Habitación, 1 cama King size, para no fumadores (with 2 person Hot Tub) | Ropa de cama de alta calidad, edredón y camas con efecto memoria

Opiniones de Rodeway Inn & Suites Pasadena

2 out of 5
Rodeway Inn & Suites Pasadena
2860 E Colorado Blvd, Pasadena, CA

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 300 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 312 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 208 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 102 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 78 de 1000 opiniones" "

7.8/10

Limpieza

7.8/10

Servicio y personal

7.8/10

Servicios

7.2/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Nice place, comfortable and clean.
Se hospedó 4 noches en diciembre de 2023
Respuesta de G.M, el 29 ene. 2024
Dear Guest, thank you for your positive review! We're thrilled to hear that you found our place comfortable and clean, and we hope to welcome you back for another enjoyable stay.

6/10 Aceptable

Gilberto Lopez

Viaje familiar
No le gustó: Servicios
La ultima noche,una persona estuvo tocando la puerta preguntando por una persona y mi familia y yo nos sentimos inseguros y se escuchaba tocando puerta por puerta, todas las habitaciones,es la unica queja que tengo lo demas estuvo en promedio.
Se hospedó 3 noches en noviembre de 2023
Respuesta de sid, el 7 nov. 2023
dear valued guestThank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Pasadena.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 Terrible

Mauro

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Los cuartos no son los que ponen en su página los cuartos estaban viejos y sucios si limpiaran bien los cuartos se vieran bien una cosa es que estén viejos y otra que estén sucios oliendo mal las sabanas con mal olor mucho polvo sabanas con quemaduras de sigarro
Se hospedó 3 noches en junio de 2023
Respuesta de sid, el 5 jul. 2023
Dear, mauroThank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Pasadena.On behalf of our entire team, I would like to apologize for failing to exceed your expectations Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Aceptable

MARI PAOLA

No le gustó: Servicio y personal y comodidad de las habitaciones
No volvería¡¡
Normal, las camas un poco por no decir incomodas
Se hospedó 4 noches en diciembre de 2021
Respuesta de sid, el 29 ene. 2022
Dear,mari Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

10/10 Excelente

Adela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente muy. Tranquilo
Se hospedó 1 noche en diciembre de 2021
Respuesta de sid sardar, el 6 dic. 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.mucha gracias.. Sincerely, sid sardar

6/10 Aceptable

Julio

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Buen precio versus el lugar contratado. El cuarto estaba bien, solamente tenía detalles de limpieza, como manchas de comida, y una mancha en la sábana. Pero el baño parecía recién remodelado, eso le dio un buen plus. El lugar es conveniente, es fácil de llegar, tiene poco estacionamiento, pero hay muchos restaurantes a la redonda.
Se hospedó 1 noche en octubre de 2021
Respuesta de sid, el 19 oct. 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Accesible
Me gusto la ubicación, cerca de los puntos que necesitamos visitar
Se hospedó 1 noche en septiembre de 2021
Respuesta de SID, el 28 sept. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cain Ventura

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusta porque es un lugar tranquilo y callado
Se hospedó 1 noche en septiembre de 2021
Respuesta de sid, el 13 sept. 2021
thank you for your feed back.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
¡Cero recomendable!
Fue muy decepcionante. Anteriormente ya me había hospedado en esta cadena y no había tenido ningún problema. El lugar parece que no ha tenido mantenimiento en más de 10 años, los cuartos sucios, hongos en los baños, alfombra del cuarto mojada. La regadera sale con tanta presión y las cortinas no sirven, que se empapa todo el baño. La cama es de una especie de fomi que se hunde completamente y es bastante incómoda, y más para 2 personas. El estacionamiento es pequeño y muy reducido para autos grandes. Reservé por 3 noches e inmediatamente quise cancelar las 2 restantes. La persona de recepción no quiso ayudarme a cancelar, diciendo que me tenía que entender con la aplicación. Solo por medio de la aplicación pude cancelar. ¡Muy depresivo el lugar!
Se hospedó 3 noches en agosto de 2021
Respuesta de paul, el 3 sept. 2021
Dear GUEST, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

ALEJANDRO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Conveniente
Benéfico para pasar la noche y cerca del aeropuerto
Se hospedó 1 noche en mayo de 2021
Respuesta de Bob, el 1 jun. 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Guest Services

2/10 Terrible

Cliente verificado

Mucho ruido
Se oye ruido de los cuartos de a lado la tuberia cuando corre el agua cuando abren las llaves muy mal
Se hospedó 1 noche en enero de 2021
Respuesta de Bob, el 19 ene. 2021
Dear Mucho, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Guest Experience Team.

8/10 Bueno

Víctor Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena opción
Un área muy trankila y el servicio muy bueno en cuanto al personal , las habitaciones muy cómodas y espaciosas , muy recomendable.
Se hospedó 2 noches en octubre de 2019
Respuesta de Mike, el 15 oct. 2019
Dear Victor, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Fron Desk muy bien, un sitio tranquilo, la habitacion espaciosa
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Osvaldo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nunca pude validar mi.estadia gratis hotels.com
imposible validar estadia gratuita con Hotels.com....falsa promocion
Se hospedó 1 noche en junio de 2019
Respuesta de Mike, el 8 jul. 2019
Thank you for taking the time to review our property and giving us a perfect rating. We're glad to know that you had a wonderful stay. Rest assured that we will convey your feedback to our staff. They are continuously working hard to provide exceptional guest services and your feedback definitely helps. We hope to see you again!

10/10 Excelente

Osvaldo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019
Respuesta de Mike, el 27 jun. 2019
Thank you for taking the time to review our property and giving us a perfect rating. We're glad to know that you had a wonderful stay. Rest assured that we will convey your feedback to our staff. They are continuously working hard to provide exceptional guest services and your feedback definitely helps. We hope to see you again!

10/10 Excelente

Marthy E

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
Buen servicio y limpio
Se hospedó 1 noche en junio de 2019
Respuesta de Mike, el 7 jun. 2019
Gracias por tomarse el tiempo para revisar nuestra propiedad y darnos una calificación perfecta. Nos alegra saber que ha tenido una estancia maravillosa. Tenga la seguridad de que transmitiremos sus comentarios a nuestro personal. Trabajan continuamente arduamente para brindar servicios excepcionales a los huéspedes y sus comentarios definitivamente ayudan. ¡Esperamos verte de nuevo!

8/10 Bueno

Osvaldo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cómodo
Placentera experiencia
Se hospedó 1 noche en mayo de 2019
Respuesta de Mike, el 18 may. 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bueno

Guadalupe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feliz
Muy bueno
Se hospedó 1 noche en agosto de 2018
Respuesta de Mike, el 13 ago. 2018
Thank you for taking the time to review our property and giving us a perfect rating. We're glad to know that you had a wonderful stay. Rest assured that we will convey your feedback to our staff. They are continuously working hard to provide exceptional guest services and your feedback definitely helps. We hope to see you again!

8/10 Bueno

Christian

Le gustó: Limpieza y condiciones de la propiedad
Hotel bien ubicado
Bien

6/10 Aceptable

Vanessa, Perú

Le gustó: Comodidad de las habitaciones
Hotel comodo para su categoria, bien ubicado. La atencion fue bastante amable y cuenta con wifi gratuito.
Thank you for staying at the Rodeway Inn & Suites Pasadena. We appreciate your comments and hope to see you again soon.

10/10 Excelente

Cortés Olivera, México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Good service.

10/10 Excelente

José Antonio, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien servicio
El servicio fue bueno. Nos atendiendo bien

4/10 Malo

Josep Mª

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Poca atención de la recepción, no son ambles. No elijiria este hotel de nuevo en Pasadena

10/10 Excelente

julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access and friendly staff
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Christina

Viaje de negocios, Viaje familiar
How are they even licensed to operate as a hotel? Place is under active construction. You will hear the noise of the construction throughout the day and on Saturday morning at 7 am when you are trying to sleep. There is water coming from power window washing and you get wet coming in and out of the hotel. There is strong smell of fresh paint. The room assigned to us had not been cleaned and disinfected. The blankets were dirty with stains of urine and hair on the bed. The construction staff all men from third world countries stare at women, not familiar perhaps to seeing women renting hotels by themselves or traveling alone. The only positive thing is the location but there are many other hotels in the same area so don’t rent here.
Se hospedó 3 noches en abril de 2024
Respuesta de General manger, el 13 abr. 2024
We appreciate your feedback and apologize for the inconvenience during our renovation process. Rest assured, the maintenance nearing completion, and we are taking steps to minimize disruptions to our guests' experiences. Your concerns regarding cleanliness and staff behavior have been addressed internally, and we are committed to providing a superior stay for all our guests in the future.

6/10 Aceptable

Bonnie

Viaje en grupo, Viaje de negocios
No le gustó: Servicios
It was a perfect for the price.
Se hospedó 2 noches en febrero de 2024
Respuesta de J. A, el 9 mar. 2024
Thank you for taking the time to share your thoughts with us. We're thrilled to learn that you found our hotel to be a perfect choice for the price. Your satisfaction is our priority, and we appreciate your positive feedback. If there are any specific aspects of your stay that stood out and contributed to your positive experience, please feel free to share them with us. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.

8/10 Bueno

Jessica

Viaje en pareja
It look nice n clean and smell good only that the floor it was to slippery
Se hospedó 1 noche en marzo de 2024
Respuesta de J. A, el 9 mar. 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be aesthetically pleasing, clean, and pleasantly fragrant. Your positive comments are greatly appreciated and will certainly be shared with our team. We apologize for any inconvenience you experienced with the slippery floor. Your safety and comfort are of utmost importance to us, and we take your concerns seriously. We will investigate the issue promptly and take the necessary steps to address and rectify the slippery floor condition. Your valuable feedback allows us to continuously improve our services, and we thank you for bringing this matter to our attention. We hope that despite this minor inconvenience, you had an overall enjoyable stay with us. Should your travels bring you back to [location], we would love the opportunity to welcome you again and provide an even better experience. Thank you for choosing our hotel, and we look forward to serving you in the future.

8/10 Bueno

Miguel

Viaje en pareja
Everything was good
Se hospedó 1 noche en febrero de 2024
Respuesta de J.P, el 27 feb. 2024
We appreciate your feedback and are pleased to hear that your experience was positive. If there are specific areas where we can improve and meet your expectations. We hope to welcome you back for an even better experience in the future.

8/10 Bueno

Vanessa

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was very quiet
Se hospedó 1 noche en febrero de 2024
Respuesta de j. p, el 27 feb. 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed the spacious room and appreciated the privacy during your stay. Ensuring a hassle-free and comfortable environment is our priority, and we're thrilled that both the staff and fellow guests contributed to a peaceful experience. We look forward to hosting you again in the future!

6/10 Aceptable

Paing Soe

Viaje en pareja
No le gustó: Condiciones de la propiedad
The place is nice except the parking because spaces are tiny. There’s unpleasant smell through the hallway but its acceptable. The room looks same as in the picture and its clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de J. a, el 16 feb. 2024
Thank you for taking the time to share your valuable feedback with us. We sincerely appreciate your input and are grateful for the opportunity to enhance our services based on your experience. Your comments are invaluable to us as we strive to continually improve our performances.

10/10 Excelente

LUIS

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoy my stay here. The Only thing that can be better is the Refrigerator NEEDS to be Replaced it doesn’t work at all. But overall my stay was Great the Manager was very helpful.
Se hospedó 1 noche en enero de 2024
Respuesta de S P, el 29 ene. 2024
Thank you for your positive review, and we appreciate your kind words about our helpful manager. We apologize for the inconvenience with the malfunctioning refrigerator and assure you that our maintenance team is working diligently to address this issue promptly.

10/10 Excelente

LIESCHEN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very nice and clean room. However, I arrived on Sunday Jan. 7th not on Saturday 1/6/24.
Se hospedó 1 noche en enero de 2024
Respuesta de G. M, el 29 ene. 2024
Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Thank you sincerely for taking the time to share your feedback

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Well done!
The room was spacious and loved the privacy. I was not hassled or bother by the other people staying there or the staff.
Se hospedó 1 noche en enero de 2024
Respuesta de G. M, el 29 ene. 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed the spacious room and appreciated the privacy during your stay. Ensuring a hassle-free and comfortable environment is our priority, and we're thrilled that both the staff and fellow guests contributed to a peaceful experience. We look forward to hosting you again in the future!

8/10 Bueno

David J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de G. M, el 29 ene. 2024
Thank you for taking the time to share your valuable feedback with us. We sincerely appreciate your input and are grateful for the opportunity to enhance our services based on your experience. Your comments are invaluable to us as we strive to continually improve and exceed our customers' expectations.

4/10 Malo

Jeffery, Boaz

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de G. M, el 29 ene. 2024
we appreciate your feedback, though we regret that you didn't have an ideal experience. If you could provide more details about your stay, we would be grateful for the opportunity to address and improve upon any issues. Thank you for your input, and we look forward to the chance to make things right.

8/10 Bueno

Jennifer

Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de G. M, el 29 ene. 2024
We appreciate your feedback and are pleased to hear that your experience was positive. If there are specific areas where we can improve and meet your expectations. We hope to welcome you back for an even better experience in the future.

6/10 Aceptable

kathy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Pasadena for less $$
Hotel is in the process of being updated. Right now there’s tired carpeting in the hallways. Room itself was clean with updated bath. Structures presents as dull but room was decent
Se hospedó 2 noches en diciembre de 2023
Respuesta de G. M, el 29 ene. 2024
Dear Guest, thank you for sharing your feedback. We appreciate your understanding during our ongoing updates; we're glad you found the clean and updated room to your satisfaction. We're working on refreshing the overall aesthetic, and we hope you'll consider staying with us again to experience the improvements firsthand.

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice rooms and the staff was friendly and knowledgable
Se hospedó 5 noches en diciembre de 2023
Respuesta de G. M, el 29 ene. 2024
Dear Guest, we appreciate your kind words about our nice rooms and friendly, knowledgeable staff. It was a pleasure having you, and we look forward to welcoming you back for another enjoyable stay.

10/10 Excelente

Brisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de G. M, el 29 ene. 2024
We're delighted to learn that you had a positive experience. If there's anything specific you enjoyed or if there are areas where we can further improve, we'd love to hear your insights. Your feedback is valuable to us, and we look forward to hosting you again in the future.

8/10 Bueno

Jeff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de sid and kim , el 5 dic. 2023
Dear jeff,you for staying with us and we are glad that your stay was a plesant one with us.we will pass on your kind words to all our stff.hope to see you in near future.

10/10 Excelente

Randy

Le gustó: Limpieza y servicio y personal
Friendly easy to find clean
Se hospedó 3 noches en noviembre de 2023
Respuesta de kim, el 20 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Pasadena.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Scott

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went here for my 2nd anniversary with my girlfriend and it was a nice quiet and cozy. Recommend highly for anyone looking to get away for a night or more
Se hospedó 1 noche en noviembre de 2023
Respuesta de sid, el 10 nov. 2023
you are truly valued.thank you

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de sid, el 7 nov. 2023
Dear valued guest,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Pasadena.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Jolanta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de sid, el 18 oct. 2023
thank yo for staying with us.we will pass your comments and concerns to all of our staff.hope to see you in near future.

2/10 Terrible

Ana

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Rooms were not even in a fair condition. Dressers were broken, carpets were filthy and to top everything off the bed sheets had food crumbs in between along with a big yellow stain. Even when we asked for new bed sheets they smelled old and dirty. The bathroom also had a moldy smell to it. We ended up rebooking with another hotel after a few hours of staying at Rodeway Inn & Suites because it just was not sanitary. Overall, we were really disappointed.
Se hospedó 2 noches en septiembre de 2023
Respuesta de sid, el 3 oct. 2023
Dear ana,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Pasadena.On behalf of our entire team, I would like to apologize for failing to exceed your expectations Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Aida

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de sid, el 18 oct. 2023
ogize for your inconvenience,thank yo for staying with us.we will pass your comments and concerns to all of our staff.hope to see you in near future.

6/10 Aceptable

yan

Se hospedó 2 noches en septiembre de 2023
Respuesta de sardar , el 31 oct. 2023
Dear valued guest,thank you for your comments ,we will pass this on to all of our staff.thank you for staying with is and hope to see you soon in the near future

2/10 Terrible

Jacqueline

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en agosto de 2023
Respuesta de SARDAR, el 8 sept. 2023
DEAR JACQUELINE,WE ARE SO SORRY TO HEAR THAT YOUR EXPERIENCE WAS NOT WHAT YOU'VE EXPECTED.WE ARE WORKING HARDER SO NEXT TIME YOU CAN ENJOY A PLEASUREABLE STAY, IN MEAN TIME WE WILL PASS YOUR CONCERNS TO ALL OUR GUEST AND ONCE AGAIN WE ARE SORRY AND HOPE YOU WILL GIVE US A ONE MORE CHANCE.

4/10 Malo

Cliente verificado

Viaje familiar
Would not stay again.
Hotel put us in a room next to the "construction zone" even though there were other empty rooms available. Morning noise was not acceptable. Room was dispointing to begin with.
Se hospedó 4 noches en agosto de 2023
Respuesta de sardar, el 5 sept. 2023
Dear valued guest,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Pasadena.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bueno

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing Local Getaway
Overall a nice place to stay, very comfortable beds and the shutters on the windows were a nice touch. Jacuzzi was clean and worked perfectly for relaxing with my girlfriend. Only complaints are the conditions of the carpet in the hallway and stairs, very dirty and stained. Also, the number of shady homeless and druggies lurking outside of the property, which isn’t necessarily the hotels fault but very off putting. Overall a solid 8/10
Se hospedó 2 noches en agosto de 2023
Respuesta de sid, el 21 ago. 2023
Dear,fernandothanks for your kind words.