Apart-hoteles en Looc

“The room had been neglected before we came to stay here. There were ants crawling around the whole room and a couple cockroaches and centipede as well. We had to ask for the room the be cleaned because of this. When we brought our concerns to the staff they did not seem to care about their guests concerns. They ended up cleaning it but they came back and even ended up in our food. We requested a refund not only because it wasn’t clean but it was a far way from the beach strip, nothing was done...

“This is the most luxurious place we have stayed at and the staff was very attentive and friendly. There were a few things that needed to be fixed but it was an over-the-top experience overall. ”

“I have two negatives for this property. One, make sure if you can't hike up stairs you say so up front. Second, there was no hot water. Third and the most annoying, make sure you communicate to them how many beds you need! I booked the room I did because it was advertised that it had 4-5 beds. However, because they determined that we could all fit in 2, they tried to charge us for a third bed. Apparently because that's the local standard. I had to complain, debate, and show them the listing to...