Dear Hector, thank you for sharing your review. We are so happy to hear you liked our hotel and it's excellent location. We look forward to welcome you back soon! Best wishes,

Dear Aurelio Anaya, thank you for your feedback. We are happy you enjoyed your stay with us. We hope you also enjoyed exploring the city. See you again soon! Kind regards, Senami

Dear Gabriel, thank you for your feedback during your recent stay. We are glad you enjoyed your stay with us. We do look forward to welcoming you again. Kind Regards, Alina

Dear Erika, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Julia, Thank you for taking the time to review your stay with us. I am very excited to hear that you had a great time with us and our staff made your stay enjoyable. We do take pride in catering to our guests’ needs the best way we can. We look forward to welcoming you back to our hotel in the future. Best Wishes,Kristine

Thank you Carlos Hiram for your feedback. We are happy you enjoyed your stay with us. See you again! Kind regards, Senami

Thank you for your comment, Roger,We are so happy to see you enjoyed your stay with us. Looking forward to you coming again! Kind regards,

Thank you for your comment, Carlos a Ramirez,We are so happy to see you enjoyed your stay with us. Looking forward to you coming again! Kind regards,

Thank you for sharing your experience, Esquildamia. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Marylin

Dear BYRON, thank you for taking the time to write a review. We truly appreciate your nice comments, All your unfavorable feedback will be raised to our team to ensure that we meet the satisfaction of our guests and to improve our standards. We wish you well and hope to serve you better in the future. Kind regards, Solari

Dear Anna, thank you for taking the time to write a review. We truly appreciate your nice comments towards our location. We look forward to welcoming you back. Kind regards, Olga

Dear Victor, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear guest, thank you for sharing your review. We are delighted to hear you had a great stay with us and liked our hotel and it's excellent location. We look forward to welcome you back soon! Best wishes,

Dear Jose Antonio, thank you for taking the time to write a review. I'm sorry if your room was anything short of spotless on this occasion. This does not meet our usual high standards and we wish we could have made this right for you during your stay. Please rest assured that we will take your feedback into consideration to improve. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards, Solari

Dear Cindy, thank you for your feedback. We hope to welcome you back and pleasantly surprise you. Kind regards, Senami

Dear Hugo, thank you for your feedback. We are happy you enjoyed your stay with us. We also appreciate you pointing out the excellent service you received from our team. We look forward to welcoming you back. Kind regards, Senami

Dear Powney, thank you for your review. I am sorry to learn your recent stay fell short of expectations. We work hard to deliver the highest levels of cleanliness and to ensure our rooms are completely pest-free, so this is very disappointing to hear. Please rest assured we take all such reports very seriously and the room has now been thoroughly inspected by an external pest control company. I hope we can welcome you back and deliver an experience memorable only for the right reasons in future. Kind regards, Olga

Dear Guest, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Olga

Dear Fernando, thank you for your review. We are saddened to learn that some aspects of your stay did not wow you. Please kindly note that our check-in time is at 3pm, and early check-in is subject to availability. We are sorry that we could not fulfil your request on this occasion. We would love to welcome you back and truly impress you with our service in the future. Kind regards, Irene

Thank you for your comment, Fernando,We are so happy to see you enjoyed your stay with us.Looking forward to you coming again!Kind regards,

Dear Jorge, thank you for sharing your feedback. We are very happy to read you had an excellent stay with us, and happy that you enjoyed exploring the city. We look forward to welcoming you back. Kind regards, Senami

Dear Andrea, thank you for your review and for choosing our hotel for your stay. We look forward to welcoming you back. Kind regards, Olga

Dear Daniela, thank you for sharing your feedback. We are very sorry the cleanliness of your room wasn't up to our typical standards and we apologize for the negative impression we gave you. We have shared this with the housekeeping manager who will review it and take appropriate action. Kind regards, Senami

Dear Alfonso, thank you for your review. Please kindly be advised that we take our security measures very seriously and all guests must show any ID in order to enter the property. We are sorry if this had an impact on your experience, please kindly note that you are always welcome in our hotel. We wish we had known your concerns about the room temperature so our team would have found a solution on time. We do hope to welcome you back soon to have another chance to make your next stay memorable for the right reasons. Kind Regards, Irene