for one night to see a show at the Royal Albert Hall and wanted somewhere close by but not too expensive. On the face of it this hotel ticked the boxes but, when we checked in, we were given the choice of a twin room (non-smoking) or a double room (smoking), despite booking a double non-smoking room. Being non-smokers the smell of stale cigarette smoke was abhorrent so chose the twin room option. Which was horrbile. On entering the room, it was clear that it was in need of modernisation (there were water stains on the wall-monted lampshades) and we had a lovely view of a rooftop. We complained and refused to budge. Reception staff gave us a complimentary upgrade to a 'deluxe double' room on the seventh floor. This too was quite shabby with peeling wallpaper, a broken picture light and a minibar abandoned in the middle of the room. The 'double' bed was two twin beds pushed together. All in all, the best thing about the room was the view of Kensington Palace and the gardens opposite and the location. In summary, the hotel itself is in desperate need of renovation and modernisation.
Sonia
Opinión verificada
6/10 Aceptable
James, World roamer in a wheelchair
31 ene. 2007
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Not wheelchair accessible
after 2 nights they did find a sister holte North of Hyde park that was accessible. Thistle Kessington Gardens and Thistle Marble Arch's rooms are almost identical, would highly recomment these two Thistle holels. They did give back 50% for thos first two nights.
James
Opinión verificada
8/10 Buena
alain, france
28 ene. 2007
Le gustó: Servicio y personal
qualite prix ok
les chambres meriteraient une mise à niveau
alain
Opinión verificada
4/10 Mala
Mina, New York
27 ene. 2007
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Room for improvement
The hotel is desperately in need of renovation. The fire alarm went off twice during our six night stay. My key card had to be changed four times. The carpet was buckling and held in place by duct tape. The shower curtain fell down and wasn't fixed for two days. One of the elevators was out of service for three days.
Mina
Opinión verificada
8/10 Buena
Nathaniel, NYC metro area
29 nov. 2006
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Hotel
The room and bathroom were large (much larger than the typical budget hotel I stay at), coupled with the bargain price I paid, makes the hotel a super deal. It is a five minute walk from High Street Kensington stop on the circle and district lines.
Nathaniel
Opinión verificada
6/10 Aceptable
Wolfgang, Düsseldorf
8 oct. 2006
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Lage optimal zur Royal Albert Hall, mittelmäßiges Zimmer
Zimmer 512, Ausblick in alten Hinterhof, nicht beeindruckend, Flur mit muffeligem Teppichboden, Zimmer anfangs auch muffelig, mit offenem Fenster aber ok, sauber, im Bad keine Ablagen vorhanden und die Wanne schon ziemlich abgenutzt, wer es altenglisch mag, fuer den sicherlich ok freundlicher Service in der Bar, Einrichtung der Bar mit Hockern und Tischen eher lieblos drei Sterne gerade noch akzeptabel! Empfehlung daher auch eingeschränkt, jein, very british halt
Wolfgang
Opinión verificada
6/10 Aceptable
Bill, Vermont
4 oct. 2006
Le gustó: Servicio y personal
Decent value for London
The staff is friendly & helpful, the location is upscale and the room was quiet. Things to look out for: 1) the shower was prone to hot water surges, and 2) although the hotel is listed as having high-speed internet access, we didn't use it as it came with a hefty charge per minute. Try the internet cafe down the street.
Bill
Opinión verificada
6/10 Aceptable
AWi, Fürth, D
25 sep. 2006
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Charm vergangener Tage
+ gute Lage (Kensington-/Hydepark), 15min mit Bus ins Zentrum, 7..8min zu Fuss zur U-Bahn; + Baustil und Ambiente hat was vom "Good old England" - Renovierungsbedürftig (Lichtschalter defekt, Toilettenbrille auf Nachfrage repariert, Fenster Scharnier herausgerissen, Teppiche durchgetreten) - Service des Personals beschränkt sich auf das notwendigste
AWi
Opinión verificada
10/10 Excelente
Laurent, Grasse-Magagnosc - France
12 ago. 2006
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Idéalement placé, chambre spacieuse et agréable
Hôtel situé en face du parc de Kensington et des rues commerçantes. Idéal pour le shopping et la découverte des monuments historiques ou musées. L'hôtel est de style victorien ; le personnel est compétent et les chambres confortables, spacieuses et propres. Nous n'avons pas testé le restaurant. Nous avons aimé dans l'ensemble.
Laurent
Opinión verificada
4/10 Mala
Tom, Seattle, WA
19 jul. 2006
Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Location Great, but nothing else
When we checked in, London was very warm. We were given the Expedia special Rate, and so were assigned a room with no air conditioning. The room was stuffy and warm. The window, which looked out on an air shaft, would only open 12" and afforded us no breeze. As it was warm, over 90 degrees, we wanted to take a shower. We could not as the shower was broken and was not fixed until the next day. When it was fixed, the temperature control and water pressure were quite variable. We requested a fan, and had to make 4 additional requests before one was delivered, 12 hours after the original request. Need we say more?
Tom
Opinión verificada
8/10 Buena
Kathy, Western Massachusetts
12 jul. 2006
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good budget accommodations.
My husband and I spent four nights here in late June. While the carpet is worn and the bathroom facilities dated, the hotel was clean, comfortable, and convenient. The hotel staff were helpful and friendly. I'd definitely stay here again.
Kathy
Opinión verificada
8/10 Buena
Tonya, NY
28 jun. 2006
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Very nice location.
Very nice location, close to everything.
Tonya
Opinión verificada
8/10 Buena
Helen, France
21 jun. 2006
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Would definitely stay here again
Great location, very quiet, lovely room for price.
Helen
Opinión verificada
4/10 Mala
Wendy
17 may. 2006
No le gustó: Servicio y personal y condiciones de la propiedad
Find Another Hotel
As a frequent business traveler to London, I want to strongly encourage other visitors to find another hotel at this very convenient location. The Thistle Kensington is outdated and understaffed. There are few services for business travelers. The Kensington High Street neighborhood is terrific with easy transport options and great restaurants. If you're looking for moderately priced accomodation in London, there are better destinations than this poorly maintained property.
Wendy
Opinión verificada
6/10 Aceptable
robert, indian trail,n.c.
5 may. 2006
No le gustó: Comodidad de las habitaciones
would recommend with reservations
would recommend with reservation,room adquate but the location is wonderful
robert
Opinión verificada
4/10 Mala
Dave, Los Angeles, CA
3 may. 2006
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Spartan at best
Well located old hotel. Torn, worn out carpeting and an overall run down condition. I thought saving money on a room would be a good idea but I won't do it again. Every day when I came back to my room I was disapointed. More like a two star than the three stars given.
Dave
Opinión verificada
4/10 Mala
barbara, west hartford, CT
5 jun. 2005
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Don't go
Just returned from out trip to the Thistle kensington palace. The room was the dreariest we had ever seen...view of the firescape and hallway carpet repaired with duct tape. In extreme need of an extreme makeover. The lobby sofas were thread bare and no minibar or refrigs in the room. If you like the smell of stale air and lingering smoke...the hotel's tavern/bar is the spot for you.We immediately asked for another room which was a better. Location was great...but would not stay again.
barbara
Opinión verificada
6/10 Aceptable
John, St. Louis, Mo.
2 jun. 2005
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great location, poor accomodations
We were impressed by the location and exterior appearance of the hotel, but that's where the good impressions ended. The hotel is poorly maintained, the bed in our room was laughable. We jokingly referred to it as "Rice Krispies" because it snapped, crackled and popped every time you moved on the bed. It was extremely hard and when we asked for another room, we were told that all of the beds were the same. The elevators (lifts) were unreliable. They would occasional malfunction and refuse to let you out on your floor. One was completely out of order for a day, leaving us with one for the entire hotel. The location, however is excellent. It is just across the street from Kensington Park and Kensington Palace, within walking distance of shopping, including Harrods, and other attractions.