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Opiniones de Santa Clarita Motel

2 out of 5
Santa Clarita Motel
24971 Railroad Ave., Newhall, CA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 476 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 316 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 119 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 58 de 1003 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

leydi cirley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La persona que nos atendió nada amable, la habitación es cómoda.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 2 abr. 2024
Dear Leydi, we apologize for any disappointment caused by the service you received during your stay with us. Your satisfaction with our comfy accommodations is our top priority, and we regret any shortcomings in this regard. We appreciate your feedback and will address it with our team to ensure that we meet the high standards of service our guests expect. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 Bueno

Elisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estaba muy bien lo unico es que ls paredes son muy delgadas y se escucha todo. En la madrugads habia personas platicsndo en el estacionamiento y casi no dormi. Pero fuera de eso todos muy atentos.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 27 feb. 2024
Dear Elisa, we are glad to hear that you had a very good experience with us. However, we apologize for any disturbance caused by noise from neighboring rooms and the parking lot. Your comfort and satisfaction are important to us, and we'll take steps to minimize such noise disruptions from adjacent spaces. However, we're grateful for your kind words about our attentive staff. Do not hesitate to inform us if any other aspects of your visit were unappealing. We hope to see you and serve you better at Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Alejandro

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 20 mar. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Ingrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A very good place to stay
Se hospedó 4 noches en enero de 2024
Respuesta de Customer Care Team, el 1 feb. 2024
Dear Ingrid, thank you for choosing our hotel and for taking the time to share your positive feedback. We're delighted to hear that you found our place to be very good for your stay. Providing a comfortable and enjoyable experience for our guests is our top priority. If there's anything more we can do to enhance your future visits, please feel free to let us know. We appreciate your recommendation and look forward to welcoming you back on your next stay.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Dalila

Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 29 ene. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Leonor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es serviciarle y honestos
Se hospedó 5 noches en diciembre de 2023
Respuesta de Customer Care Team, el 29 dic. 2023
Dear Leonor, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 Bueno

Rosa

Viaje en pareja
.
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Care Team, el 12 jul. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Celeste

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El motel me gusto, solo cuando llegamos la persona q estaba en la noche nos atendió de mala gana, me aventó la tarjeta y no era amable, en cambio la persona q nos atendió en la mañana nos atendió de maravilla, por el les puse muy buen review y nos encanto la limpieza y que había café y pan gratis ! Muchas gracias !!!!
Respuesta de Customer Care Team, el 27 jun. 2023
Dear Celeste, thank you for your review. We're glad you appreciated the cleanliness of our property as well as the complimentary coffee and bread. We apologize for the rude interaction you had with our night staff. However, we're pleased to hear that the person who took care of you in the morning provided excellent service. Your feedback is important to us, so we'll use it to improve our guest experience. It is lovely to hear our guests acknowledge the delight of choosing to stay with us, so we look forward to hosting you again and delivering another magnificent guest experience. Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Victor

Se hospedó 1 noche en junio de 2023
Respuesta de Customer Care Team, el 19 jun. 2023
Dear Victor, we are delighted that you had an excellent stay with us at Santa Clarita Motel. Thank you so much for crafting a glowing review of your guest experience at our motel. We were hoping you could stay here again on your next journey, so let us know when you're passing through Newhall to help us set up things even bigger and better for you.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

ALEIDA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent attention
Excellent, the place was clean, Clean bathroom, beds and pillows very comfortable, fresh towels, 20 minutes from both parks universal studios and six Flags Magic Mountain, has refrigerator and microwave for us was very useful, cable TV and excellent wifi signal
Se hospedó 3 noches en junio de 2023
Respuesta de Customer Care Team, el 16 jun. 2023
Dear Guest, thank you for letting us know you had a great stay at Santa Clarita Motel. We're glad our well-maintained accommodations, clean bathroom conditions, cozy bedding, as well as the amenities arranged in the room worked well for you and made a stunning impression. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards, Santa Clarita MotelCustomer Care Team

2/10 Terrible

Maria G

No le gustó: Limpieza y servicio y personal
When arrived to check in was told that I had to cancel my reservation due to restroom was broken
Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Care Team, el 16 may. 2023
Dear Maria, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the damaged restroom facility that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. We feel let down that you did not find our performance and services adequate. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make our guest experience comfortable and stress-free. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Stewart

Se hospedó 1 noche en enero de 2023
Respuesta de Customer Care Team, el 19 ene. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es muy limpio no mascotas y economico. Tuve una muy mala noche con mi familia x que hacia mucho frío y el calenton dejo de funcionar al rededor de las 2:00 am pero entiendo que no es culpa del personal. Eso puede fallar en cualquier momento
Se hospedó 1 noche en diciembre de 2022
Respuesta de Customer Care Team, el 27 dic. 2022
Dear Jose, thank you for sharing a kind review of your visit. We are thrilled that you found our facilities clean and well-priced. We apologize for the inconvenience caused by our heater malfunctioning in the middle of the night. Thank you for sharing your honest feedback. We are delighted that you chose to stay at Santa Clarita Motel and would love to host you again.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

emma

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy limpio y ordenado
Se hospedó 1 noche en diciembre de 2022
Respuesta de Customer Care Team, el 21 dic. 2022
Dear Emma, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and all our facilities. We look forward to serving you an unbeaten Santa Clarita Motel guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Danilo, GUATEMALA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio, de fácil acceso, fue solo una noche la que estuvimos, solo el detalle de que el televisor no encendía, pero no lo necesitamos al final
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Manuel, Tijuana

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Todo muy bien con las instalaciones, ubicacion, precio, etc. Excepto por el encargado de noche, ya que es muy prepotente, me aventaba las cosas al regresarme mi tarjeta, ID, por estar hablando por telefono nos ignoraba, fue muy grosero, no debería haber alguien como el ya que es la primera imagen que da el hotel siendo el encardo de recibir y entregar llaves del cuarto.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Armamdo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very good motel I like that it is very close to six flags and that it has many shops, I highly recommend this motel very clean and very cheap I will definitely stay again
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Hector Aaron

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ecxelente todo
Se hospedó 1 noche en junio de 2022

10/10 Excelente

eileen

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio y cómodo.
Se hospedó 3 noches en abril de 2022

10/10 Excelente

Jesús Alberto portillo

Se hospedó 1 noche en febrero de 2022

6/10 Aceptable

Luis

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Limpio y ordenado
Se hospedó 1 noche en diciembre de 2021
Respuesta de Guest Experience Team, el 31 dic. 2021
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again. Best Regards, Customer Care Team

8/10 Bueno

Patricia

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Aceptable
Aceptable. Wifi no funcionaba muy bien.
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel to sleep. It needs more parking space.
Se hospedó 2 noches en agosto de 2021

8/10 Bueno

Brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo bien
Todo estuvo bien,limpio personal amable,espacio en la habitación suficiente,todo bien y muy cerca de six flags
Se hospedó 1 noche en agosto de 2021
Respuesta de Guest Experience Team, el 24 ago. 2021
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en julio de 2021
Respuesta de Guest Experience Team, el 4 ago. 2021
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

2/10 Terrible

Cliente verificado

No le gustó: Condiciones de la propiedad
Terrible, un hombre haciendo escandalo en el parking durante
Se hospedó 1 noche en mayo de 2021
Respuesta de Guest Experience Team, el 5 may. 2021
Dear guest, thank you for sharing your feedback with us. We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating. Best Regards, Customer Care Team

8/10 Bueno

Luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La habitación estaba muy limpia y el servicio bien
Se hospedó 3 noches en marzo de 2021
Respuesta de Guest Experience Team, el 12 mar. 2021
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

10/10 Excelente

Pablo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2021
Respuesta de Guest Experience Team, el 24 feb. 2021
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

10/10 Excelente

Samantha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a pretty good place to stay one night. Hopefully going back this December.
Se hospedó 1 noche en octubre de 2019
Respuesta de Customer Care Team, el 11 nov. 2019
Hi Samantha, Thank you for writing to us about your recent stay. We are glad that you found the place good for your stay and enjoyed your experience with us to the fullest. We are eagerly waiting to welcome you on your next visit! Best Regards, Santa Clarita Motel Customer Care Team

10/10 Excelente

Naomi

Viaje familiar
It’s nice
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Senthil Kumar

Le gustó: Limpieza, servicios, condiciones de la propiedad
Convenient
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 30 abr. 2024
Dear Veronica, we are happy to have served you well at the Santa Clarita Motel. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our motel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Newhall, with our facilities running at their best.Best Regards, Santa Clarita MotelCustomer Care Team

6/10 Aceptable

Karen

Viaje en pareja
The room stank horribly of the cleaner they used in there. It was a dark and gloomy room.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Care Team, el 26 abr. 2024
Dear Karen, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the dirty and gloomy room conditions that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards, Santa Clarita MotelCustomer Care Team

2/10 Terrible

Brandon

No le gustó: Limpieza y condiciones de la propiedad
The bed sheets were dirty and had hair on them. Very outdated, needs a lot of love.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 25 abr. 2024
Dear Brandon, we are incredibly sorry to hear you faced such a bad experience while staying at our motel. It is apparent from your review that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback. We hope to provide you with an excellent Santa Clarita Motel service in the future!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Tammie

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mr. Mackey was very accommodating. Great stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 25 abr. 2024
Hi Tammie, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at the Santa Clarita Motel with the finest of our amenities and resources!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Ken

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice room
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 22 abr. 2024
Dear Ken, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Santa Clarita guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team

2/10 Terrible

Jordan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Why was my stay so loud, it should not be this loud at a hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 22 abr. 2024
Dear Jordan, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the loudness at the property that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards, Santa Clarita MotelCustomer Care Team

4/10 Malo

Jordan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I go back and forth with this hotel. I get that they cannot control the noise but good grief it was loud. I might still give them another shot because it is a beautiful hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 22 abr. 2024
Dear Jordan, we're sorry to hear about the noise disturbance during your stay and apologize for the inconvenience caused. While we strive to provide a peaceful environment for all our guests, we understand that multiple external factors can sometimes impact the overall experience. Your feedback is valuable to us, and we'll make every effort to address this issue to ensure a more enjoyable stay. Thank you for your continued support, and we hope to have the opportunity to welcome you back for a more serene experience.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 Bueno

Stacy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team, el 22 abr. 2024
Dear Stacy, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team

6/10 Aceptable

Angelica

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Not that much parking which i hated. the key card stoped working to get into the room so many times. we had to go to the office many times to get another card. but overall a good hotel.
Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Care Team, el 19 abr. 2024
Dear Angelica, we appreciate your feedback and apologize for the inconvenience you experienced during your stay. We understand the importance of parking availability and apologize for any challenges you faced in this regard. Additionally, we apologize for the discomfort caused by the issues with your key card. Please know that we will address these concerns with our team to prevent similar incidents. We're glad to hear that you had a good experience overall, and we hope to have the opportunity to welcome you back for an even better stay.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 Bueno

Debra

Viaje familiar
Le gustó: Servicio y personal y servicios
Repeat visitor great price
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team, el 19 abr. 2024
Dear Debra, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to revisit us and appreciate our prices. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Sidney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Care Team, el 18 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Aceptable

Scott

Le gustó: Servicio y personal
Friendly staff, but too close to very busy street and noisy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 15 abr. 2024
Dear Scott, thank you for reviewing your stay at the Santa Clarita Motel. We are delighted to know that you had an enjoyable time at our motel, with our courteous staff team impressing you. We have noted your complaint about external noises and have notified our team to resolve this matter immediately as it is a top priority concern for our customers' comfort. As a motel dedicated to offering a satisfying guest experience to all, we continually try to improve these aspects of our accommodations, so thank you for sharing your feedback on this soundproofing issue. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

marie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice motel.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 10 abr. 2024
Dear Marie, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Santa Clarita guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Marie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice room. Easy check in.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 8 abr. 2024
Dear Marie, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you along with a smooth check-in. We love it when our customers are entirely satisfied with the Santa Clarita guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

antonio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was fine enough for me. No issues. Clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 5 abr. 2024
Dear Antonio, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Santa Clarita guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team

2/10 Terrible

Alejandro

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 23 abr. 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Bueno

Duane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 2 abr. 2024
Dear Duane, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice little place
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 2 abr. 2024
Dear Christine, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Santa Clarita guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team

8/10 Bueno

Crystal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A good deal for the price. Mattresses were kinda weird, but ok for my one night
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 2 abr. 2024
Dear Crystal, thank you for taking the time to rate your recent stay at our motel. It is great to hear that you felt it was a good deal for the price. We are sorry that the mattresses were unsuitable for you and marred your time with us. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Santa Clarita Motel.Best Regards, Santa Clarita MotelCustomer Care Team